The Minifigure Store Reviews

Name: The Minifigure Store
Address: Outer Space Storage Centre, Express Trading Estate, Stonehill Road, Bolton, Lancashire
Rating: 4.89

4.9 Rating 1,203 Reviews

97 %

of reviewers recommend The Minifigure Store

4.9

Based on 1,203 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Minifigure Store:

The Minifigure Store is a UK-based online LEGO store. Established in 2013, we have built a huge variety of stock ranging from collectible LEGO Minifigures, sets, RARE and retired collector's items and much more. As an Authorised LEGO Retailer, we can offer the same great prices as the high street - but with a personal touch.

Offering Worldwide shipping at super prices has made us one of Europe's biggest independent LEGO specialists.

Authorised LEGO Retailer: As an official LEGO authorised retailer, this means that we buy our products directly from LEGO ensuring that you only receive Genuine LEGO products when purchasing from The Minifigure Store.

Delivery: We offer worldwide delivery at very competitive rates and FREE UK DELIVERY on orders over £50.00, with worldwide delivery from only £3.99

Rewards Program: Sign up for an account and receive 10% of all orders back to spend on a future purchase. (exclusions apply)

Returns 30 day money back returns. This only applies if the goods are returned to us in their original condition.

0% Interest Available: We offer 0% interest free purchases on all orders over £10.00 (subject to approval) via ClearPay, Klarna and PayPal.

Visit Website

Phone:

03305550002

Email:

contact@theminifigurestore.co.uk

Location:

Outer Space Storage Centre,
Express Trading Estate, Stonehill Road,
Bolton
Lancashire
BL4 9TP

The Minifigure Store 5 star review on 12th October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy wife, she's only half way through but looks amazing already, alot of detail too for lego 10*”

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Posted 1 year ago

Thank you Matthew for your fantastic 5-star rating of The Minifigure Store! We are glad that your wife is loving her purchase - it is great to see that she is impressed with the detail of the LEGO set. Thanks again for your kind words - we are always thrilled to hear positive feedback from our customers!

Posted 1 year ago

“New to the store but super fast delivery and everything was perfect, thanks.”

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Posted 1 year ago

Thank you so much, Kirsteen, for your 5 star rating of The Minifigure Store! We really appreciate your positive feedback. We are so happy to hear that you had such a great experience shopping with us despite being new to the store. Your super fast delivery and everything being perfect is really remarkable. Thank you again!

Posted 1 year ago

“I ordered three figures from them. All arrived in perfect condition. Tracking was a little weird, but I'll still give 5 stars.”

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Posted 1 year ago

Thank you so much for your 5 star rating! We're glad that all three figures arrived in perfect condition and that you had at least some tracking. Your 5 star rating really means a lot to us and we appreciate your loyalty!

Posted 1 year ago

“I ordered 2 items, Lego Princess Leia & Lego Darth Vader. Both arrived quickly and exactly as described. No problems. Would use again.”

The Minifigure Store 5 star review on 26th July 2023

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Posted 1 year ago

Thank you very much for your amazing 5-star rating of The Minifigure Store, David! We are so pleased that your experience was a positive one; we truly appreciate you taking the time to detail it here. We're glad to hear that you received your Lego Princess Leia and Lego Darth Vader orders quickly and as described. It was an absolute pleasure to have you shop with us and we hope that you would consider returning in the future. Thank you!

Posted 1 year ago

“Had an email to say been shipped 18th July Still no update or Delivery I assumed it would be here by now”

Helpful Report

Posted 1 year ago

Hi Aaron Sorry to hear that you haven't received your order as of yet. I have passed this over to our customer service team to get in contact with you and resolve your missing package. I hope once your missing package arrives you'll consider changing your review to reflect the service received at that point Kind regards Adam

Posted 1 year ago

“Very good customer service on the phone and Duplo arrived quickly and well packed. Many thanks.”

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Posted 1 year ago

Thank you so much for your kind words and 5 star rating of The Minifigure Store! We are thrilled to hear that you had a great experience with us in terms of customer service and prompt delivery, and are grateful to you for being a loyal customer. Many thanks!

Posted 1 year ago

“Really pleased with this, arrived promptly good service”

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Posted 1 year ago

Thank you so much for your 5 star rating of The Minifigure Store! We're really pleased to hear that the item arrived promptly and that you are satisfied with the service. It means a lot to us!

Posted 1 year ago

“Prices are slightly elevated compared to buying direct, but there are vouchers and coupons and reward points and different stock, and so on.”

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Posted 1 year ago

Thank you for your 4 star rating of The Minifigure Store! We're glad to hear that you appreciate our wide variety of options, such as our vouchers, coupons, and reward points. Prices may be slightly elevated compared to buying direct, but our selection and quality are well worth it!

