Starwood Pet Travel Reviews

Name: Starwood Pet Travel
Address: 4706 Chiquita Blvd. S, Suite 200-320, Cape Coral, Florida
Rating: 4.92

4.9 Rating 3,973 Reviews

98 %

of reviewers recommend Starwood Pet Travel

Company Reviews

Metrics

Info

4.9

Based on 3,973 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Starwood Pet Travel 5 star review on 3rd January 2025

Kaiulani And Kelly Teague

Starwood Pet Travel 5 star review on 20th November 2023

577

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Jeary was an awesome driver! He was so sweet and funny!”

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Posted 3 years ago

“We couldn’t ask for a better delivery of our new puppy. Very convenient and helpful. Thank you!”

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Posted 3 years ago

“He was on time and at first I was very happy, but when I got him inside and saw that he had gone (urinated) in his crate and had sat in it a while, that wasn't great. I had to wash him first thing. Someone should have washed him up and washed his crate before delivering him.”

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Posted 3 years ago

“Driver was very nice and took good care of Liam!”

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Posted 3 years ago

“Amazing experience! Door to door service. The driver was on time and was very nice and kept me updated. I will definitely recommend to anyone!”

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Posted 3 years ago

“Extra happy god serve”

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Posted 3 years ago

“Great experience. Kept us updated and informed and was very friendly.”

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Posted 3 years ago

“VERY FRIENDLY, CALLED 10 MINUTES BEFORE ARRIVAL .”

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Posted 3 years ago

“My Pet Cab notified us that they were on their way and would call when close by for drop off. They notified us that they were arriving in 15 mins. Arrived with a clean puppy and in good sprites. Driver was very polite. Very satisficed.”

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Posted 3 years ago

“My driver was very professional , and took great care of my new baby boy, she called me the moment she was on her way to my house with my new puppy. My new puppy arrived happy and safe. I was unaware this type of service existed but now I am glad they do.”

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Posted 3 years ago

“Very pleased. Received our puppy safe and sound by Katie who was fabulous.”

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Posted 3 years ago

“Great service!”

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Posted 3 years ago

“I was so anxious to receive a call telling me that they would be at my place in 10 minutes, which they were. I was so excited when they arrived. They were very kind and helpful with my new puppy and wished me well.”

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Posted 3 years ago

“The driver was very friendly.”

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Posted 3 years ago

“Excellent communication the day prior to my puppy delivery. It made me feel more comfortable. Delivery window was met and my puppy was delivered safe and sound. Thank you”

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Posted 3 years ago

“I loved the way the person took great care of my puppy.”

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Posted 3 years ago

“Puppy arrives in good conditions!”

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Posted 3 years ago

“Great! lovely! Thanks”

Starwood Pet Travel 5 star review on 23rd July 2021

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Posted 3 years ago

“Driver was professional, called with a time estimate and was there right on time. Our puppy was happy, healthy, and clean. Have used My Pet Cab twice and they were great both times.”

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Posted 3 years ago

“My little guy arrived happy and well taken care of!”

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Posted 3 years ago

Starwood Pet Travel is rated 4.9 based on 3,973 reviews