Starwood Pet Travel Reviews

Name: Starwood Pet Travel
Address: 4706 Chiquita Blvd. S, Suite 200-320, Cape Coral, Florida
Rating: 4.92

4.9 Rating 3,973 Reviews

98 %

of reviewers recommend Starwood Pet Travel

Company Reviews

Metrics

Info

4.9

Based on 3,973 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Starwood Pet Travel 5 star review on 3rd January 2025

Kaiulani And Kelly Teague

Starwood Pet Travel 5 star review on 20th November 2023

577

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Was great. Dog came healthy and intact. Driver was nice. On time.”

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Posted 3 years ago

“Service was fantastic, very communicative and responsive.”

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Posted 3 years ago

“Sorry, I don't write reviews.”

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Posted 3 years ago

“Excellent service great communication and very punctual Great company!!”

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Posted 3 years ago

“Nancy was awesome and so caring, I'm glad my little baby traveled with Nancy!”

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Posted 3 years ago

“He was super nice! He told me about his experience working as a pet cab driver and showed me his precious cats with beautiful orange eyes! The pup was so adorable and welcoming! I’m so glad to have met both of them! Thank you!”

Starwood Pet Travel 5 star review on 26th August 2021

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Posted 3 years ago

“Communication is big for me and I feel like everything was communicated clearly through this entire process. I'll be sure to recommend Pet Cab to friends & family.”

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Posted 3 years ago

“Service was excellent - the driver, Jan Nolan, was prompt, communicative, and professional. Furthermore, my puppy made a mess in her carrier, and Jan did a great job of cleaning both the crate and the puppy. I would definitely recommend My Pet Cab to other pet parents.”

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Posted 3 years ago

“Great service, Teddy arrived on time and in great condition!”

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Posted 3 years ago

“She was great and very respectful.”

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Posted 3 years ago

“Courteous and efficient! I felt my pup was in great hands.”

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Posted 3 years ago

“It went well. They took great care of my new little puppy. Good job. judy”

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Posted 3 years ago

“On time. Efficient”

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Posted 3 years ago

“Neal was very professional. He called when he was roughly an hour away and gave me an update as to how my dog was doing with the journey. He was delicate with our puppy. Would highly recommend this service to anyone looking to have their fur animals transported.”

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Posted 3 years ago

“Timing was excellent, Neal was extremely nice. Very clean transport and he called 45 minutes before arrival which was awesome.”

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Posted 3 years ago

“The pet cab transport did an outstanding job; the puppy was very calm, clean and the carrier was also kept clean. The driver was very professional and kept in touch throughout the whole process of the transport process.”

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Posted 3 years ago

“Manuel was personable and profession. Communication was so helpful. He was on time and so helpful. Great service.”

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Posted 3 years ago

“Rudy was great a dropoff. He cleaned Mercy's cage before he brought her to us. She was calm and we are so happy she is with us :)”

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Posted 3 years ago

“Driver was courteous and professional”

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Posted 3 years ago

“Friendly and kind. Love our new puppy!”

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Posted 3 years ago

Starwood Pet Travel is rated 4.9 based on 3,973 reviews