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Starwood Pet Travel Reviews

4.9 Rating 3,973 Reviews
98 %
of reviewers recommend Starwood Pet Travel
4.9
Based on 3,973 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5

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Anonymous
Anonymous  // 01/01/2019
She was great with the delivery of my puppy.
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Posted 4 years ago
Quick and professional drop off.
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Posted 4 years ago
My delivery driver was very nice and very knowledgeable! Very happy with the service!
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Posted 4 years ago
Great Service overall!!! Great communication throughout the entire journey for my pup. Pup made it safely and she is loving her new home already!
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Posted 4 years ago
Great job!
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Posted 4 years ago
Our puppy's driver communicated well and located us exactly where we told him we would be waiting. He was careful with the crate. Very pleased.
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Posted 4 years ago
Great service. Kate was awesome in communicating and making sure our puppy was home safe.
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Posted 4 years ago
He was so kind and amazing.
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Posted 4 years ago
Super friendly, good communication, great service.
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Posted 4 years ago
Great! The pet cab driver is communicative and punctual. He went the extra mile to help me clean the puppy and walk me through everything. He is doing a great job and takes very good care of the puppies. I can tell that he care about the puppies' health and safety and that made me very happy.
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Posted 4 years ago
I was very happy with my furbaby's delivery!! I would say My Pet Cab is the best ever!! Thank you for your wonderful people and delivery!!
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Posted 4 years ago
Pet Cab was great! They were super communicative during the process and worked around a conflict I had in the day. My puppy showed up in a fairly clean crate with food and water in it.
Starwood Pet Travel 5 star review on 22nd October 2020
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Posted 4 years ago
Kept me up to date with delivery eta and very friendly!
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Posted 4 years ago
fantastic service. Thank you!
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Posted 4 years ago
Nice driver.
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Posted 4 years ago
Excellent service. Great communication and safe delivery of our precious puppy! I would highly recommend your service.
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Posted 4 years ago
Tim did and excellent job in delivering my GS lad home. Puppy seems to enjoy car rides; thank you, Tim : ) He was delivered quickly and safely. Would use Pet Cab, again.
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Posted 4 years ago
My PetCab delivered my puppy very quickly safe and sound. She was very happy and alert when she arrived and happy that she joined our family. I was very happy with the arrival of my pet and the myPetCab driver who delivered her. I will add that I was told I would get a phone call the night before delivery came from MyPetCab and did not receive a phone call and they were not available when I called back on the day before.
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Posted 4 years ago
Great communication. Everything was well coordinated. Thank you.
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Posted 4 years ago
Excellent Service!!
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Posted 4 years ago
Starwood Pet Travel is rated 4.9 based on 3,973 reviews