Posted 1 year ago

“Boxes where smashed to pieces also I did t get my free Lego peace I chose because I spent so much”

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Posted 1 year ago

Hi Benjamin, Sorry to hear that your items arrived damaged, unfortunately Royal Mail doesn't always take good care of the packages that we send. With regards to the FREE ITEM, I can see that this wasn't added by you at either the cart or checkout stage when placing your order therefore this wasn't on your order. If you are unhappy with the items received and would like to return them for a refund then please do let me know and this can be arranged for you by contacting us via the CONTACT US form on our website. Kindest regards Adam

Posted 1 year ago

“Order loads of times from here always come in mint condition and very fast delivery not a bad thing to say amazing”

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Posted 1 year ago

Thank you Jake for your 5 star rating of The Minifigure Store! I'm glad we have been able to provide you with mint condition orders and speedy delivery. It's so great to hear that you have such nice things to say about us. We appreciate your support!

Posted 1 year ago

“Loved my minifigures. Would recommend to any AFOL to purchase from you”

The Minifigure Store 5 star review on 25th July 2023

Helpful Report

Posted 1 year ago

Thank you so much Aaron for your 5 star rating of The Minifigure Store! We really appreciate your support and are glad you loved your minifigures. We would like to thank you for being such a loyal customer and for recommending us to other AFOLs.

Posted 1 year ago

“Incredible service - ordered late on Thursday and the items (x5 Disney 100 Minifigures) arrived the next day. Will definitely be using again.”

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Posted 1 year ago

Thank you so much for your generous 5-star rating and kind words! We are thrilled to hear that you had such an incredible experience ordering from The Minifigure Store. We are always aiming to provide outstanding service and are so pleased that your order of 5 Disney 100 Minifigures arrived the very next day! We look forward to seeing you again soon.

Posted 1 year ago

“I am very pleased with my LEGO Minifigures Wall Display Case. It's extremely well crafted and fits together easily and tightly. The black back panel is super cool and makes my collection zing!”

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Posted 1 year ago

Thank you so much for your 5 star rating of The Minifigure Store, Trevor! I'm glad you're enjoying your LEGO Minifigures Wall Display Case. It's great to hear it fits together easily and tightly, and that the back panel really gives your collection a boost. Appreciate the support!

Posted 1 year ago

“Exceptional service and delivery, a big positive thumbs up. Would happily order again.”

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Posted 1 year ago

Thank you so much for your wonderful 5 star rating of The Minifigure Store! We are delighted to hear that you were pleased with our exceptional service and delivery. It truly is a big positive thumbs up and we appreciate your feedback! We hope that you will be happy to order with us again.

Posted 1 year ago

“Excellent as always ordered one day arrived the next”

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Posted 1 year ago

Thank you so much, Carlyn, for your 5 star rating and positive review! We're so glad to hear that you had a great experience with our store and your order arrived quickly. We appreciate your business!

Posted 1 year ago

“Minifigures are great and good price however the lucky dips just appear to be all the things noone buys. Half of mine wernt even Minifigures. But will continue using for minifigs”

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Posted 1 year ago

Thank you so much for your 4 star rating - we appreciate your loyal support for The Minifigure Store. We are sorry that the lucky dip figures weren't quite to your satisfaction - minifigures are great and we understand that you have had a less than satisfactory experience with your lucky dips. We will continue striving to provide better service and will do our best to ensure that your future purchases are more satisfactory. Thank you for being a loyal customer.

Posted 1 year ago

“I was looking for mini disney pixar cars for my little grandson and happened upon this wonderful store. I was delighted with the choice. I'm sure I'll be making more purchases.”

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Posted 1 year ago

Thank you so much for your fantastic review of The Minifigure Store, Catherine! I'm glad to hear that you were looking for mini disney pixar cars and found what you needed in our store. We aim to provide our customers with the best selection and value, and I'm thrilled that you were delighted with your purchases. Thank you for your kind words and we look forward to having you as a customer again soon!

Posted 1 year ago

“Excellent order to delivery service and well packaged Quick turnaround and was kept well informed”

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Posted 1 year ago

Thank you so much, Marie, for your 5 star rating of The Minifigure Store! We are thrilled to know that you had an excellent order to delivery service and that the package was well-packaged and had a quick turnaround. We are also grateful for your loyalty as a customer. We look forward to you enjoying more of our services in the future!

Posted 1 year ago

“Item came within 24-48 hrs of order brilliant quick service.”

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Posted 1 year ago

Thank you very much for your 5 star rating of The Minifigure Store, Zoe! We're so glad to hear that we provided you with a quick delivery too!

Posted 1 year ago

“Beware. Price does not include taxes”

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Posted 1 year ago

Sorry to hear that you didn't realise that taxes were not included for orders shipped outside of the UK. However this is clearly stated next to the delivery option. Kind regards Adam

Posted 1 year ago

The Minifigure Store is rated 4.9 based on 1,203 reviews