Starwood Pet Travel Reviews

Name: Starwood Pet Travel
Address: 4706 Chiquita Blvd. S, Suite 200-320, Cape Coral, Florida
Rating: 4.92

4.9 Rating 3,973 Reviews

98 %

of reviewers recommend Starwood Pet Travel

Company Reviews

Metrics

Info

4.9

Based on 3,973 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Starwood Pet Travel 5 star review on 3rd January 2025

Kaiulani And Kelly Teague

Starwood Pet Travel 5 star review on 20th November 2023

577

Anonymous

Anonymous // 01/01/2019

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“Daniel was excellent! Puppy was delivered early”

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Posted 3 years ago

“Very good service. Thank you!”

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Posted 3 years ago

“So easy and helpful. Our dog arrived happy with everything she needed. So thankful.”

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Posted 3 years ago

“You all did exactly what you told me you would do! My new puppy was delivered safely and handled with care. Thank you so much!”

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Posted 3 years ago

“Great service!”

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Posted 3 years ago

“Jan is just a wonderful human being, so compassionate and communicated with me during the entire ride with updates of her arrival. Thank you Jan, this company should be greatful to hav e you on their team!!!!!”

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Posted 3 years ago

“We were kept informed and delivery went off without a hitch. Calvin was very nice.”

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Posted 3 years ago

“On December 29th we had the most fortunate experience of being delivered our new Aussie-doodle puppy, by Pet Cab driver, Paul T.! Not only was our new family member brought to use with care, but also with in the expected timeframe. We could tell be our interaction with Paul and our puppy that the ride went smoothly, as Paul was immensely friendly and experienced with pet care! We couldn’t have asked for a better experience!”

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Posted 3 years ago

“a very enthusiastic young man and obvious love of animals.”

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Posted 3 years ago

“The kids and I were so excited to get our new puppy. Hadley arrived safe and sound and super happy. Now our family is complete. Thank you Christina for taking such good care of our puppy and bringing him to our home.”

Starwood Pet Travel 5 star review on 31st December 2021

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Posted 3 years ago

“Wonderful exoerience. The driver kept us informed of his progress all day!”

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Posted 3 years ago

“My pet cab driver was very polite and on time with his estimated delivery. No problems 😊”

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Posted 3 years ago

“Wonderful delivery experience. Paul was very nice, punctual and kept me updated all through the delivery process. Thank you.”

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Posted 3 years ago

“Super pleasant lady.”

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Posted 3 years ago

“Driver was very good called me several times. Answered all my questions.”

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Posted 3 years ago

“It was a great experience. My. My puppy arrived without anxiety even though he was going to a new house. He seemed to have done well and in his great and your driver was absolutely was absolutely positive and friendly and friendly. I think your service is so welcoming. Thank you very much For bringing our newest edition home.”

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Posted 3 years ago

“Our puppy was delivered on time and well cared for. We were kept up to date on arrival time and when she would be at our home. We were very pleased with the service.”

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Posted 3 years ago

“Very pleased with the delivery - Kate was efficient, communicative and very pleasant .”

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Posted 3 years ago

“Jamie was very good!”

Starwood Pet Travel 5 star review on 30th December 2021

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Posted 3 years ago

“Communication was awesome and arrived right when she said she would. I’ve had friends have to pick their puppies up at the airport and this was great and my puppy got home and was feeling and looking great! Thank you”

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Posted 3 years ago

Starwood Pet Travel is rated 4.9 based on 3,973 reviews