Starwood Pet Travel Reviews

Name: Starwood Pet Travel
Address: 4706 Chiquita Blvd. S, Suite 200-320, Cape Coral, Florida
Rating: 4.92

4.9 Rating 3,973 Reviews

98 %

of reviewers recommend Starwood Pet Travel

Company Reviews

Metrics

Info

4.9

Based on 3,973 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“World class Good people Customer focused Father and son team with a kind approach to puppy and people High high marks.”

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Posted 4 years ago

“Ray delivered our baby Simon yesterday. He called, was on-time, and was SO friendly. The pups were clean and calm in the back while he gave us the instructions for our pup. He took photos for us. Would suggest using them for anyone!”

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Posted 4 years ago

“seamless service and our Puppy was very happy”

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Posted 4 years ago

“Our woman driver who brought my puppy to me was FABULOUS! She was kind, caring, supportive. She made sure my puppy had food and water and was clean. You could tell she loves dogs. I’d give her a gold star. Thank you.”

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Posted 4 years ago

“Very nice”

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Posted 4 years ago

“Great service, especially having our puppy delivered home during Covid. They called us ahead to let us know timing as well as when they were about 30 mins out. Very happy with your service!!”

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Posted 4 years ago

“Prompt and pleasant staff. Took good care of my puppy. Thank you Lisa and Jason.”

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Posted 4 years ago

“Very good experience! Communicated the time window for drop off and had all paperwork in order. Thanks!”

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Posted 4 years ago

“Great communication day of to confirm arrival and delivery window and Ray was awesome. He was extremely personable and explained everything I need to know before taking the puppy away. Highly recommend.”

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Posted 4 years ago

“They kept us well informed, very polite”

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Posted 4 years ago

“Great communication and friendly staff. So thankful to my Pet Cab for bringing our new member of our family home!”

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Posted 4 years ago

“My Pet Cab staff provided timely accurate information, arrived on time. The pet arrived in great mood.”

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Posted 4 years ago

“communicative, clean, kind and understood the moment they were delivering to my children!”

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Posted 4 years ago

“The dog arrives home safe, hydrated and seemed happy. The driver was very nice.”

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Posted 4 years ago

“The driver was very professional and had everything we needed! I appreciated the constant communication and updates regarding our little one’s arrival.”

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Posted 4 years ago

“Awesome, the driver brought home my puppy I was so excited. He called me before arriving with my fur baby. And told me how my puppy was during the ride. He fed and watered my puppy. I loved the experience”

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Posted 4 years ago

“They were professional and provided me with updates as to their arrival time.”

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Posted 4 years ago

“Very punctual and pet friendly. Ally was a very friendly driver.”

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Posted 4 years ago

“Our whole experience of Starwood was excellent. Ryan was informative about the whole process, answered all of our questions, and kept us up to date as Indie traveled from the US to the UK. The delivery driver was also very professional and friendly, while maintaining social distancing because of COVID-19. We would recommend Starwood to anyone wishing to relocate their pet - five star service.”

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Posted 4 years ago

Thank you Vanessa & Christine - Thank you so much for the great review. Your feedback means so much to us as well as your trust in our team to take care of Indie. I hope your family is settling in well across the pond. All the best to you! - Ryan & the Starwood Animal Transport Team

Posted 4 years ago

“I got a call ahead of time from the driver, who arrived just when she said she would.”

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Posted 4 years ago

Starwood Pet Travel is rated 4.9 based on 3,973 reviews