“Love this label. The quality is next level. Have been loving Huxbaby for five years now and have not once been disappointed with product or service. Although, we’ve missed receiving the stickers the past few orders!! 😉”
“I contacted Huxbaby regarding an issue with a garment and received a prompt reply. The garment was replaced and the customer service was fantastic. I love Huxbaby! They have such beautiful designs and the clothes wash really well.”
“Purchased 2 mystery bags, super quick delivery! One mystery bag had an item in the wrong size, contacted customer service and they were onto it straight away, checked what I had received so there was no double ups and sent out a replacement item which I received within a few days. Super happy with the items, my daughter loves her tulle ‘princess’ dress. Will definitely recommend and purchase again from Huxbaby”
“Fast response and resolution from customer support via email. Feels personal and not process driven.
My only feedback would be to put a price range on the products. Same larger sizes are priced differently and the minimum price to displayed, which is misleading.”
“Wasn’t impressed with the mystery bag. Very very boyish even though it says unisex, also can tell it was products no one would really want. Waste of money I would’ve preferred to put towards a nicer item of clothing.”
“I LOVE Huxbaby, it's my favourite brand for my kids to wear. Every time we go out in Hux we get so many compliments and comments. Now you guys just need to make matchy Hux for us adults to wear ;)”
Hello, thank you for your review. Sorry to hear your order had not arrived. Due to COVID 19 there has been some delays with Australia Post. If you could please send an email to our customer service team hello@huxbaby.com - we would be more than happy to investigate this for you. Thanks so much! Rachael
“I still have yet to recieive my package with my order yet continually receive lots of emails with promotions and requesting feedback.
So ...not my favourite experience.”
Hello, thank you for your review. Sorry to hear your order had not arrived. Due to COVID 19 there has been some delays with Australia Post. If you could please send an email to our customer service team hello@huxbaby.com - we would be more than happy to investigate this for you. Thanks so much! Rachael
“In love with the new outfits we got for the kids! Fit is perfect and I have to say they wash amazingly not like the other brands I’ve bought. Thanks guys and stay safe!”
