Starwood Pet Travel Reviews

Name: Starwood Pet Travel
Address: 4706 Chiquita Blvd. S, Suite 200-320, Cape Coral, Florida
Rating: 4.92

4.9 Rating 3,973 Reviews

98 %

of reviewers recommend Starwood Pet Travel

Company Reviews

Metrics

Info

4.9

Based on 3,973 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Starwood Pet Travel 5 star review on 3rd January 2025

Kaiulani And Kelly Teague

Starwood Pet Travel 5 star review on 20th November 2023

577

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Driver (Nancy) was very pleasant and answered all my questions.”

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Posted 3 years ago

“I was kept informed on the eta of my puppy. Great communication and nice”

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Posted 3 years ago

“ALL THOUGH I don’t know his name he was very nice he got my puppy to me safely”

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Posted 3 years ago

“was here before he said he would”

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Posted 3 years ago

“David the cab driver have been very helpful also the ladies I spoke on the phone regarding the time of arrival of my puppy have been helpful”

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Posted 3 years ago

“Driver was clean & courteous. Called ahead and arrived as expected. Brought new puppy to our hands. Overall very good service. Drivers name was Alex.”

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Posted 3 years ago

“Nancy was wonderful to work with, she kept me up to date with her progress in getting Duke home.”

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Posted 3 years ago

“Our cab driver was very caring and professional. Thank you for bringing our puppy home.”

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Posted 3 years ago

“Katie was fantastic and everyone at My Pet Cab was helpful and friendly.”

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Posted 3 years ago

“Driver was very good with our baby puppy and delivery went well”

Starwood Pet Travel 5 star review on 8th June 2021

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Posted 3 years ago

“Kept me informed and delivered my pet exactly on time!”

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Posted 3 years ago

“My fur baby arrived healthy and earlier than expected which was a pleasant surprise. While I don’t remember the name of the wonderful lady that dropped her off, she was friendly, personable and the handoff went perfectly. Thank you”

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Posted 3 years ago

“Rachel was great!!! She was so friendly and seemed to really care for the dogs. I’m so happy with the service.”

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Posted 3 years ago

“My experience with pet can was great I was informed on the ETA and they came a little before that but my Bailey was in great hands Jessie was awesome”

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Posted 3 years ago

“I believe the Pet Cab was a great ride. Since my little dog had to fly in to Virginia from St. Louis MO. and then picked up by the Pet Cab. I was informed every step of the way and just like clockwork, at the time I was told he would arrive, He arrived a couple of minutes early. It must have been a good ride . I cannot offer further questions about this company as Puppy Spot handled all the arrangements.”

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Posted 3 years ago

“Driver was nice, polite, efficient and on time. Great service.”

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Posted 3 years ago

“Puppy was delivered on time and in great spirits! Thank you so much!”

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Posted 3 years ago

“The driver was extremely professional prompt accurate to the time and altogether was a huge relief that I did not have to take time off to drive to the airport which happened years ago with another puppy that we bought”

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Posted 3 years ago

“Timely, friendly, with good communication”

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Posted 3 years ago

“Over all I am pleased as I’ve had a very poor experience in the past with the transportation of a pet. I was a bit shocked to see a young man get out of a Land Rover with my pet in the back seat. I was under the impression that this was a professional driver and a delivery vehicle. Not a personal vehicle. Nonetheless the young man was pleasant and my new puppy seamed happy so all ends well.”

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Posted 3 years ago

Starwood Pet Travel is rated 4.9 based on 3,973 reviews