Starwood Pet Travel Reviews

Name: Starwood Pet Travel
Address: 4706 Chiquita Blvd. S, Suite 200-320, Cape Coral, Florida
Rating: 4.92

4.9 Rating 3,973 Reviews

98 %

of reviewers recommend Starwood Pet Travel

Company Reviews

Metrics

Info

4.9

Based on 3,973 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Starwood Pet Travel 5 star review on 3rd January 2025

Kaiulani And Kelly Teague

Starwood Pet Travel 5 star review on 20th November 2023

577

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The driver was polite and professional and gave regular updates for our Dogs arrival”

Starwood Pet Travel 5 star review on 14th May 2022

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(Rick McCarthy) - Posted 2 years ago

“The courier was very nice and arrived on time. She was helpful and courteous.”

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(Courtney Lincoln) - Posted 2 years ago

“Eddie arrived safe and sound and in a sturdy carrier. Kate handled him well and was kind to him.”

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(Kate Pehlivanov) - Posted 2 years ago

“Colleen, was amazing! She called me with an ETA. You can really tell she enjoys her job. She placed my sweet little pup in my arms and the bond was instantaneous. Thank you for such wonderful service. #servicewithasmile #mypetcabdelivers #happycustomer Stacey Doherty”

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(Courtney Lincoln) - Posted 2 years ago

“Incredible service. Tracy was amazing!”

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(Traci Brearley) - Posted 2 years ago

“Alex, was wonderful. You can see how much he loves dogs and very gentle”

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(Alex Castosa) - Posted 2 years ago

“Sheila and Joe were very nice. Called when they were on the way and gave me a 30-40 minute window of when they would arrive. On time with our new furry friend. He’s so amazingly cute.”

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(Joe Lokken) - Posted 2 years ago

“Paul was the driver who deleted Maggie, he was professional, polite and thorough. He asked for identification as was expected. Paul telephoned me a few times with a status of her arrival which I appreciated. He gets a 5 star rating!”

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(Paul Tuccelli) - Posted 2 years ago

“Pup was delivered in great shape.”

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(Massoud Farahbakhsh) - Posted 2 years ago

“Awesome, the drivers excitement made my sim even more excited”

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(Courtney Lincoln) - Posted 2 years ago

“Rick was friendly and professional.”

Starwood Pet Travel 5 star review on 13th May 2022

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(Rick McCarthy) - Posted 2 years ago

“The driver was very nice. She took good care of my baby.”

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(Kristi Popik) - Posted 2 years ago

“Paul was great! He called me an hour and a half before drop off to confirm and I told him my apartment building was tricky and suggested he cal when he was close. He called me when he was 3 minutes away and I was able to direct him to my place - he was wonderfully kind and had clearly taken good care of my beautiful baby puppy.”

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(Paul Tuccelli) - Posted 2 years ago

“You did a fabulous thing. Thank you!!”

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(Stefanie Knapp) - Posted 2 years ago

“Gentlemen was very polite and in the time frame I was quoted! Answered a couple questions I had. Very happy with my Pet Cab. Judy C.”

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(Irvin Paneto) - Posted 2 years ago

“Jamie was delightful.”

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(Jamie Reyes) - Posted 2 years ago

“They arrived early. We’re very friendly.”

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(Tal Williams) - Posted 2 years ago

“Great job. The dog is a great addition to our family!!”

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(Rafael Rdriguez) - Posted 2 years ago

“Service was great! They were in constant contact with me. Our sweet puppy arrived clean and full of kisses. Thank you so much!”

Starwood Pet Travel 5 star review on 11th May 2022

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(Jeannine Dugan) - Posted 2 years ago

“Isreal was very sweet and seemed to really care about the puppies.”

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(Israel Soto) - Posted 2 years ago

Starwood Pet Travel is rated 4.9 based on 3,973 reviews