Hudson & Vine Reviews

Name: Hudson & Vine
Address: 85 Tamarack Road, Rye Brook, New York
Rating: 4.74

4.7 Rating 2,362 Reviews

93 %

of reviewers recommend Hudson & Vine

4.7

Based on 2,362 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My only comment is that I thought these were hand painted but they look digitally printed and have a more plastic surface look”

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Posted 1 year ago

“Both rugs were much duller than expected. Didn’t like.”

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Posted 1 year ago

“Rated 3 stars because it is exactly as described, but not what I wanted. It was wishful thinking on my part that this wouldn't be soo flat. It's like walking on a flat hard surface. There isn't any padding and I've been looking to match the Multy Home Floorsense Milan runner that I purchased at Costco. So again, my fault for ordering. I didn't want to have to order extra pads to place under the runner and this will require one to do so. It's an expensive donation, however, I will donate to a thrift shop. The product is as described.”

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Posted 1 year ago

“I was hoping this would be a thicket May for the cost of it.”

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Posted 1 year ago

“I love most of the vinyl mats that I have ordered. They are absolutely beautiful, but this one was not the same quality and the distressing around the edges looked moldy or filthy. I reached out and they would take it back, but would not pay shipping to return it, so really I am out money in this situation. The communication about all of the other mats that I have bought have been great and I have had no other issues. I just really thought I wouldn’t have this kind of trouble when I said it wasn’t of the same quality it was like my word didn’t really matter. I was just told the manufacture said it was supposed to be that way, but having bought so many of them before I know the quality and how they usually look.”

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Posted 2 years ago

“The 2 floor mats I ordered are actually the same as the first one I ordered a few years ago. The only problem I have is the color on the screen is much more grey. The mat color actually is more green/grey and if it had read more accurately I might not have purchased them. The quality is not an issue only the color.”

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Posted 2 years ago

“Lovely but very overpriced.”

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Posted 2 years ago

“Frankly, I'm disappointed in my new floor mat from you. It's much thinner than I expected and the colors are not nearly as bright as I'd hoped. Also, it took more than 3 days to completely flatten which was troublesome, despite the fact that I followed the directions and washed both sides before putting it down.”

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Posted 2 years ago

Sorry to hear that. Please email for a return authorization if you would like to return. Regards

Posted 2 years ago

“The color is more coral than pink.”

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Posted 2 years ago

“The response was very quick.”

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Posted 2 years ago

“The vinyl mat is the only thing I have purchased from this company and unfortunately I’m disappointed with it, especially for the price.”

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Posted 2 years ago

“The mat ended up not being what I had expected. It was bigger than I had hoped, for a runner, (my miscalculation), and it is quite a bit less vibrant in color than I thought it would be. The "distressing/aging" is very fake looking. I'm using it but probably will not purchase another piece.”

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Posted 2 years ago

“I contacted to get an estimate on delivery time, and pretty much just got the generic, it’ll come when it comes.”

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Posted 2 years ago

“I ordered the vinyl mat and was very excited because it would fit well in my craftsman house. I was just surprised when I received it that the edges looked like they were misprinted. Evidently that was to make it look distressed. I did not notice it on the pictures when I ordered. I was going to send back but I wouldn't get a full refund. Kept and it looks fine”

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Posted 2 years ago

“Disappointed in the color. Much more muted than the photos. I will put it to good use, as planned, but don't think it was worth the price.”

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Posted 2 years ago

“Color was brighter than expected. Cost me $50 to return!! Would like reimbursement”

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Posted 2 years ago

“Although I really like my vinyl mat. I was a bit underwhelmed. It doesn't seem to have the aged look that the phone depicts. It might be because I order a smaller size. It works great in my bathroom and the colors are just as shown online. The only thing that really surprised me is that it took close to a month to receive. The company is located in New York, so Im assuming it's drop shipped from overseas somewhere. It wood have been nice to know that upfront. I would have still ordered it, but I wouldn't have kept looking for it.”

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Posted 2 years ago

“Ordering was easy, the issue we had was with the item itself.”

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Posted 2 years ago

“Cute but WAY WAY overpriced for what it is.”

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Posted 2 years ago

“I ordered a 5 piece setting of Casafina Taormina stoneware in Aqua. Unfortunately, after paying for everything as a set, only 3 pieces could be shipped. This was not a problem caused by Hudson & Vine and they have done their utmost to get 4 out of the 5 pieces to us. The dishes that have arrived are beautiful & I love them. We can't wait to get the mugs, the 5th & final piece! I would advise checking to see that any set you order is in stock before you order it or you may have to wait a while to get everything. It seems to be a universal problem across stores.”

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Posted 2 years ago

Hudson & Vine is rated 4.7 based on 2,362 reviews