“I ordered 3 dresses which were delivered very promptly the next day by DPD (my preferred delivery company as they give you a time gap as to when they will deliver). The dresses are beautiful and fit perfectly. I am 5ft 9 and a size 8 and I find that all Hybrid dresses fit me. I have a rather large collection forming because of this.
Thank you Hybrid for an excellent service and for selling gorgeous dresses.
Jennifer”
“Very disappointed. Ordered a dress delighted with purchase and received an email confirming order .. Only to receive an email a day and half later to cancel order as it was not in stock...”
Hi Sandra,
Thank you for reviewing our service. We are so sorry that you experienced this problem.
We are always looking at areas of our service that we can improve and stock levels are an area that has been identified.
If you have any queries please email enquiries@hybridfashion.com and we will be able to help.
Kind regards,
Ellie @ Hybrid HQ
“Was far too small even though I ordered from measurements and size guide.
For saying that the original price was £100, you can get better looking fake leather from Primark for £10 - looked rubbish and smelt foul and plasticy.
Have had to return.
Not impressed.”
Hi Sarah,
Thank you for reviewing our service. We are so sorry to hear you are disappointed in our service.
If you would like to email enquiries@hybridfashion.com, we will do our best to resolve the issue.
Kind regards,
Ellie @ Hybrid HQ
“I really wanted this dress for a special wedding so was thrilled when I found it. I put a order in for 4 dresses with Hybrid (this one being the one I really wanted) a few days later after chasing my order I was told the dress is not in stock and they had refunded me.
I got the other 3 dresses and they were lovely but I was very miffed I had missed out on this one. :(”
Hi Ursula,
Thank you for reviewing our service. I'm sorry to hear that a dress you ordered was not available at the time.
We are constantly looking at areas of our service that we can improve and management of stock available on our website is one that has been identified. We have put new procedural measures in place to ensure the stock we are displaying onsite is available to buy.
If you're still interested in the Samara Dress it has been restocked on our website : http://www.hybridfashion.com/dresses-c5/samara-bardot-neck-dress-with-lace-detail-cream-and-black-p1032.
If you have any queries regarding the dress please email us at enquiries@hybridfashion.com and we will be happy to help.
Sarah @ Hybrid HQ
“Absolutely delighted with the two dresses I purchased. The quality is fantastic, the designs are beautiful and they are timeless. Also I purchased them in the sale so the savings on them were fantastic. I will definitely be shopping here as my first port of call for clothes in the future!”
“I was highly impressed with the efficiency and how quickly my order arrived. The fit is beautiful, the dresses are very figure-hugging and enhancing. They are simple yet eye-catching. I love them!”
“From placing my order online to receiving my package/item the service was excellent. I am extremely pleased with the quality and fit of my item. Excellent service all round.”
“From placing my order online to receiving my package/item the service was excellent. I am extremely pleased with the quality and fit of my item. Excellent service all round.”
“I bought my wife this suit as it was a little different. The only issue is she is a size 10/12 I bought the 12 however it is a small fitting and is very snug when compared to her other clothes nonetheless she loves the suit and says she will loose a few pounds rather than return it”
“Placed an order last Friday and it hasn't even been despatched yet. Can only contact by email . Still waiting for reply. The dresses are lovely but customer service is very poor when there is a problem”