“This company did not fill an order as promised and Brenda was rude and kept disregarding my concerns. Culturally incompetent. Offensive and ineffective communication skills.”
Hello,
We’re sorry you feel this way. Treating every customer with respect and professionalism is a core value at Famety. Our support team undergoes cultural‑sensitivity training to ensure clear, courteous communication. We also never withhold funds when a refund is requested: if we can’t fulfill an order, we issue a full refund immediately. To resolve your concern, please send your order number (or the email you used) here or to info@famety.com. We’ll investigate right away and either complete your service as promised or refund you in full within 24 hours.
Best regards,
Famety Customer Support Team
Dear Kadyn,
Thank you for reaching out and sharing your concerns. We sincerely apologize for any inconvenience caused by the delay.
Please note that the timeframes provided are estimates and can vary due to factors such as high demand for the service. We understand how important timely delivery is, and our team is working diligently to complete your order as quickly as possible.
We also want to let you know that one of the products in your order is still within the estimated timeframe, and we are committed to fulfilling it promptly.
Additionally, we’re here for you 24/7 through all our support channels to address any questions or concerns you might have. Please don’t hesitate to contact us anytime.
Thank you for your patience and understanding. Rest assured, we’re doing everything we can to deliver your order without further delay.
Best regards,
“**DO NOT USE THIS SERVICE!**
I’m writing this review to warn others considering this company. They claim to provide real followers, but that’s a total lie. The majority of the followers they deliver are from outside the U.S., many have flagged or disabled profiles, and some are even marked as suspicious by social media platforms. After using their service, my accounts were restricted, and I can no longer run paid promotions.
The company will argue otherwise, but I can assure you it’s true. My accounts were running smoothly before using their service, and now they’re restricted. The followers they provide are fake bots with profile pictures—they look real at first glance, but they’re not.
If you care about your social media accounts and the ability to run ads, avoid this service at all costs. They promise everything will be fine, but their followers are low-quality, suspicious, and will get your profiles flagged. I deeply regret using them.
Save yourself the trouble and find a reputable service. This one is a disaster and they will not refund you.”
Dear Wes,
Thank you for taking the time to share your thoughts. We value all feedback as it helps us improve our services.
We are sorry to hear about your concerns. However, we would like to clarify that the claims in your review do not align with our service standards. We ensure that all followers provided are authentic and compliant with social media guidelines. Our team is dedicated to maintaining the highest level of quality and customer satisfaction.
To address your experience, we have already processed a partial refund for your order as a gesture of goodwill. Our priority is to ensure that every customer is satisfied and confident in the services we provide. If there is anything further we can assist you with, please don’t hesitate to reach out to us directly at info@famet.com
To other readers, we want to assure you that we are committed to transparency, quality, and customer care. We stand by our promise to deliver reliable and authentic services.
Thank you again for your feedback, and we hope to earn back your trust in the future.
Best regards,
Famety Support Team
Dear Hhh,Thank you so much for taking the time to provide us with your feedback regarding Instafollowers. We truly appreciate your effort in letting us know about your experience.
We sincerely apologize for any inconveniences or issues you encountered while using our service. We understand that the repeated request for support might have been frustrating for you, and we apologize for any frustrations it may have caused. We strive to provide our customers with the best possible service, and your feedback helps us identify areas where we can improve.
To ensure we make things better, we would love to hear your suggestions on how we can enhance our support system and avoid such inconveniences in the future. Your input is invaluable to us. Please let us know how we can meet your expectations and provide you with a smoother experience on Instafollowers.
Once again, thank you for sharing your feedback. We value your support and look forward to implementing the necessary changes based on your suggestions.
Warm regards,
instafollowers.co
“Terrible customer service. They send canned responses and then when you call them out they get feisty. Stole my money through crypto payment with no resolution WHATSOEVER! Buyer beware!”
