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Starwood Pet Travel Reviews

4.9 Rating 3,973 Reviews
98 %
of reviewers recommend Starwood Pet Travel
4.9
Based on 3,973 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5

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Starwood Pet Travel 5 star review on 3rd January 2025
Kaiulani And Kelly Teague
Starwood Pet Travel 5 star review on 20th November 2023
Maryam Q.
Starwood Pet Travel 5 star review on 14th September 2023
Jihoon
Starwood Pet Travel 5 star review on 16th July 2023
Michaela G
Starwood Pet Travel 5 star review on 16th July 2023
Michaela G
Starwood Pet Travel 5 star review on 28th April 2023
Shaun Flynn
Starwood Pet Travel 5 star review on 31st March 2023
Angela
577
Anonymous
Anonymous  // 01/01/2019
Genesis was awesome!! She took great care and was very pleasant. Thank you for your wonderful work and care!!!
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Posted 3 years ago
Amazing! Paul was so great and my puppy arrived happy and healthy! Thank you:)
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Posted 3 years ago
Driver was very nice and professional, kept me updated throughout
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Posted 3 years ago
I was very pleased with the delivery service.
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Posted 3 years ago
Patricia was amazing! She texted, called and sent pictures along her journey to get our pup home to us!
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Posted 3 years ago
Tim Hohm brought our puppy home today from Cali to Nevada and the puppy definitely looked taken care of! Tim kept giving us timely updates and it helped us a lot in arranging our puppy’s arrival! Completely satisfied with My Pet Cab’s service.
Starwood Pet Travel 5 star review on 2nd December 2021
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Posted 3 years ago
Sean took very good care of my puppy and delivered her to me safely in a timely and courteous manner.
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Posted 3 years ago
My driver Genesis was great! She kept in touch and even sent me a pic of my pup before she arrived. Purely seamless transaction!
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Posted 3 years ago
I was pleased with your services.
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Posted 3 years ago
My Pet Cab was great, they called in advance the day before to let me know everything was on schedule for delivery. Tyler was the delivery driver/chaperone and he was fantastic. He gave my little guy all the love and attention he needed. He expained everything upon delivery and my pup is doing great. Thanks so much to Tyler and My Pet Cab.
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Posted 3 years ago
Raphael was so efficient friendly and caring he did a wonderful job delivering my puppy rebel.
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Posted 3 years ago
I was impressed with the professionalism exhibited by my driver Calvin Conner from MyPetCab. He kept in constant contact with me and delivered my puppy on time as promised.
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Posted 3 years ago
Very very satisfied with pet cab kept us up-to-date on our puppies travels all the way to our house came earlier than expected.Kristi was very nice and seems like she cares a lot
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Posted 3 years ago
So pleased to receive our puppy in great condition. Such a happy boy. Thank you for your excellent communication.
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Posted 3 years ago
I was very pleased with the service. The driver maintained excellent communication and the puppy was in excellent condition when he arrived.
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Posted 3 years ago
Fantastic service!! Great communication around when the puppy would arrive!
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Posted 3 years ago
It was good. No issues. Very easy. The dog was fine.
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Posted 3 years ago
Your transportation service of our family’s new puppy was excellent and superior! Jeannine your driver and puppy deliverer was outstanding and timely provided status regarding travel and expected delivery time! She was great and our new puppy arrived in excellent condition! We’re very happy with your pet transportation services!
Starwood Pet Travel 5 star review on 1st December 2021 Starwood Pet Travel 5 star review on 1st December 2021
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Posted 3 years ago
Our new puppy arrived safe and happy. My Pet Cab driver contacted me to give me an estimated arrival time and called when he was about 15 minutes away. He arrived on time to the minute on the day before Thanksgiving.
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Posted 3 years ago
Bruna was amazing! Very friendly and caring for my puppy.
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Posted 3 years ago
Starwood Pet Travel is rated 4.9 based on 3,973 reviews