Name: Hubzu
Rating: 4.15

“I have been trying to contact them for 3 weeks. they finally called back after the first week and said that wasn't there department somebody else would be calling. Never did never could get them to answer their phones again. Waste of time”

Helpful Report

Posted 4 years ago

We apologize for the experience you had with Hubzu.com. We work hard to provide customers the best possible user experience. We would like a chance to understand your specific challenges. If you are open to speaking with us, we are very interested in discussing your feedback. A member of our customer care team will be reaching out to speak with you about your concerns

Posted 4 years ago

“I’ve been able to scoop many excellent investment opportunities from Hubzu”

Helpful Report

Posted 4 years ago

Thank you for the Hubzu review. We really appreciate you taking the time out to share your experience with us. If you have any questions in the future please feel free to contact us at (855) 882-1314 or send an email to customercare@hubzu.com.

Posted 4 years ago

“The amount of hidden fees are huge.”

Helpful Report

Posted 4 years ago

Thank you for taking the time to share your experience and providing feedback. We’d like to discuss your specific concerns directly and a member of our Care Team will contact you today.

Posted 4 years ago

“Habzu is a sham. Don’t waste your time. I was the winning bid twice and both times met the reserve. I was denied for no reason both times. I contacted Hazbu as well as listing agents and never received any real answer. Not sure this is even legal.”

Helpful Report

Posted 4 years ago

Thank you for taking the time to share your experience and providing feedback. We at Hubzu.com regret that you did not have a positive experience while using our site. We work extremely hard to provide customers the best possible user experience. If you are open to speaking with us, we are very interested in discussing your feedback. A member of our customer care team will be reaching out to speak with you about your concerns.

Posted 4 years ago

“I bid for a house first time highest bid and over the Bank sales request and nothing and start over again for 5 times same game and they take each time $2500 and wait few weeks to get your money back and the last action number 5 for the same property I'm still the highest bidder and I got a email the house is under contract with another buyer and I ask how come if for the last 5 action I am the highest bidder and never respond to my email. Scammers big time and the banks working with them together SAME”

Helpful Report

Posted 4 years ago

We apologize for the experience you had with Hubzu.com. We work hard to provide customers the best possible user experience. We would like a chance to understand your specific challenges. If you are open to speaking with us, we are very interested in discussing your feedback. A member of our customer care team will be reaching out to speak with you about your concerns.

Posted 4 years ago

“I was the winning bidder on hubzu and we signed a contract . I followed the rules and send the deposit within the proper time limit and closing had been set for November 22. Yet even it is a simple cash transaction the deal didn't close and seller asked for extension till December 20. Deal again didn't close and now I was told that the title company is still waiting for a power of attorney to issue a clear title. It supposed to come from a investor. I asked for some time line and was told that they don't know so if I don't want to wait we can cancel the contract. I don't want to cancel the contract since I already put so much time in it but I don't think that this type of sale is legal. Anyone has any ideas how to get this closed.?”

Helpful Report

Posted 4 years ago

We apologize for the experience you had with Hubzu.com. We work extremely hard to provide customers the best possible user experience. We’re very interested discussing your feedback, a member from our customer care team will be reaching speak with you about your concerns.

Posted 4 years ago

“Hubzu is a scam they are trying to auction off my home that I'm living in rite now that is not forclosed and not owned by bank anymore like it says they suck”

Helpful Report

Posted 4 years ago

Thank you for the Hubzu review. We really appreciate you taking the time out to share your experience with us. We apologize for any experiences that did not meet your satisfaction. Someone will be contacting you to speak with you about your concerns.

Posted 4 years ago

“How did the sell take serious, when the price you bid meet the reserve. But the seller still have the right to say NO.”

Helpful Report

Posted 4 years ago

We apologize for the experience you had with Hubzu.com. We work extremely hard to provide customers the best possible user experience. We would like a chance to better understand your specific challenges, so if you are open to speaking with us, please contact our Customer Care team at (855) 882-1314 or send an email to customercare@hubzu.com. We hope that you accept our apology and give us another chance to earn your business in the future.

Posted 4 years ago

“I won't buy another unit through Hubzu unless they make some changes. I felt during the bidding process there are bidders that are there to drive the price up as they did with my bidding. Then I was charged 5% fee., and closing cost. I had to spent $15K to fix the place. Now I can't sell it even for what I have in it. The 5% should be no more than 2.5%. Hope Hubzu changes that.”

Helpful Report

Posted 4 years ago

Thank you for the Hubzu review. We really appreciate you taking the time out to share your feedback with us. We welcome feedback on areas where we can improve the Hubzu platform. If you are open to speaking with us, we are very interested in discussing your experience. A member of our customer care team will be reaching out to speak with you about your concerns.

Posted 4 years ago

“Horrible experience. I'm the realtor for the buyer who lost the property because hubzu wouldn't extend the mortgage contingency and close date by two weeks. Meanwhile they said the deposit check has been sent, weeks ago, yet still hasn't been received by my client. They have not agreed to wire the over $6000, but demanded it be wired when the offer was accepted. They're unprofessional and robotic in their approach; horrible for the real estate field. Even my client's lawyer said she'll advise her clients not to use them.”

