Starwood Pet Travel Reviews

Name: Starwood Pet Travel
Address: 4706 Chiquita Blvd. S, Suite 200-320, Cape Coral, Florida
Rating: 4.92

4.9 Rating 3,973 Reviews

98 %

of reviewers recommend Starwood Pet Travel

Company Reviews

Metrics

Info

4.9

Based on 3,973 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Starwood Pet Travel 5 star review on 3rd January 2025

Kaiulani And Kelly Teague

Starwood Pet Travel 5 star review on 20th November 2023

577

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Claire (sp) was a pleasure. Thank you.”

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Posted 3 years ago

“Great communication On time”

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Posted 3 years ago

“Our puppy arrived in good condition a hour early. That was nice. Thanks”

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Posted 3 years ago

“Communication was excellent. They called me a day ahead with the details and a window of time when he would arrive. On the day of delivery Patrick called when he was 40 minutes out. He was friendly and truly cared for the well being of my puppy. We are very happy with the service.”

Starwood Pet Travel 5 star review on 7th June 2021

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Posted 3 years ago

“Megan delivered our pup, Boomerang, safely and on time. She called to keep me posted on her arrival time and was 100% on schedule!”

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Posted 3 years ago

“Our puppy arrived right on time and in great condition”

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Posted 3 years ago

“My pet Cab was great and even came earlier then was told. GREAT for me!! As of right now photo are on phone have to down load to computer.”

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Posted 3 years ago

“Good communication. Accurate arrival time. Very efficient. Thank you very much!”

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Posted 3 years ago

“This was a beautiful experience, The driver was dialed in and great communication.”

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Posted 3 years ago

“Lisa showed up exactly when promised. Very courteous and our new little one, Willow, was very clean, happy and energetic.”

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Posted 3 years ago

“Neal was prompt and courteous and made everything smooth.”

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Posted 3 years ago

“The lady was very pleasant, great with my puppy and kept me consistently normed of travel progress”

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Posted 3 years ago

“Lisa was so kind and caring abs delivers my new puppy with love!”

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Posted 3 years ago

“Very satisfied couldnt be better jeary was very profesional thank you!!!!!”

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Posted 3 years ago

“Was great, thanks”

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Posted 3 years ago

“Delivery was seamless and the gentleman was amazing!”

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Posted 3 years ago

“Justin our driver got our precious cargo to us safely and ahead of schedule!!!”

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Posted 3 years ago

“We received our puppy, Ranger, this afternoon and couldn't be more in love. Sean was polite, professional and truly took care of Ranger during his transit from the airport to our home. Thanks for making this a seamless and efficient process.”

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Posted 3 years ago

“Our driver was Adam. We were very impressed with with Adam, very polite and you could tell he cared about taking good car of our puppy. He explained the travel and how our puppy did. Our puppy was in very good hands. I was also impressed he had a nice clean car.”

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Posted 3 years ago

“We just had our new addition delivered by Sean. He did a fantastic job. He would call and keep in touch frequently. Very polite, and nice guy. Kudos to him, and you for hiring him.”

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Posted 3 years ago

Starwood Pet Travel is rated 4.9 based on 3,973 reviews