The Minifigure Store Reviews

Name: The Minifigure Store
Address: Outer Space Storage Centre, Express Trading Estate, Stonehill Road, Bolton, Lancashire
Rating: 4.89

4.9 Rating 1,203 Reviews

97 %

of reviewers recommend The Minifigure Store

4.9

Based on 1,203 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Minifigure Store:

The Minifigure Store is a UK-based online LEGO store. Established in 2013, we have built a huge variety of stock ranging from collectible LEGO Minifigures, sets, RARE and retired collector's items and much more. As an Authorised LEGO Retailer, we can offer the same great prices as the high street - but with a personal touch.

Offering Worldwide shipping at super prices has made us one of Europe's biggest independent LEGO specialists.

Authorised LEGO Retailer: As an official LEGO authorised retailer, this means that we buy our products directly from LEGO ensuring that you only receive Genuine LEGO products when purchasing from The Minifigure Store.

Delivery: We offer worldwide delivery at very competitive rates and FREE UK DELIVERY on orders over £50.00, with worldwide delivery from only £3.99

Rewards Program: Sign up for an account and receive 10% of all orders back to spend on a future purchase. (exclusions apply)

Returns 30 day money back returns. This only applies if the goods are returned to us in their original condition.

0% Interest Available: We offer 0% interest free purchases on all orders over £10.00 (subject to approval) via ClearPay, Klarna and PayPal.

Visit Website

Phone:

03305550002

Email:

contact@theminifigurestore.co.uk

Location:

Outer Space Storage Centre,
Express Trading Estate, Stonehill Road,
Bolton
Lancashire
BL4 9TP

The Minifigure Store 5 star review on 12th October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“First time ordering from the Minifigure Store, great service, fast delivery, items ordered where spot on. Would highly recommend. I will be back. Great job”

Helpful Report

Posted 1 year ago

Thank you so much, Chris! We really appreciate you taking the time to leave us a glowing review! We're so pleased to hear that you enjoyed your first time ordering experience with us, and that you found the delivery quick and the items ordered to be exactly what you expected. We wouldn't be where we are without you and your support, so thank you again for acknowledging and recommending us!

Posted 1 year ago

“Item arrived as shown and in time frame advised. Would use again”

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Posted 1 year ago

Thank you very much for your 5 star rating! We are delighted to hear that your item arrived as shown and in the time frame that was advised. We really appreciate your feedback and we hope you will choose to use us again in the future!

Posted 1 year ago

“In am so pleased that you are able to order the exact figures you need. There was a good choice of free gifts and I got a free bag of sweets too. Very speedy delivery also. Highly recommend”

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Posted 1 year ago

Thank you so much, Joanne, for your 5-star rating of The Minifigure Store. We are so pleased to hear that you were able to order the exact figures you needed and that you had a good choice of free gifts and a free bag of sweets. Very speedy delivery is always an added bonus! We are very happy that you recommend The Minifigure Store.

Posted 1 year ago

“Excellent service, figures were great, would definitely use this company again.”

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Posted 1 year ago

Thank you so much for the 5 star rating! We appreciate your positive review and are glad you enjoyed our service and satisfied with your purchase. Your business is always appreciated and it's great to know you'd be willing to use us again! We look forward to assisting you again soon!

Posted 1 year ago

“Excellent service, mini figure arrived sooner than expected. Could’ve happier.”

Helpful Report

Posted 1 year ago

Thank you so much for the 5 star rating of The Minifigure Store! We are delighted to hear that you have had such excellent service with us and that your mini figure arrived sooner than expected. We truly appreciate your loyalty and we look forward to continue serving you in the future.

Posted 1 year ago

“Quick shipping, item exactly as requested, great service. Will definitely use TMS again in the future.”

Helpful Report

Posted 1 year ago

Thank you very much, Charlotte, for your 5 star rating of The Minifigure Store! We are delighted to hear that your experience with us was so positive - Quick shipping, item exactly as requested, great service. We really appreciate your kind words and hope to see you back at The Minifigure Store again in the future!

Posted 1 year ago

“Amazing products. Super speedy delivery, great email updates.”

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Posted 1 year ago

Thank you so much Laura for your five star rating and kind words about The Minifigure Store. We are so pleased that you like our amazing products and appreciate the super speedy delivery and great email updates.

Posted 1 year ago

“Excellent product good prices fast delivery great communication”

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Posted 1 year ago

Thank you so much Robert for your 5 star rating! We are glad to hear that you appreciate our excellent product, good prices, fast delivery, and great communication from The Minifigures Store!

