Starwood Pet Travel Reviews

Name: Starwood Pet Travel
Address: 4706 Chiquita Blvd. S, Suite 200-320, Cape Coral, Florida
Rating: 4.92

4.9 Rating 3,973 Reviews

98 %

of reviewers recommend Starwood Pet Travel

Company Reviews

Metrics

Info

4.9

Based on 3,973 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Starwood Pet Travel 5 star review on 3rd January 2025

Kaiulani And Kelly Teague

Starwood Pet Travel 5 star review on 20th November 2023

577

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“She was very professional and took good care of my dog.”

Helpful Report

(Kanwal Sohail) - Posted 2 years ago

“It was a delightful to meet my new pup. She was in very good condition upon her arrival. Thanks”

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(Daniel Cruz) - Posted 2 years ago

“They were absolutely wonderful! The lady who delivered our Shih Tsu was very kind, gentle & presented our little guy with such confidence..”

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(Shaye Panik) - Posted 2 years ago

“Our puppy is happy and healthy! Communication with pet cab was wonderful! Thank you!”

Starwood Pet Travel 5 star review on 13th June 2022

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(Jesse Rodriguez) - Posted 2 years ago

“Very courteous staff that kept me well informed of my puppy's travel progress. The driver was extremely nice and arrived when he said he would. Great service.”

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(Henry Vargus) - Posted 2 years ago

“Alex could not have been kinder! Based on his professionalism and the way he spoke of our puppy shows he really cares. 10/10”

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(Alex Parma) - Posted 2 years ago

“Driver called in advanced to prepare for his arrival.”

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(Danny Merlos) - Posted 2 years ago

“Wonderful experience all around. Communicated clearly when we would expect to get our new pup through the day. Thank you so much.”

Starwood Pet Travel 5 star review on 12th June 2022

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(Traci Brearley) - Posted 2 years ago

“Leslie delivered Sky the Bernedoodle puppy from Long Beach Airport after a flight from Illinois.Sky arrived in good shape ready to run and play. Thank You”

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(Leslie Rowen) - Posted 2 years ago

“It was a great experience... Somewhat like waiting for the Stork to come with your baby!! Thank you for the safe ride to my doorstep. The driver was polite and excited for me. Even took a picture so it was personable as well. and the communication was excellent. The text showed me up to the minute of the arrival. Thank you.”

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(Leslie Rowen) - Posted 2 years ago

“Hayden was outstanding from her communication prior to and during the drop off. This is our 2nd Golden we have purchased from the Puppy Spot and both have been a pleasure working with you and your Team!”

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(Hayden Black) - Posted 2 years ago

“Wonderful service!!”

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(Jameson Dube) - Posted 2 years ago

“Rec'd frequent calls re time of arrival which was great. Nice gentleman brought in crate, got info he needed, ----we didn't have any questions.”

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(Paul Tuccelli) - Posted 2 years ago

“Easy deliver and our driver was able to answer all questions.”

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(Hayden Black) - Posted 2 years ago

“Very friendly & informative She did a great job bringing my pup home 👍”

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(Janet Sharp) - Posted 2 years ago

“rick was very kind and considerate of my puppy- explained certain htings and was a really nice guy”

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(Rick McCarthy) - Posted 2 years ago

“I want to thank the man that brought our puppy here safe. He was very kind thank you”

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(Alex Castosa) - Posted 2 years ago

“Very professional and friendly. I had a excellent experience with My Pet Cab. I would highly recommend them again. Great service.”

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(Danny Merlos) - Posted 2 years ago

“Alex was AMAZING, so friendly, and took such wonderful care of our fur baby Dori.”

Starwood Pet Travel 5 star review on 11th June 2022

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(Alex Parma) - Posted 2 years ago

“Janet was my baby’s carrier and really cared for Abigail.! Went so far as to Check up with me after the delivery to make sure Abigail was doing well . 5 stars. She’s a keeper!!!)!”

Helpful Report

(Janet Sharp) - Posted 2 years ago

Starwood Pet Travel is rated 4.9 based on 3,973 reviews