Starwood Pet Travel Reviews

Name: Starwood Pet Travel
Address: 4706 Chiquita Blvd. S, Suite 200-320, Cape Coral, Florida
Rating: 4.92

4.9 Rating 3,973 Reviews

98 %

of reviewers recommend Starwood Pet Travel

Company Reviews

Metrics

Info

4.9

Based on 3,973 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Write Your review

Tell us how Starwood Pet Travel made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Starwood Pet Travel 5 star review on 3rd January 2025

Kaiulani And Kelly Teague

Starwood Pet Travel 5 star review on 20th November 2023

577

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thanks to Patrick McLevey, we have a wonderful little Basset pup here at home -- he was obviously well cared-for in his travels, including the last leg. He's settling in quickly. Thank you again!”

Helpful Report

Posted 4 years ago

“Driver was absolutely lovely. She lovingly took care of our puppy. Best.”

Helpful Report

Posted 4 years ago

“My puppy arrived safe, clean, and happy. Thank you for taking good care of her on her travels!”

Helpful Report

Posted 4 years ago

“Amazing service. Great communication.”

Helpful Report

Posted 4 years ago

“Our driver Dean was great. Kept us up to date regarding his arrival and took good care of our puppy en route.”

Helpful Report

Posted 4 years ago

“John called ahead to let us know what time he would arrive with our new puppy and he arrived with our pup almost exactly to the minute. Belle/Maggie appeared to be in very good shape, clean, smelled good and darling. The driver was very nice and kind! Thank you”

Helpful Report

Posted 4 years ago

“We received our bundle of joy yesterday. Neil called us several times in the morning to give us feedback as to how Abby (now Piper) was doing and when we could expect his arrival. Neil took great care of her, playing with along the ride. He even took a picture of our new puppy with my and my wife. Worth the money and time to have such a precious soul delivered to our home. Many thanks.”

Helpful Report

Posted 4 years ago

“Moving across country during a pandemic is not ideal but my family needed to. MyPetCab took one of the biggest stresses off my plate! From the first reassuring phone call with Jim to meticulous follow up to insure I had all the right paper work and kennel lined up on the other side, the experience was great. My 8 month old puppy, Sir Tinley, certainly enjoyed his cross country trip! With daily updates with pictures :) They dropped him at the boarding kennel on time and with no issue. If I EVER have to move across country again, they will be getting a call. Would HIGHLY recommend.”

Helpful Report

Posted 4 years ago

“The gentleman who delivered our puppy kept us informed about our new puppy's arrival time from the time the pup was in his care. We were the last ones o his route, so he contacted us several times. He was gracious and shared our excitement about getting a new, healthy addition to our family.”

Helpful Report

Posted 4 years ago

“Our driver/delivery guy was great - very friendly!”

Helpful Report

Posted 4 years ago

“Pet Cab was very professional. They kept you in the loop the whole step of the way.”

Starwood Pet Travel 5 star review on 27th December 2020

Helpful Report

Posted 4 years ago

“They were on time had excellent communications with me our puppy arrived hone safe, sound and not overly rattled by his long journey to NYC.”

Helpful Report

Posted 4 years ago

“The driver was really friendly and efficient.”

Helpful Report

Posted 4 years ago

“He was very communicative and friendly. Kept me up to date on the time of my puppies arrival.”

Helpful Report

Posted 4 years ago

“Very efficient and on time.”

Helpful Report

Posted 4 years ago

“Amazing driver. Very grateful.”

Helpful Report

Posted 4 years ago

“They stayed in touch the entire day they were very friendly when they dropped the dog off. Thank you very much.”

Helpful Report

Posted 4 years ago

“Extremely friendly and always in communication with me. Super satisfied with the service. Thank you!”

Helpful Report

Posted 4 years ago

“Lovely experience. Thank you.”

Helpful Report

Posted 4 years ago

“Very professional & nice. Transition was quick and very well received.”

Helpful Report

Posted 4 years ago

Starwood Pet Travel is rated 4.9 based on 3,973 reviews