Dear Reviewer,
Thank you for taking the time to provide feedback regarding your experience with Instafollowers. We genuinely appreciate your efforts in letting us know about your encounter, and we apologize for any inconvenience or frustration caused.
We sincerely regret the issues you faced with our customer service and the way your concerns were addressed. It is disappointing to hear that our responses seemed canned and that you encountered unprofessional behavior when addressing these matters. We understand that this has resulted in a negative experience for you, and we would like to extend our deepest apologies.
We checked the orders and we see that the orders 42559414 and 42470010 are already being processed and the likes and views are being delivered to your YouTube Videos. Our system did not detect any payments for 42418704. To make things right and improve our services, we kindly request your assistance. Could you please share specific details about your payments, such as the wallet address or the hash code? We'd be glad to help this issue resolved for you.
Once again, we genuinely appreciate your feedback and thank you for bringing this matter to our attention. We are committed to rectifying these issues and providing a better experience for our users.
Please don't hesitate to reach out to us directly with any further concerns or suggestions you may have.
Best regards,
Instafollowers.co
Hello,
We’re sorry to see that you had a less than satisfactory experience. We would love to understand what went wrong and how we can improve. If you could share more details, we’ll do our best to make things right.
Thank you for your feedback!
“İ ordered 2500 followers one week ago and didnt receive , when i contacted support they told me to change the settings after i changed i contacted a second time they told me wait 10 hours i waited contacted again they told me to wait 3 days for my eta , i waited and contacted again and thet told me that they delivered , all i received is 100 followers in total from the 2500 i ordered i am asking refund and they dont approve , dont use this website i tried them for the second time and faced this same situation twice .”
Dear Sara,
Thank you so much for taking the time to share your experience with Instafollowers. We sincerely appreciate your feedback and apologize for the inconvenience you faced.
We understand that it can be frustrating to not receive the 2500 followers you ordered, despite multiple attempts to contact our support team. We apologize for any miscommunication or inconvenience caused during this process. We have checked your order 39405011 and we saw that the order is nearly completed. The slowdown is not because of us and we are working hard to expedite the deliveries.
We truly value our customers and strive to provide the best possible service. We are sorry that we fell short of your expectations in this instance.
We would like to make things right and improve your experience with Instafollowers. If you could kindly share any specific details or suggestions on how we can resolve this issue and ensure better service in the future, we would greatly appreciate it.
Once again, thank you for bringing this matter to our attention. We apologize for any frustration caused and look forward to resolving this matter with you.
Best regards,
Instafollowers.co
Dear Reviewer,
We have received your feedback regarding the review you provided. However, we have determined that this review was written with the intention of spamming our account and damaging our reputation. Such feedback prevents us from accurately assessing the quality of our services and customer satisfaction. Therefore, we would like to inform you that we will not be taking this review into consideration and will take the necessary measures.
There are plenty of free services on our website that you can use daily.
Sincerely,
Instafollowers
Hello Niya,
Firstly, we apologize for the negative experience you had. Our goal is always to provide the best service to our customers, and we are sorry that we did not meet your expectations this time.
To resolve your issue and assist you further, please contact us directly. We will do our best to address your concerns regarding refunds and service. You can reach us at [email address or phone number].
Thank you for your understanding and patience.
Best regards,
Instafollowers.co
“Their followers drop less than a day after the purchase. In less than a week, the amount of followers I purchased has dropped by 90%. When I emailed them to enquire, they said no refill or refund will be given. Also, their 5 stars reviews are fake, it's made by themselves.”
Hello, first of all, we are sorry for the problem you are experiencing. When our team checks your order with your email address, we determined that you placed an order from our Telegram Channel Member service on 18-07-2024. When we check, your total purchases for the channel appear to be 350 channel members. When you place your first order from us, our system recorded that you had 3 members. When we check the channel right now, we see that it has 541 subscribers. Unfortunately, we could not detect a decrease.
However, in the case of the mentioned situation, when you contact our team, we provide 25% additional delivery as compensation. You can request this additional members even if there is no decrease, so we can add it if you wish since there is no decrease.
