Starwood Pet Travel Reviews

Name: Starwood Pet Travel
Address: 4706 Chiquita Blvd. S, Suite 200-320, Cape Coral, Florida
Rating: 4.92

4.9 Rating 3,973 Reviews

98 %

of reviewers recommend Starwood Pet Travel

Company Reviews

Metrics

Info

4.9

Based on 3,973 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Starwood Pet Travel 5 star review on 3rd January 2025

Kaiulani And Kelly Teague

Starwood Pet Travel 5 star review on 20th November 2023

577

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Our driver was fantastic! She contacted us when she got to the airport, sent us puppy pics, and communicated ETA all throughout!”

Starwood Pet Travel 5 star review on 11th May 2022

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(Patricia Pera) - Posted 2 years ago

“She was absolutely professional and very nice !”

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(Kate Pehlivanov) - Posted 2 years ago

“The driver Kim couldn’t have been nicer. The communication before the drop off was clear and very precise. My dog was definitely cared for and wasn’t in a nervous state when I was handed her, which was wonderful. I truly have only the best things to say about this service!”

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(Kim Bradshaw) - Posted 2 years ago

“He was punctual, civil, caring and professional.”

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(Irvin Paneto) - Posted 2 years ago

“The service was timely, friendly and professional.”

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(Rick McCarthy) - Posted 2 years ago

“Called before arriving and was on time. Kind and professional”

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(Dominic Lecato) - Posted 2 years ago

“They were fast, efficient and communicated very well regarding where our new pet was during he journey to us.”

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(Henry Vargus) - Posted 2 years ago

“Puppy arrived on time, happy and tail wagging! Thank you.”

Starwood Pet Travel 5 star review on 2nd May 2022

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(Israel Soto) - Posted 2 years ago

“Great communication and friendly service!”

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(Izzy Santiago) - Posted 2 years ago

“my pet cab provides excellent service. they delivered my puppy safe and sound and when they said they would.”

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(Jameson Dube) - Posted 2 years ago

“On time and she loves animal's. Takes a-lot of patient's to listen to an unhappy puppy. The puppy was well handled and in good condition. Cathy”

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(Rebekah Pena) - Posted 2 years ago

“The driver was friendly and brought the puppy on time!”

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(Izzy Santiago) - Posted 2 years ago

“Wonderful experience! They contacted me the day before and when I was stressed about the delivery window of my puppy they worked with me to make sure I was comfortable with the time. The driver delivered my puppy and was so nice and patient. My puppy was clean and is an absolute joy! So happy with the service My Pet Cab provided.”

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(Rebekah Pena) - Posted 2 years ago

“Arrived an hour before supposed to with only 20 min notice”

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(Alex Parma) - Posted 2 years ago

“Everything went very smoothly and your driver was very nice. Thanks”

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(Heather Wojcik) - Posted 2 years ago

“was courteous and provided updates throughout the delivery of myy new puppy Henry!”

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(Heather Wojcik) - Posted 2 years ago

“Wonderful, plesant, clean and very professional.”

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(Bruna Pinheiro) - Posted 2 years ago

“It was wonderful to interact with a company that cares for your pet and their safety. The driver called way before to give me a timeline and then called again 15-20 mins out. She also took the step to assist in everything I didn’t need to ask which means they cared a lot”

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(Jeannine Dugan) - Posted 2 years ago

“Calvin was terrific. So kind to the puppy and pleasant to talk with.”

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(Calvin Conner) - Posted 2 years ago

“The service was excellent.”

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(Manny Arellano) - Posted 2 years ago

Starwood Pet Travel is rated 4.9 based on 3,973 reviews