Starwood Pet Travel Reviews

Name: Starwood Pet Travel
Address: 4706 Chiquita Blvd. S, Suite 200-320, Cape Coral, Florida
Rating: 4.92

4.9 Rating 3,973 Reviews

98 %

of reviewers recommend Starwood Pet Travel

Company Reviews

Metrics

Info

4.9

Based on 3,973 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Starwood Pet Travel 5 star review on 3rd January 2025

Kaiulani And Kelly Teague

Starwood Pet Travel 5 star review on 20th November 2023

577

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My driver was very caring and helpful to me. He also arrived on time. It was nice to deal with someone who obviously carried for my pet and me.”

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Posted 3 years ago

“Excellent experience. Timely, safe and caring. My kids were elated. Thank you.”

Starwood Pet Travel 5 star review on 28th March 2021

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Posted 3 years ago

“Awesome! Timely. Courteous.”

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Posted 3 years ago

“Raphael was a joy to work with he communicated with me and was very polite and friendly to me and Lewis. Great service and excellent customer experience”

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Posted 3 years ago

“Driver was very nice”

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Posted 3 years ago

“Tim was great. He brought “Archie” to us Thursday at the time they said. We were so happy to see him. He was very thoughtful and professional. Kay”

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Posted 3 years ago

“The driver called me regarding the ETA and he arrived with my puppy on time. He brought my puppy inside my house and assisted me to let get the puppy settle in.”

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Posted 3 years ago

“Quick and easy!”

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Posted 3 years ago

“Very professional and dependable. The person who delivered my pet was very sweet. Definitely recommend this team to anyone needed pet taxi service. Thank you!”

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Posted 3 years ago

“Kate P. brought Jasper home to me. He’s perfect. Im grateful that Kate is as caring and kind to her charges while in transit as can be, She’s a great asset for my pet cab. She also was informative and we had a few laughs”

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Posted 3 years ago

“The driver was very pleasant and on time”

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Posted 3 years ago

“Right on time, which is very rare considering the traffic in this area and it was raining. The Gentleman was extremely kind and helpful. Definitely a 5 star service I was very impressed.”

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Posted 3 years ago

“Jeff delivered my puppy safely yesterday. Thank you!”

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Posted 3 years ago

“Very friendly and caring. Even after she dropped our puppy off she took the time to clean the other puppies crate”

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Posted 3 years ago

“Pet cab courier Kate was delightful. She was friendly upbeat happy she made me feel so welcome for my new pet pet”

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Posted 3 years ago

“Great Service! Puppy arrived safe and sound and driver was very friendly. Im pretty sure my puppy had better transportation than I have ever had :) I was so happy to know that he was well cared for his long journey, We love him so much and is such a great addition to our family”

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Posted 3 years ago

“The Pet Cab people were very kind, called ahead of time, kept us updated about our puppy's arrival and were professional and courteous when delivering the newest member of our family. We could not have had a nicer experience.”

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Posted 3 years ago

“Absolutely Awesome. Sue called me with her location and schedule. She gave me an estimated arrival time and she arrived at that time. Sue was very kind with me and also with my new puppy Oliver. I have to say, this was the easiest baby delivery I have ever had!!!!! Thank you ALL so much. I would to get a copy of the photo she took of me and Oliver. Elaine”

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Posted 3 years ago

“Neal was amazing and kept us up to speed every step of the way.”

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Posted 3 years ago

“The driver was excellent with my pet he delivered Parker nice and clean ...and on time...”

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Posted 3 years ago

Starwood Pet Travel is rated 4.9 based on 3,973 reviews