Starwood Pet Travel Reviews

Name: Starwood Pet Travel
Address: 4706 Chiquita Blvd. S, Suite 200-320, Cape Coral, Florida
Rating: 4.92

4.9 Rating 3,973 Reviews

98 %

of reviewers recommend Starwood Pet Travel

Company Reviews

Metrics

Info

4.9

Based on 3,973 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Theresa, our driver from Pet Cab was super efficient. Great at sending updates & even sent us a pic of the pup, after she picked her up at the airport! I will give her 100 stars !!!!”

Starwood Pet Travel 5 star review on 27th September 2020

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Posted 4 years ago

Wow ! 100 Stars !!! Thanks for a great review and an adorable picture!!!

Posted 4 years ago

“Simply amazing!”

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Posted 4 years ago

And What an AMAZING Photo!! Thanks!

Posted 4 years ago

“Theresa was outstanding. Very caring and send us a pic when she got him off the plane and was ready to come home.”

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Posted 4 years ago

“She was great, called to let me know arrival time, she was great with the pup. Thank you for taking duck good care of my Oakley.”

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Posted 4 years ago

Thanks for a great review and an even better picture of your new family member!

Posted 4 years ago

“Great job Bob! Our puppy arrived happy and healthy!!”

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Posted 4 years ago

“friendly, professional, efficient and timely”

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Posted 4 years ago

“The driver was great.”

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Posted 4 years ago

“Daisy did a great job, we love our puppy :)”

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Posted 4 years ago

“Daisy provided excellent service! She communicated with us several times to update us in her arrival time. She cleaned our puppy before arrival after her potty “accident“ in her crate. It was quite apparent that she truly cares about her little passengers! Thank you, Daisy!”

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Posted 4 years ago

“I was very pleased with the delivery of my puppy. The transporter was very cordial and my puppy was delivered in great condition. Pet Cab did a great job communicating regarding the transport. Thank you Pet Cab for delivering my tiny bundle of joy.”

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Posted 4 years ago

“My Pet Cab is awesome. Angie exceeded my expectations by arriving EXACTLY on the spot of the time she said she'd be here. When 12 noon came today, that's exactly the time I got the knock on my door. She was not only super friendly, she was holding our new pup in her arms which was a sweet thing to do as she was on a long flight and car ride and I'm sure sick of the carrier. She made sure the carrier was clean and tidy and told me about our puppies' journey. Thank you Angie--thank you Pet Cad!”

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Posted 4 years ago

“Thank you so much. You guys were amazing”

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Posted 4 years ago

“Rick was great! Updated us along the way and there were no issues.”

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Posted 4 years ago

“Was on time and very kind and sweet”

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Posted 4 years ago

Thanks for the review and the picture of you fur baby!

Posted 4 years ago

“Very professional, courteous, efficient. Kathy was very informative and very caring with our puppy. It was a pleasure to have such a wonderful person caringly deliver our puppy.”

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Posted 4 years ago

“The driver arrived on time. Was very friendly.”

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Posted 4 years ago

“We were very satisfied with your service. Ryan, our contact person, was readily available and personable. Your options for service were very helpful in us making the best decision for our needs. The person in Ireland who reconnected us to our pet was excellent and thorough in helping with the transition. I highly recommend your services to other customers.”

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Posted 4 years ago

Thank you Craig for your kind review! We wish your family the best in Ireland and hope Chico loves the new scenery as well!

Posted 4 years ago

“Our driver was wonderful and stayed in communication with us for an expected arrival time.”

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Posted 4 years ago

“On time, friendly ,helpful no complaints”

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Posted 4 years ago

“Excellent transport”

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Posted 4 years ago

Starwood Pet Travel is rated 4.9 based on 3,973 reviews