Name: Hubzu
Rating: 4.15

“HUD using you as a variety of properties for auction . If any event you do win the auction and do not meet the minimum reserve in most cases the seller will contact with the counter offer . Ability to speak to A2B Av U and their customer service is almost nonexistent !”

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Posted 5 years ago

We work hard to provide customers the best possible user experience. We would like a chance to understand your specific challenges. If you are open to speaking with us, we are very interested in discussing your feedback. A member of our customer care team will be reaching out to speak with you about your concerns.

Posted 5 years ago

“I find Hubzu process very easy”

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Posted 5 years ago

Thank you for taking the time to submit the Hubzu review. Your business is greatly appreciated. If you have any questions in the future please feel free to contact us at (855) 882-1314 or send an email to customercare@hubzu.com.

Posted 5 years ago

“You don't have options to remove bid. I choose wrong property tried to remove bid and had to wait and not continue with process”

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Posted 5 years ago

Thank you for the Hubzu review. We really appreciate you taking the time out to share your experience with us. If you are open to speaking with us, we are very interested in discussing your feedback. A member of our customer care team will be reaching out to speak with you about your concerns. If you have any questions in the future please feel free to contact us at (855) 882-1314 or send an email to customercare@hubzu.com

Posted 5 years ago

“This think could easily be a 5 If inspectipn reports were uploaded. They should make them mandatory. Easily better than auction.com”

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Posted 5 years ago

Thank you for taking the time to submit the Hubzu review. Your business is greatly appreciated. If you are open to speaking with us, we are very interested in discussing your feedback. A member of our customer care team will be reaching out to speak with you about your concerns. If you have any questions in the future please feel free to contact us at (855) 882-1314 or send an email to customercare@hubzu.com.

Posted 5 years ago

“the bidding process can be difficult to understand. Just hang in there and be patient”

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Posted 5 years ago

Thank you for the Hubzu review. We really appreciate you taking the time out to share your experience with us. We always recognize areas where we can improve customer communication. If you are open to speaking with us, we are very interested in discussing your feedback. A member of our customer care team will be reaching out to speak with you about your concerns.

Posted 5 years ago

“Si molto interessante”

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Posted 5 years ago

“Good, after you learn the system.”

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Posted 5 years ago

Thank you for the Hubzu review. We really appreciate you taking the time out to share your experience with us. If you have any questions in the future please feel free to contact us at (855) 882-1314 or send an email to customercare@hubzu.com.

Posted 5 years ago

“Complete waste of time, Bid on a property just to have it discarded. I won't waste anymore time thinking this is a good site. Better off just going through a conventional realtor.”

Helpful Report

Posted 5 years ago

We apologize for the experience you had with Hubzu.com. We work hard to provide customers the best possible user experience. We would like a chance to understand your specific challenges. If you are open to speaking with us, we are very interested in discussing your feedback. A member of our customer care team will be reaching out to speak with you about your concerns.

Posted 5 years ago

“It’s the worst customer service ever, no emails, phone calls or texts. I won the bid and was never notified that they changed their minds. Fighting to get my deposit back.”

Helpful Report

Posted 5 years ago

We apologize for the experience you had with Hubzu.com. We work hard to provide customers the best possible user experience. We would like a chance to understand your specific challenges. If you are open to speaking with us, we are very interested in discussing your feedback. A member of our customer care team will be reaching out to speak with you about your concerns.

Posted 5 years ago

“Site is easy to use but don't understand why a high bid over the reserve is not accepted.”

Helpful Report

Posted 5 years ago

Thank you for taking the time to submit the Hubzu review. Your business is greatly appreciated. If you are open to speaking with us, we are very interested in discussing your feedback. A member of our customer care team will be reaching out to speak with you about your concerns.

Posted 5 years ago

“Very easy to manage good access”

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Posted 5 years ago

Thank you for responding submitting your review. We’re happy your visit at Hubzu.com went smoothly. If you have any questions in the future please feel free to contact us at (855) 882-1314 or send an email to customercare@hubzu.com

Posted 5 years ago

“In none of my bids was the a bank minimum disclosed until after auction closed. After auction times out 15 min keeps being added each time a new bid comes in. This in my opinion is not an auction. Every time I win an auction the bank says it's not enough and rejects the bid.”

