Starwood Pet Travel Reviews

Name: Starwood Pet Travel
Address: 4706 Chiquita Blvd. S, Suite 200-320, Cape Coral, Florida
Rating: 4.92

4.9 Rating 3,973 Reviews

98 %

of reviewers recommend Starwood Pet Travel

Company Reviews

Metrics

Info

4.9

Based on 3,973 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Starwood Pet Travel 5 star review on 3rd January 2025

Kaiulani And Kelly Teague

Starwood Pet Travel 5 star review on 20th November 2023

577

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Tim let us know where he was from the time he picked up our puppy. He was very helpful and knowledgeable. Thank you Tim!”

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Posted 3 years ago

“Raul the driver was so sweet and caring and brought my puppy to me and he was doing great. Good job.”

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Posted 3 years ago

“Great, smooth, easy experience!”

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Posted 3 years ago

“Very satisfied. Cab Driver did a good job. Puppy very happy!”

Starwood Pet Travel 5 star review on 16th September 2021

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Posted 3 years ago

“Rude called and gave me an ETA…. He was pleasant and asked if I had any questions about the puppy. Thank-you Dwight”

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Posted 3 years ago

“Very good. They called me before the date before and on the way from the airport to let me know the ETA.”

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Posted 3 years ago

“Excellent service! Great communication and very friendly.”

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Posted 3 years ago

“Very attentive to our new addition to our family. Thoughtful and informative.”

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Posted 3 years ago

“Mike was excellent. My new doggie arrived happy, had lots of water, and we'll cared for. Mike called prior to his arrival and when he arrived it was evident that he really enjoyed his job. It was a great experience.”

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Posted 3 years ago

“My Gigi was in good hands. Mike was so kind and informative!! Thank you, mike.”

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Posted 3 years ago

“Manny was amazing! He called and gave an estimated time and showed up promptly. He very nicely took my LARGE dog out of the car and placed him very gently on the floor. He was so gentle and sweet with him. I found it so important that the people transporting the dogs make them feel comfortable and my pup wanted to go with him after so he did just that. Super thankful for Manny! Couldn’t have asked for better service.”

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Posted 3 years ago

“Excellent service all the way around. Thank you for making the transportation hassle free!”

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Posted 3 years ago

“Jerry was great and got here when he said he would.”

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Posted 3 years ago

“Amanda was excellent, she delivered my puppy with loving care and the puppy was clean and happy. she explained what I could do and answered all my questions. Thank you, Ben Palmeri”

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Posted 3 years ago

“Rick could not have been nicer or more concerned about the welfare of my puppy.”

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Posted 3 years ago

“The puppy arrived n the driver was sweet. Although the puppy was soaked with urine head to toe.”

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Posted 3 years ago

“Manny was very friendly and gentle with our new Cavalier King Charles Spaniel as he delivered Jerry (who we renamed from Timmy) to our home.”

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Posted 3 years ago

“Polite, on time, communicative, and safely delivered our pup!”

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Posted 3 years ago

“Your driver courteous and friendly. He kept me informed and delivered my puppy healthy and happy.”

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Posted 3 years ago

“Good guy”

Starwood Pet Travel 5 star review on 10th September 2021

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Posted 3 years ago

Starwood Pet Travel is rated 4.9 based on 3,973 reviews