Starwood Pet Travel Reviews

Name: Starwood Pet Travel
Address: 4706 Chiquita Blvd. S, Suite 200-320, Cape Coral, Florida
Rating: 4.92

4.9 Rating 3,973 Reviews

98 %

of reviewers recommend Starwood Pet Travel

Company Reviews

Metrics

Info

4.9

Based on 3,973 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Starwood Pet Travel 5 star review on 3rd January 2025

Kaiulani And Kelly Teague

Starwood Pet Travel 5 star review on 20th November 2023

577

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They called me before delivering my puppy and were on time. Thank you so much for being punctual.”

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Posted 4 years ago

“My puppy arrived to my home very happy and well taken care of. I appreciated the phone call from Katie informing us of a more specific arrival time and she was prompt, friendly, informative and helpful. I also appreciated her follow-up with a photo of my puppy's arrival.”

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Posted 4 years ago

“I had a call ahead phone call and everything went as planned. Very nice cabby!”

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Posted 4 years ago

“Our carrier kept us informed of status and handed us our new puppy with care. We could tell she had a love for animals and took great responsibility for her precious cargo.”

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Posted 4 years ago

“Our My Pet Cab delivery person was fantastic. He called when he was close and greeted me with puppy in hand. It was a great experience all around.”

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Posted 4 years ago

“Jeary arrived exactly when he said he would. He was very friendly and happily gave us our new pup, her travel crate, and all of her relevant paperwork.”

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Posted 4 years ago

“Chico was well taken care of and the driver was very courteous.”

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Posted 4 years ago

“Very pleased with Neal.”

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Posted 4 years ago

“Excellent communication, on time, friendly and professional! Brought us a very happy pup!”

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Posted 4 years ago

“Jerry was great and right on time when delivering my puppy. Thank you!”

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Posted 4 years ago

“Super attentive, friendly and great communication. Puppy arrived in a very good mood. Thank you.”

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Posted 4 years ago

“My Pet Cab service was excellent. I was called and was notified the approximate time of arrival. The puppy escort was professional. Thank you very much for the excellent service.”

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Posted 4 years ago

“Tim called when he was at the stop. Before in Tustin, CA. He gave Abby VIP treatment seating up front. He was very professional and courteous!”

Starwood Pet Travel 5 star review on 8th January 2021

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Posted 4 years ago

“Very helpful. Called ahead of time, texted upon puppy arrival. Sent travel ETA and updates with pictures.”

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Posted 4 years ago

“Great communication. Delivered on time as promised. Driver was very friendly, courteous and professional. Thank you!”

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Posted 4 years ago

“Share and Josh were wonderful!!”

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Posted 4 years ago

“Great. Courteous. Guided us with some tips. Took nice pictures. Thanks”

Starwood Pet Travel 5 star review on 7th January 2021

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Posted 4 years ago

“Our experience with My Pet Cab was wonderful. The driver sent updates and responded to my texts promptly. Tim was our delivery driver and he was very courteous and professional. He provided all the information we needed about the day our puppy had and made sure to answer any questions we had. We were very pleased and impressed with the quality of this service. Thank you.”

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Posted 4 years ago

“Great! Very nice and got my new puppy here safely!”

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Posted 4 years ago

“Absolutely amazing. Easy as can be. On time and kind. Thank you so much for making this possible!”

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Posted 4 years ago

Starwood Pet Travel is rated 4.9 based on 3,973 reviews