Helpful Report

Posted 5 years ago

Thank you for the Hubzu review. We really appreciate you taking the time out to share your experience with us. The act of placing a bid at the last moment in the hope of being the selected bidder is called auction sniping and is intended to deny other bidders time to place a higher bid. To prevent this practice, we extend the auction by 15 minutes if a last-minute bid is received. If this occurs and you have been an active bidder on the property, we will notify you via email that the auction has been extended by 15 minutes. The auction will be extended by 15-minute increments until 15 minutes have passed without bidding activity. If you are open to speaking with us, we are very interested in discussing your feedback. A member of our customer care team will be reaching out to speak with you about your concerns.

Posted 5 years ago

“Hubzu is fairly easy to use, but there is a lot of reading to make sure you are doing it correctly. Also there was no place for the buyer to pick the title company they want - I haven't read through yet but hopefully they'll get that choice on the contract. Also, when I put a bid in for a buyer we fully intend to go through with it, I resent having to put a $1,500 hold on my account if I am in good standing with Hubzu.”

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Posted 5 years ago

We would like to express our thanks and appreciation to you for the Hubzu review. We work hard to provide customers the best possible user experience. We would like a chance to understand your specific challenges. If you are open to speaking with us, we are very interested in discussing your feedback. A member of our customer care team will be reaching out to speak with you about your concerns

Posted 5 years ago

“Hubzu bidding is an interesting process”

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Posted 5 years ago

Thank you for taking the time to submit the Hubzu review. Your business is greatly appreciated. Our customer care team will be reaching out to you shortly. If you have any questions in the future please feel free to contact us at (855) 882-1314 or send an email to customercare@hubzu.com

Posted 5 years ago

“I have purchased several properties with HUBZU.COM and have had great experiences.”

Helpful Report

Posted 5 years ago

Thank you for responding submitting your review. We’re happy your visit at Hubzu.com went smoothly. If you have any questions in the future please feel free to contact us at (855) 882-1314 or send an email to customercare@hubzu.com

Posted 5 years ago

“Great company to do business with.”

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Posted 5 years ago

Thank you for taking the time to submit the Hubzu review. Your business is greatly appreciated. If you have any questions in the future please feel free to contact us at (855) 882-1314 or send an email to customercare@hubzu.com.

Posted 5 years ago

“The staff is aewsome.”

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Posted 5 years ago

Thank you for the Hubzu review. We really appreciate you taking the time out to share your experience with us. If you have any questions in the future please feel free to contact us at (855) 882-1314 or send an email to customercare@hubzu.com.

Posted 5 years ago

“First time dealing with an online auction. Not real happy with the results so far. Hard to get any information.”

Helpful Report

Posted 5 years ago

We apologize for the experience you had with Hubzu.com. We work hard to provide customers the best possible user experience. We would like a chance to understand your specific challenges. If you are open to speaking with us, we are very interested in discussing your feedback. A member of our customer care team will be reaching out to speak with you about your concerns.

Posted 5 years ago

“Hubzu makes it easy to navigate and find home purchasing opportunities. Very valuable and informative.”

Helpful Report

Posted 5 years ago

Thank you for the Hubzu review. We really appreciate you taking the time out to share your experience with us. If you have any questions in the future please feel free to contact us at (855) 882-1314 or send an email to customercare@hubzu.com.

Posted 5 years ago

“New mobile app is so easy to use to search properties and make bids”

Helpful Report

Posted 5 years ago

Thank you for the Hubzu review. We really appreciate you taking the time out to share your experience with us. If you have any questions in the future please feel free to contact us at (855) 882-1314 or send an email to customercare@hubzu.com.

Posted 5 years ago

Thank you for the Hubzu review. We really appreciate you taking the time out to share your experience with us. If you have any questions in the future please feel free to contact us at (855) 882-1314 or send an email to customercare@hubzu.com.

Posted 5 years ago

Shipping & Delivery
Delivery Methods	Courier, Own Driver
On-time Delivery	Greater than 83%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3 out of 5

Hubzu Reviews