Hudson & Vine Reviews

Name: Hudson & Vine
Address: 85 Tamarack Road, Rye Brook, New York
Rating: 4.74

4.7 Rating 2,362 Reviews

93 %

of reviewers recommend Hudson & Vine

4.7

Based on 2,362 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I like the floor mat except photo online is misleading. There is a lot of green in background which doesn't show online and picture sent, and was told would be creamy. I luckily have some green in my Rugs which goes by chance... could have be a return otherwise. Overall I like it but giving a better description and photo would be nice”

Helpful Report

Posted 3 years ago

“I loved the baby alpaca throws I purchased, however, was disappointed in the way they were shipped. I received them folded in a mailing envelope in my mailbox. Also, not having the option of a gift box so that they could be packaged beautifully, was a disappointment. For the amount I paid for these two gifts, I would have expected better.”

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Posted 3 years ago

“Loved the website, did not like the floorcloth. It looks very cheap and not worth the cost at all. I would never buy a Spicher floorcloth again as they look awful and do not take returns. Hudson & Vine should discontinue carrying Spicher.”

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Posted 3 years ago

“I am aware the coloring isn't exactly as pictured, and they want them to look "worn" and old. However, it just looks like dirty water spots, and not "antiqued" at all. The graphics and clear and nice, the quality of the material is great. I would not recommend to others though :-/ not at these prices at least.”

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Posted 3 years ago

“There aren’t many places these days that don’t allow returns, especially when you can’t view the product in person.”

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Posted 3 years ago

“Didn’t look as good in person as it did on line. Not the quality I was looking for.”

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Posted 3 years ago

“Product photo suggests a faux concrete appearing finish. In fact, the item has a much darker and uniform glazed finish.”

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Posted 3 years ago

“The wait time to receive rug took too long for what it is. Disappointed!”

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Posted 3 years ago

“Overall we are pleased with the product. Thickness and detail are fine. Would give it 5 stars if the pattern was 6 or 8".”

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Posted 4 years ago

“the items sold on this website are wonderful, nostalgic and aptly priced. shipping is instantaneous, the best ever!”

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Posted 4 years ago

“Very pretty, but need better system for packaging . Leaves break off and had to superglue back on.”

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Posted 4 years ago

“Difficulty in ordering”

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Posted 4 years ago

“I did not realize that the pattern size would be shrunk depending on the size of the rug. I do not like the little pattern.”

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Posted 4 years ago

“Easy website to negotiate. The delay to arrive was inconvenient, but understandable. (covid)”

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Posted 4 years ago

“Beautiful selection. However, given the cost of these goods, the quality seems to be slipping.”

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Posted 4 years ago

“First order, came as promised.”

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Posted 5 years ago

“Cast Iron Flying Bird Wall Hooks are whimsical and wonderful. However, I only got three in the box.”

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Posted 5 years ago

“Were attentive about informing me of shipping. This is my first experience.”

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Posted 5 years ago

“It took a long time to receive the lotion dispenser. I really don't understand the reason. I almost cancelled my order and buy the product elsewhere.”

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Posted 5 years ago

“The dispenser looks nice, but the plastic bottle inside and the pump itself seem to be of very cheap quality. Not what I would have expected at this price.”

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Posted 5 years ago

Hudson & Vine is rated 4.7 based on 2,362 reviews