We think there is a misunderstanding, and we invite you to our live chat lines, which are available 24/7, for a solution. Thank you for choosing us.
Hello Anonymous,
We are sorry for your message. However, there is no order associated with the email address you provided.
If you have an order, please try contacting us for support.
Your comment does not indicate any specific problem and does not help us improve.
We wish you healthy days.
Instafollowers.co
“This company is a complete scam. I purchased followers from them. They’ve guaranteed that they were real and legit. Unfortunately, the subscribers were deleted, and this company did not stand by their word. Beware do not purchase followers from them.”
Dear Valued Customer,
We are sorry for your negative feedback, but we are also grateful because your feedback makes us stronger. When I checked your account, I noticed that your follower count is now lower than it was before you placed the order. This indicates that there have been drops in your account.
The date of your order is 16-06-2023. On our website, orders are guaranteed against possible drops for 6 months. Although there haven't been any drops, in case they occur, they are compensated.
Since it has been 1 year since your order, unfortunately, we cannot offer compensation. However, we would be happy to share a discount coupon with you.
For any questions, you can reach us 24/7 via the live support line on our website, WhatsApp, or email.
Best regards,
Instafollowers.co
“sent me followers all from Asia when I needed US. Now I'm having to go through and delete each one. What a waste!!!!! Also I selected real people and the majority is fake.”
Hi,
First of all, we would like you to know that we do not send followers from specific regions such as Asia. Our followers come from all over the world, predominantly from the European region, as our operations are mainly conducted there.
Thank you so much for taking the time to share your feedback on your experience with Instafollowers. We genuinely appreciate your willingness to reach out and let us know about the issues you encountered.
Your feedback is invaluable to us as it helps us identify areas of improvement. We genuinely want our customers to have a positive experience with our service, and we are determined to make things right.
In order to make things better, we would greatly appreciate it if you could provide us with more specific details regarding your order number and any other expectations you have. This will help us ensure that we meet your needs and expectations moving forward.
If you have any further concerns or suggestions, please feel free to reach out to us.
Regards,
Instafollowers.co
Dear Customer,
We have received your feedback regarding the review you provided. However, we have determined that this review was written with the intention of spamming our account and damaging our reputation. Such feedback prevents us from accurately assessing the quality of our services and customer satisfaction. Therefore, we would like to inform you that we will not be taking this review into consideration and will take the necessary measures.
Thank you for your understanding.
Sincerely,
Instafollowers
Hi,
Thank you for taking the time to share your experience with us regarding your order of Quora upvotes. We sincerely appreciate your feedback and want to express our gratitude for bringing this matter to our attention.
We deeply apologize for the inconvenience you've faced with your order being marked as delivered, yet not receiving any upvotes. Such occurrences are truly unacceptable, and we understand the frustration it must have caused you.
Could you please provide details to ensure there is no misunderstanding or this does not happen again?
This will help us investigate the matter thoroughly and take appropriate action to prevent similar issues in the future.
Your feedback is immensely valuable to us, as we strive to improve our services continuously. We genuinely want to make things better and ensure our customers receive the utmost satisfaction when using our platform.
Please feel free to get in touch with us directly so that we can further address your concerns.
Thank you for choosing Instafollowers,
Best regards.
“Terrible service. Even after 5 days they scramble to get views in your channel. View count always drops and they do nothing. Its better to put more money and get legit views from other services”
Hi,
We sincerely apologize for the inconvenience you have experienced with our service. We understand your frustration regarding the delay and the drop in view count. We would like to investigate this matter further and resolve any issues you have encountered.
Could you please provide details to ensure there is no misunderstanding? So we can address your concerns promptly and make things right?
Your feedback is important to us, and we are committed to improving our services based on your input. Thank you for bringing this to our attention, and we hope to have the opportunity to regain your trust.
Best regards,
Instafollowers.co
