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Hubzu Reviews

4.2 Rating 606 Reviews
80 %
of reviewers recommend Hubzu
4.2
Based on 606 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
On-time Delivery
Greater than 83%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3 out of 5
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Phone:

(855) 882-1314

Email:

customercare@hubzu.com

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Anonymous
Anonymous  // 01/01/2019
Great site. User friendly and excellent resource for investor buyers.
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Posted 5 years ago
Thank you for the Hubzu review. We really appreciate you taking the time out to share your experience with us. If you have any questions in the future please feel free to contact us at (855) 882-1314 or send an email to customercare@hubzu.com.
Posted 5 years ago
Works as advertised
Helpful Report
Posted 5 years ago
Thank you for the Hubzu review. We really appreciate you taking the time out to share your experience with us. If you have any questions in the future please feel free to contact us at (855) 882-1314 or send an email to customercare@hubzu.com.
Posted 5 years ago
Works as advertised
Helpful Report
Posted 5 years ago
Thank you for the Hubzu review. We really appreciate you taking the time out to share your experience with us. If you have any questions in the future please feel free to contact us at (855) 882-1314 or send an email to customercare@hubzu.com.
Posted 5 years ago
Easy to register, good navigation, excellent search functionality.
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Posted 5 years ago
Thank you for the Hubzu review. We really appreciate you taking the time out to share your experience with us. If you have any questions in the future please feel free to contact us at (855) 882-1314 or send an email to customercare@hubzu.com.
Posted 5 years ago
Great wed site for professionals getting bids in quickly and easily for their clients!
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Posted 5 years ago
Thank you for the Hubzu review. We really appreciate you taking the time out to share your experience with us. If you have any questions in the future please feel free to contact us at (855) 882-1314 or send an email to customercare@hubzu.com.
Posted 5 years ago
wonderful website
Helpful Report
Posted 5 years ago
Thank you for the Hubzu review. We really appreciate you taking the time out to share your experience with us. If you have any questions in the future please feel free to contact us at (855) 882-1314 or send an email to customercare@hubzu.com.
Posted 5 years ago
Thank you for the Hubzu review. We really appreciate you taking the time out to share your experience with us. If you have any questions in the future please feel free to contact us at (855) 882-1314 or send an email to customercare@hubzu.com.
Posted 5 years ago
Easy to use, and interesting
Helpful Report
Posted 5 years ago
Thank you for the Hubzu review. We really appreciate you taking the time out to share your experience with us. If you have any questions in the future please feel free to contact us at (855) 882-1314 or send an email to customercare@hubzu.com.
Posted 5 years ago
Seems ok to navigate but can't tell who is who on bidding process.
Helpful Report
Posted 5 years ago
Thank you for the Hubzu review. We really appreciate you taking the time out to share your experience with us. If you have any questions in the future please feel free to contact us at (855) 882-1314 or send an email to customercare@hubzu.com.
Posted 5 years ago
I would recommend steering clear of this site. I bid on a property, had the high bid, reserve was met and received a confirmation email stating I was high bidder. Shortly after, I received another email stating the seller rejected my bid and relisted the property (at a higher opening bid amount). They even had the nerve to invite me to bid again. I also find it interesting that they can reject any bid without explanation and yet if I were to back out of an accepted bid, I'd be penalized $1,500 but they have no repercussions when they do. Not a reputable organization!
Helpful Report
Posted 5 years ago
We apologize for the experience you had with Hubzu.com. We work hard to provide customers the best possible user experience. We would like a chance to understand your specific challenges. If you are open to speaking with us, we are very interested in discussing your feedback. A member of our customer care team will be reaching out to speak with you about your concerns.
Posted 5 years ago
Everything is explained and it goes as promised.
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Posted 5 years ago
Thank you for the Hubzu review. We really appreciate you taking the time out to share your experience with us. If you have any questions in the future please feel free to contact us at (855) 882-1314 or send an email to customercare@hubzu.com.
Posted 5 years ago
Clear, precise and to the point.
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Posted 5 years ago
Thank you for the Hubzu review. We really appreciate you taking the time out to share your experience with us. If you have any questions in the future please feel free to contact us at (855) 882-1314 or send an email to customercare@hubzu.com.
Posted 5 years ago
