Starwood Pet Travel Reviews

Name: Starwood Pet Travel
Address: 4706 Chiquita Blvd. S, Suite 200-320, Cape Coral, Florida
Rating: 4.92

4.9 Rating 3,973 Reviews

98 %

of reviewers recommend Starwood Pet Travel

Company Reviews

Metrics

Info

4.9

Based on 3,973 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Starwood Pet Travel 5 star review on 3rd January 2025

Kaiulani And Kelly Teague

Starwood Pet Travel 5 star review on 20th November 2023

577

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service. Helpful and very communicative.”

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Posted 4 years ago

“MY PUPPY ARRIVED A COUPLE HOURS EARLIER THAN ANTICIPATED, BUT WORKED OUT PERFECT. THANK YOU.”

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Posted 4 years ago

“Gary was great! Updates, comms , everything was perfect. Highly recommend”

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Posted 4 years ago

“Great service with consistent updates.”

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Posted 4 years ago

“Great service! They updated us the night before and 30 minutes before arrival. Very friendly people who delivered the dog too!”

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Posted 4 years ago

“My Pet Cab experience was amazing! They drivers took excellent care of our canines and gave daily updates to assure all was well during travel. Our canines were well taken care of an spoiled with love. Thank you very much for your incredible service.”

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Posted 4 years ago

“My pet cab driver was very friendly, timely, and did a good job on making sure my dog arrived safe and sound.”

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Posted 4 years ago

“Delivery was punctual and showed up at time stated. Delivery driver called ahead and was very professional. My new dog had no problems out of the crate. Thank you.”

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Posted 4 years ago

“I thought the service was great !! She communicated from the beginning til delivery”

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Posted 4 years ago

“He was very nice and prompt”

Starwood Pet Travel 5 star review on 12th December 2020

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Posted 4 years ago

Best friends already! Awesome picture!!

Posted 4 years ago

“Was so easy. Driver was kind and early! Thanks guys”

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Posted 4 years ago

“Susan was absolutely amazing and very professional. She made sure she called in advance to let me know she was on her way and to verify what kind of building I lived in. I appreciate that she was careful and considerate.”

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Posted 4 years ago

“Much appreciative of your service. Our puppy arrived safe even during a storm! Thank you!”

Starwood Pet Travel 5 star review on 11th December 2020

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Posted 4 years ago

Thanks for a great review and an adorable picture!

Posted 4 years ago

“Debbie was wonderful! There was great communication, and we received professional and courteous service. The service was timely and we were able to surprise my daughter with the help of your awesome staff! Thank you so much!!!”

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Posted 4 years ago

“my pet was brought to my house on time and in good condition.”

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Posted 4 years ago

“Clear communication, on time delivery, kind people.”

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Posted 4 years ago

“Service was excellent. They called the day before to let me know approximate time range of arrival and then again to say he would be there within half an hour. Couldn’t be happier with the service. Tanner arrived safe and sound with everything in order.”

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Posted 4 years ago

“We are very happy with everything!”

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Posted 4 years ago

“Our puppy concierge, Debbie, was excellent. She safely and lovingly brought our fur baby Archie to us. She gave us a 45 minute heads up when she was on her way, then a 5 minute heads up when she was approaching. She was extremely kind, professional, and such a wonderful first impression for Archie arriving at home. Highly recommend!”

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Posted 4 years ago

“Joni was great, she notified us at every step of the way.”

Starwood Pet Travel 5 star review on 10th December 2020

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Posted 4 years ago

What an Awesome picture!! the look is PRICELESS!! Thanks for sharing !

Posted 4 years ago

Starwood Pet Travel is rated 4.9 based on 3,973 reviews