Starwood Pet Travel Reviews

Name: Starwood Pet Travel
Address: 4706 Chiquita Blvd. S, Suite 200-320, Cape Coral, Florida
Rating: 4.92

4.9 Rating 3,973 Reviews

98 %

of reviewers recommend Starwood Pet Travel

Company Reviews

Metrics

Info

4.9

Based on 3,973 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Starwood Pet Travel 5 star review on 3rd January 2025

Kaiulani And Kelly Teague

Starwood Pet Travel 5 star review on 20th November 2023

577

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The Driver Irwin was very nice , very informative, polite. I was very impressed with the service! Thank you for your wonderful employees!”

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Posted 3 years ago

“All worked out very well. Jackson arrived within the predicted time frame and it could not have been easier. Thank You!”

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Posted 3 years ago

“I was very surprised at how personable and excited our delivery of "Alec" was. Delivery was actually earlier than expected. The driver was so happy to see our reaction and the SUV was clean and the driver was very alert and happy it was just a lovely experience.”

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Posted 3 years ago

“Rick kept me well informed of our puppy’s arrival time. He was kind and professional. Excellent experience!”

Starwood Pet Travel 5 star review on 30th November 2021

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Posted 3 years ago

“Jeary was our Pet Cab driver and he was awesome. Very respectful individual who knows how to do his job. He was very caring towards my puppy and myself.”

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Posted 3 years ago

“excellent delivery service.thank you.”

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Posted 3 years ago

“Jeary our driver was very pleasant and our puppy, Waffle was delivered with great care and compassion.”

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Posted 3 years ago

“Manny was great. Good communication, timely and our puppy arrived trauma free. Thanks..”

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Posted 3 years ago

“My Pet Cab kept me informed throughout the day to ensure a safe delivery of my 2 Yorkshire Terriers.”

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Posted 3 years ago

“Kate P. is wonderful! Excellent communication throughout! Kate let me know that Latte was doing well when she picked her up from the airport. She sent a photo, via text, to let me know how Latte was doing during her travel time. She updated estimated times of arrival throughout the day. Kate P. is kind and caring and it is wonderful to know that Latte was well cared for during her trip. Kate P. treats her passenger pets as if they are her own. It was 100% stress-free and an awesome experience. I highly recommend My Pet Cab.”

Starwood Pet Travel 5 star review on 29th November 2021

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Posted 3 years ago

“Our driver Paul T. was fantastic. He was friendly, caring and kept us informed of our puppy’s arrival time.”

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Posted 3 years ago

“She was very nice and sweet really liked patricia”

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Posted 3 years ago

“Hi it was wonderful working with our pet cab she was very helpful and we where excited when she bought our baby to us sage and happy!”

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Posted 3 years ago

“Calvin was kind, on time and went above and beyond to deliver a clean and happy fur baby to our door. Thank You!”

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Posted 3 years ago

“Kim was excellent, so excited about her role in delivering the pup.”

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Posted 3 years ago

“my pet cab driver rick was awesome -- very polite and caring about my puppy --- great job ----”

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Posted 3 years ago

“my drivers name was paul ifound him to be very accomodating as i am a disabled marine my pup came on the marine corp birthday which was very special to me paul took a picture of me with my pup i thank you for taking care of my baby girl and bringing her safely to me and thank you paul for understanding what that day meant to me”

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Posted 3 years ago

“Excellent Service”

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Posted 3 years ago

“He was great! Even took pictures for me with new puppy!”

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Posted 3 years ago

“Tim was very kind and informative. He shared how my puppy's journey went from the airport to my home. he took a picture of me and my Pup that I prefer to keep offline. I would recommend Tim and your company again should I need such a service.”

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Posted 3 years ago

Starwood Pet Travel is rated 4.9 based on 3,973 reviews