I am an agent and am trying to show a HUBZU property. IT is rently secured. I have tried for 2 days and spent a few hours. I drove to the property. The access code did not work. I just spent another 45 minutes and actually spoke to someone who gave me a phone number, 2 different codes to input and then told me I would have to wait at the property for an hour before the code would be active. Is this for real? Rently secured property. I have called every number. Cant get hold of the listing agent, the rental agent, the auction agent.
Helpful Report
Posted 5 years ago
We apologize for the experience you had with Hubzu.com. We work hard to provide customers the best possible user experience. We would like a chance to understand your specific challenges. If you are open to speaking with us, we are very interested in discussing your feedback. A member of our customer care team will be reaching out to speak with you about your concerns.
Posted 5 years ago
Hubzu is a very easy website to navigate.
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Posted 5 years ago
Thank you for taking the time to submit the Hubzu review. Your business is greatly appreciated. If you have any questions in the future please feel free to contact us at (855) 882-1314 or send an email to customercare@hubzu.com
Posted 5 years ago
I have done auctions in the past and this is by far the worst experience. If you are the highest bidder and it does not meet the reserve, there is no contact other than an email. Agent names for contact provided by the company do not respond any way. Customer service only contacted me after being reported to the BBB. I would love to talk to someone who got a home this way.
Helpful Report
Posted 5 years ago
We apologize for the experience you had with Hubzu.com. We work hard to provide customers the best possible user experience. We would like a chance to understand your specific challenges. If you are open to speaking with us, we are very interested in discussing your feedback. A member of our customer care team will be reaching out to speak with you about your concerns.
Posted 5 years ago
Not the easyist to put in a bid
Helpful Report
Posted 5 years ago
We apologize for the experience you had with Hubzu.com. We work hard to provide customers the best possible user experience. We would like a chance to understand your specific challenges. If you are open to speaking with us, we are very interested in discussing your feedback. A member of our customer care team will be reaching out to speak with you about your concerns.
Posted 5 years ago
terrible service I have a realtor and it still took forever to get a key and gain access also the property was supposed to be for sale only to find out it had just been put up for auction buy real Home Services Solutions who's customer service was no better
Helpful Report
Posted 5 years ago
We apologize for the experience you had with Hubzu.com. We work hard to provide customers the best possible user experience. We would like a chance to understand your specific challenges. If you are open to speaking with us, we are very interested in discussing your feedback. A member of our customer care team will be reaching out to speak with you about your concerns.
Posted 5 years ago
Hubzu not serious company because I bid a lot of time and they send me information you are the winner but after 1 day they send me different email about sellers didn’t get enough money for the property and they put back on market same property It’s happened all the time.
Helpful Report
Posted 5 years ago
We apologize for the experience you had with Hubzu.com. We work hard to provide customers the best possible user experience. We would like a chance to understand your specific challenges. If you are open to speaking with us, we are very interested in discussing your feedback. A member of our customer care team will be reaching out to speak with you about your concerns.
Posted 5 years ago
don’t bid without seeing physically. The house I saw online was not in the location when went to see! Pls be careful, they told me that they will get back to me when I made a complain n now I can see that house was removed.
Helpful Report
Posted 5 years ago
We apologize for the experience you had with Hubzu.com. We work hard to provide customers the best possible user experience. We would like a chance to understand your specific challenges. If you are open to speaking with us, we are very interested in discussing your feedback. A member of our customer care team will be reaching out to speak with you about your concerns.
Posted 5 years ago
HUBZU is a great way to bid and purchase your next home at a great price.
Helpful Report
Posted 5 years ago
Thank you for the Hubzu review. We really appreciate you taking the time out to share your experience with us. If you have any questions in the future please feel free to contact us at (855) 882-1314 or send an email to customercare@hubzu.com.
Posted 5 years ago
Keeping my fingers crossed that my bid will be accepted. Very easy/straightforward site to navigate and amazing customer service! Only negative was the listing agent (not Hubzu agent) never once answered her phone and her vmail was full. Will def be using Hubzu again!
Helpful Report
Posted 5 years ago
Thank you for the Hubzu review. We really appreciate you taking the time out to share your experience with us. If you have any questions in the future please feel free to contact us at (855) 882-1314 or send an email to customercare@hubzu.com.
Posted 5 years ago
Hubzu is rated 4.2 based on 606 reviews