Starwood Pet Travel Reviews

Name: Starwood Pet Travel
Address: 4706 Chiquita Blvd. S, Suite 200-320, Cape Coral, Florida
Rating: 4.92

4.9 Rating 3,973 Reviews

98 %

of reviewers recommend Starwood Pet Travel

Company Reviews

Metrics

Info

4.9

Based on 3,973 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Called me sooner than expected and arrived earlier than expected which was great. My puppy arrived fresh and crate was cleaned. Tracey was lovely and very professional and warm. Great service.”

Starwood Pet Travel 5 star review on 4th September 2020

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Posted 4 years ago

Thanks for the review and the pictures! Congratulations !

Posted 4 years ago

“i would referral all my friends and family to them very respectful and on time”

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Posted 4 years ago

“The experience was great and very efficient. Would use them again anytime for my pet needs.”

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Posted 4 years ago

“We received our little puppy right on time and he is happy and healthy! Thank you!”

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Posted 4 years ago

“Ryan was outstanding. Everything was done absolutely correctly and we were provided constant advice, help, and support every step of the way. Highly recommended.,”

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Posted 4 years ago

Thank you so much for your great review Jeff! I hope you guys are enjoying retirement in beautiful Portugal!

Posted 4 years ago

“Bob was very friendly, seemed to really care about the puppies he was delivering, and arrived on time. Thank you, Bob!”

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Posted 4 years ago

“Awesome service - Gary gave us an amazing delivery!”

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Posted 4 years ago

“The driver and people that called me ahead of time were very nice. The puppy arrived very relaxed. Thank you!”

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Posted 4 years ago

“Molly Mae was delivered in fine shape and on time”

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Posted 4 years ago

“Great service. Showed up on time, communicated well, even sent pictures of my new puppy sleeping in her great. My puppy was well taken care of and arrived very happy!”

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Posted 4 years ago

“Excellent service - right from the time we talked to your sales representative to all the way the personal coordinator taking care of the entire process.”

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Posted 4 years ago

“Awesome job! Dog was happy and clean and early to arrive ! .”

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Posted 4 years ago

“Katie was wonderful! She called when she had him in hand to give me an update. She cleaned him up, fed and watered him and gave him some love and then gave me an ETA for their arrival. She was very friendly and kind!! Thank you Katie and My Pet Cab!! It was a great experience.”

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Posted 4 years ago

“I had a great experience. Puppy arrived right on time and driver was very courteous and caring toward my puppy.”

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Posted 4 years ago

“Kim was super sweet. She called both the day before he arrived and when she was 30 minutes away. She told us Knox had suffered motion sickness on his plane trip so even though he was clean, he smelled and we gave him a quick bath in the kitchen sink an hour after he arrived.”

Starwood Pet Travel 5 star review on 3rd September 2020

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Posted 4 years ago

“Very dependable, really reliable and dependable. Great guy. I would recommend pet cab to my family and friends.”

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Posted 4 years ago

“Gary was very sweet with my Yorky puppy. A very pleasant man I would highly recommend him. Thank you for bringing my adorable Belle home safely! Mary Layton”

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Posted 4 years ago

“Couldn't have been better! The driver called me half an hour before dropoff and showed up right on time.”

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Posted 4 years ago

“Ray was excellent! Very nice and prompt service!”

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Posted 4 years ago

“Daisy was clear with communication, timely and professional.”

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Posted 4 years ago

Starwood Pet Travel is rated 4.9 based on 3,973 reviews