Posted 1 year ago

“Thank you for your rapid service”

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Posted 1 year ago

Hi, thank you for your review it seems like you were happy with the service received however only left a 3 star review. Please could you let me know how we could've done better to improve the service you receive in the future? We're always looking for ways that we improve :-) Kind regards Adam

Posted 1 year ago

“Lego is very small you charging twice more than on Lego official site , which I finding disgusting. Will never buy again definitely would not recommend”

Helpful Report

Posted 1 year ago

Hi Anna, Sorry to hear you're not happy with the price charged however this is an exclusive item to LEGO stores and therefore we charge a little over retail price as we have to pay full retail price on the item you ordered. However the full price is displayed on the website when ordering therefore if you're not happy with the price I'm wondering why you placed the order for the item? Kind regards Adam

Posted 1 year ago

“Competitive prices and very prompt delivery.”

Helpful Report

Posted 1 year ago

Thank you so much for your 5 star rating of The Minifigure Store! We appreciate you taking the time to leave us such positive feedback. We are delighted that you enjoy our competitive prices and prompt delivery. We value your loyalty and hope you will continue to shop with us in the future.

Posted 1 year ago

“Figures arrived exactly as promised for 2 happy grandchildren! They were fed up of getting mini figures they already had !”

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Posted 1 year ago

Thank you so much, Mrs for your 5-star rating of The Minifigure Store! We are glad to hear that your grandchildren were thrilled to receive figures they didn't have already. We always strive to provide top-quality service worthy of the five stars you gave us!

Posted 1 year ago

“Excellent service, very speedy delivery. Would use again in the future!”

Helpful Report

Posted 1 year ago

Thank you so much for your wonderful 5 star rating! We are delighted to hear that you experienced excellent service and speedy delivery with The Minifigure Store. We hope to have you as a customer again in the future. Many thanks for your kind words.

Posted 1 year ago

“Perfect for what I needed. Thank you”

Helpful Report

Posted 1 year ago

Thank you so much for your 5-star rating of The Minifigure Store! We are glad that our product was perfect for what you needed. Appreciate your support!

Posted 1 year ago

“To be honest the mystery bags were okay. The service wasn't the best at first as I didn't get a response after a few days, but it turned out my email had gone into their spam folder. When they did response, they were helpful and quick, and were also very apologetic. My free gift had not been applied to my order when I purchased it but they have since amended the issue and are sending me a free gift.”

Helpful Report

Posted 1 year ago

Hi Michael, Thanks for getting in touch with us regarding the missing free gift. I can only apologise for you not receiving a reply to your initial email as it wasn't received in our inbox due to the email being automatically marked as spam. I will have your free gift sent out for you asap. I hope that you feel this has resolved your query efficiently. Kindest regards Adam

Posted 1 year ago

“Perfect - Thank you”

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Posted 1 year ago

Thank you so much for your 5-star rating of The Minifigure Store! Perfect - thank you!

Posted 1 year ago

“Good delivery and very happy with the little freebie that we got to choose. Also helped to complete the Disney 100 mini figure collection”

Helpful Report

Posted 1 year ago

Thank you so much for your 5 star rating of The Minifigure Store, Richard! We are so thrilled to hear that you were satisfied with the delivery and happy with your freebie. It's wonderful to know that it helped you complete your Disney 100 mini figure collection. We appreciate you taking the time to leave us such kind words.

Posted 1 year ago

“Amazing website, very quick delivery”

Helpful Report

Posted 1 year ago

Thank you so much for the 5 star rating, Amy! We appreciate your kind words and are delighted that you had such a positive experience with The Minifigure Store. We are thrilled that you enjoyed your shopping experience, and that you found the website amazing and the delivery quick. Thank you again for your review!

Posted 1 year ago

“Super speedy delivery! Very pleased.”

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Posted 1 year ago

Thank you, Victoria, for your 5 star rating of The Minifigure Store! We are so pleased you were satisfied with your experience, especially with the super speedy delivery. Thank you for your positive review.

Posted 1 year ago

“Great selection of kits and figures. Customer service is great too.”

Helpful Report

Posted 1 year ago

Thank you so much Marcus for taking the time to leave this great rating and review for The Minifigure Store! We really appreciate your kind words. We're delighted to hear that you were pleased with the great selection of kits and figures as well as the customer service. It truly warms our heart to know that we have such a loyal customer.

Posted 1 year ago

The Minifigure Store is rated 4.9 based on 1,203 reviews