Helpful Report

Posted 4 years ago

We apologize for the experience you had with Hubzu.com and for our delay in responding. While we always do our best to provide an excellent customer experience at Hubzu.com, we clearly fell short of your expectations. We’d like a chance to better understand your specific challenges, so if you’re open to speaking with us we are very interested in discussing your feedback. A member of our customer care team will be reaching out to speak with you about your concerns.

Posted 4 years ago

“Indian scam site. Fake listings, fake support. Will not grant access to the property. Huge red flag...based on reviews. Someone is probably living there already! Typical Indian scam artists.”

Helpful Report

Posted 4 years ago

We apologize for the experience you had with Hubzu.com. We work extremely hard to provide customers the best possible user experience. We are very interested in discussing your feedback. A member from our customer care team will be reaching out to speak with you about your concerns.

Posted 4 years ago

“You can't get anyone to call you or answer any questions. They are saying our contract needs to be signed in 2 days but they are "out of office" until Jan 6. Pretty sure it's a scam site.”

Helpful Report

Posted 4 years ago

We apologize for the experience you had with Hubzu.com. We work hard to provide customers the best possible user experience. We would like a chance to understand your specific challenges. If you are open to speaking with us, we are very interested in discussing your feedback. A member of our customer care team will be reaching out to speak with you about your concerns.

Posted 4 years ago

“Bull site. Bid on property. The only one bidding. Then told to wait a additional 24 hours. No notification. I called only to find out the bank supposedly would not take the offer. Pass by this site. It's not worth spending your time on.”

Helpful Report

Posted 4 years ago

We apologize for the experience you had with Hubzu.com. We work hard to provide customers the best possible user experience. We would like a chance to understand your specific challenges. If you are open to speaking with us, we are very interested in discussing your feedback. A member of our customer care team will be reaching out to speak with you about your concerns.

Posted 4 years ago

“It’s a marketing scam....Just list the house for sale. “Taking backup offers”, “submit your highest and best’,”

Helpful Report

Posted 4 years ago

We apologize for the experience you had with Hubzu.com. We work hard to provide customers the best possible user experience. We would like a chance to understand your specific challenges. If you are open to speaking with us, we are very interested in discussing your feedback. A member of our customer care team will be reaching out to speak with you about your concerns.

Posted 4 years ago

“As Realtor, I have used Hubzu several times and found it an excellent option for my investor clients. Hubzu makes the process as painless as possible and that is greatly appreciated.”

Helpful Report

Posted 4 years ago

Thank you for the Hubzu review. We really appreciate you taking the time out to share your experience with us. If you have any questions in the future please feel free to contact us at (855) 882-1314 or send an email to customercare@hubzu.com.

Posted 4 years ago

“Just started”

Helpful Report

Posted 4 years ago

We would like to express our thanks and appreciation for considering Hubzu as your platform service. Your business is greatly appreciated. If you have any questions in the future please feel free to contact us at (855) 882-1314 or send an email to customercare@hubzu.com

Posted 4 years ago

“Your app site should use thump print or face recognition for mobile and tablet. I have a hard time that I have to input my email and password every single time. If at least it memorized my email address it won’t be that bad. I must have to type in every single characters of my email address in order to sign in. I found that using regular website is more efficient than an APP’s.”

Helpful Report

Posted 4 years ago

We would like to express our thanks and appreciation to you for the Hubzu review. Your business is greatly appreciated. We would like a chance to understand your specific challenges. If you are open to speaking with us, we are very interested in discussing your feedback. A member of our customer care team will be reaching out to speak with you about your concerns

Posted 4 years ago

“Hubzu is taking back up offers on a house that the people living in say they already own. Are they auctioning a home that the new owners already occupy? (9316 Soledad Canyon Road, Santa Clarita)”

Helpful Report

Posted 4 years ago

We would like to express our thanks and appreciation to you for the Hubzu review. We would like a chance to understand your specific challenges. If you are open to speaking with us, we are very interested in discussing your feedback. A member of our customer care team will be reaching out to speak with you about your concerns.

Posted 4 years ago

“The bidding process was easy and I am in the process of buying a property. But the customer service is horrible because I have made several calls to the real estate agents and no one calls back. I will update how the transaction turned out.”

Helpful Report

Posted 4 years ago

We would like to express our thanks and appreciation to you for the Hubzu review. Your business is greatly appreciated. We work hard to provide customers the best possible user experience. We would like a chance to understand your specific challenges. If you are open to speaking with us, we are very interested in discussing your feedback. A member of our customer care team will be reaching out to speak with you about your concerns.

Posted 4 years ago

“Not happy because it was difficult to contact listing agent for access and help. Also the deposited that hubzu ask for is not something people want to do, so you are missing out on excellent buyers that may go well above asking price. Ask your clients if they would 10 to 30,000 more profit.”

Helpful Report

Posted 4 years ago

We apologize for the experience you had with Hubzu.com. We work hard to provide customers the best possible user experience. We would like a chance to understand your specific challenges. If you are open to speaking with us, we are very interested in discussing your feedback. A member of our customer care team will be reaching out to speak with you about your concerns.

Posted 4 years ago

Shipping & Delivery
Delivery Methods	Courier, Own Driver
On-time Delivery	Greater than 83%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3 out of 5

Hubzu Reviews