"I purchased one of the boss jacket on December and by February. It started wrinkles and I complain on February and they denied to fix the problem. I\u2019m so disappointed for the service of BOss customer care."

"Worst Customer Service. I had an Issue with a Jacket I bought in Summer 2023. Have called there Customer Service numerous times since then to try and resolve it. I received Ticket numbers and Emails saying they will get back to me, Over 2 months later still no resolution. Clearly this a company that doesnt care about there Customers. I have been a loyal client for over 10 years and am very disappointed. DO NOT BUY from them."

"Worst Customer Service. I had an Issue with a Jacket I bought in Summer 2023. Have called there Customer Service numerous times since then to try and resolve it. I received Ticket numbers and Emails saying they will get back to me, Over 2 months later still no resolution. Clearly this a company that doesnt care about there Customers. I have been a loyal client for over 10 years and am very disappointed. DO NOT BUY from them."

"Hugo Boss delivery and customer service are way below standards for any cheap brand. I would image a brand like Hugo Boss would excel here. I was absolutely wrong. I paid a \u20ac19 fee for express delivery. Customer service lied to me saying the parcel has been shipped. On top of that the CSR kept interrupting me and being rude. After contacting DHL I learned that although they received the shipment information they had yet to receive the parcel and could therefore not provide a date for delivery. \r\nShame on you, Hugo Boss."

"I like hugo boss"