Starwood Pet Travel Reviews

Name: Starwood Pet Travel
Address: 4706 Chiquita Blvd. S, Suite 200-320, Cape Coral, Florida
Rating: 4.92

4.9 Rating 3,973 Reviews

98 %

of reviewers recommend Starwood Pet Travel

Company Reviews

Metrics

Info

4.9

Based on 3,973 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Neal was very friendly and helpful. Handed our pup to us out of the crate so we could hold her right away. Thank you for bringing our pup home safely!”

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Posted 4 years ago

“They did a excellent transportation job I would absolutely hire there company for future business when they say that will be there they are on the money time is the essence of the job outstanding company”

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Posted 4 years ago

“Accurate and detailed updates, puppy arrived happy and in great shape :)”

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Posted 4 years ago

“Bob delivered our puppy. He called to let us know he would be at house in about 10 minutes. He arrived on time and was very nice. Thanks so much!”

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Posted 4 years ago

“It was a great experience, when my driver called me she was on time. My puppy was super excited and happy when I saw her face. So I think she had a great time during her travel to my home. Thank You Very Much.”

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Posted 4 years ago

“Thank you very much for delivering our sweet puppy. The driver was fantastic.”

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Posted 4 years ago

“I highly recommend my pet cab- the were wonderful every step of the way. From the phone call explaining their exact procedure to the very organized, diligent and caring driver who delivered our puppy, we could not have had better service. Thank you thank you thank you!”

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Posted 4 years ago

“Great experience. Our driver was so nice and the communication was very good. Thank you and keep up the good work for pet parents all over!”

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Posted 4 years ago

“Pat was so lovely. He was social and made the experience feel personalized. You can tell he is an animal person and enjoys his job. Thanks for keeping our little Thea safe!”

Starwood Pet Travel 5 star review on 20th October 2020

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Posted 4 years ago

“Great work. On time.”

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Posted 4 years ago

“Neil the driver was prompt and polite. He looked like he really loved his job bringing joy and puppies to new families.”

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Posted 4 years ago

“Great service! We got our new puppy delivered to our door, safe and sounds.”

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Posted 4 years ago

“The driver was very friendly and cared for our new family member like he was his own. He kept me informed throughout the trip till he arrived at my house. Didnt know that this service existed but glad it does. 5 stars all around.”

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Posted 4 years ago

“Our puppy seemed well looked after and cared for on his travel to our home. We got continuous updates and he arrived on time.”

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Posted 4 years ago

“Really didn't see cab only driver she was very plasent6”

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Posted 4 years ago

“Tim Hohm was great! Kept us fully up to date on the eta of our new pups arrival! We were so please with this service!!”

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Posted 4 years ago

“The whole experience was great from being updated to delivery”

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Posted 4 years ago

“Tim is very professional. Im glad that my puppy is safe and taken care of. Definitely recommend Tim and the my pet cab team”

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Posted 4 years ago

“Sean was great ! He called me when my pup was all loaded up. Arrived on time very nice guy 😊”

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Posted 4 years ago

“Everything from start to finish was done with complete professionalism. I can’t thank you enough for the love and safe delivery of our new fur baby family member!”

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Posted 4 years ago

Starwood Pet Travel is rated 4.9 based on 3,973 reviews