“To be honest, i really like Hybrid fashion, but this time i am a bit disappointed the dress is very beautiful, colour purely baby pink, but material is too soft, actualy, your figure has to be perfect for that dress, othewise you will look funny..”
Hi Yvonne,
Thank you for reviewing our service.
All of our current Spring/Summer 2016 styles are now the standard UK dress size, so we would recommend ordering your usual size.
However, all of the previous season styles do come up slightly smaller than average UK size. So if you are usually a UK size 10, we would recommend choosing a size 12.
If you have anymore queries, please email enquiries@hybridfashion.com and a member of our customer service team will be happy to help you.
Kind regards,
Ellie @ Hybrid HQ
“Hybrid's next day delivery was brilliant and my dress is amazing - fully lined, vibrant colour and so many compliments today I cannot wait to wear it again! And order another!”
“PERFECT!!!!
Please remember at Spanish people that your SICE is different than Spain .
You say in your web that SICE 10 is 38 but really SICE 12 is Spanish 38.
I hope this information would be useful”
“I find the dresses very comfortable. I am actually a size 8, but find the size 10s allow a little more flexibility. The fabric is slightly stiff which allows for excellent day to day wear and is of great quality, yet it is still incredibly comfortable.
One dress stated I could wash in machine (at 40 degrees), which I did but I would recommend hand washing as the vibrancy was not as great afterwards. (Still good enough to wear!)
Great colours though- and if you wash by hand, they last for ages!
Will continue to buy while they produce such good quality dresses!”
“The service from Hybrid was really really fast! I ordered two dresses from another company three days earlier and they have yet to arrive. I was really pleased with the two dresses I ordered from Hybrid, however I thought the navy jacket would match the navy dress, but it doesn't, different fabric unfortunately. However, overall the service is great and I am really pleased with the two dresses.”
Hi Harriet,
Thank you for reviewing our service.
All of our current Spring/summer 2016 collection have now been made to standard UK sizes, so we would recommend ordering your normal UK size.
However, previous season styles do come up a little smaller than the average UK size, so we would recommend ordering a size larger. If you are usually a size a UK size 10, we would advise choosing a size 12.
If you have anymore queries, please email enquiries@hybridfashion.com and a member of our customer service team will be happy to help you.
Kind regards,
Ellie @ Hybrid HQ
“The dresses are very well made but I probably wouldn't use again as you have to fund the returns postage yourself. I need to try on different sizes and styles at home due to large top half and small bottom half so have to order a number of dresses. When I come to send the ones back that don't fit it's very expensive to do so!!!”
Hi Tessa,
Thank you for reviewing our service.
The styles in our Spring/Summer 2016 collection are now standard UK sizes. However, previous season styles do come up a little smaller than the average UK size, so if you are usually a size 10, we would advise choosing a size 12.
We are constantly looking at areas of our service that we can improve and offering free returns is one that has been identified.
If your issue is still ongoing, please email enquiries@hybridfashion.com and a member of our customer care team will be happy to help.
Kind regards,
Ellie @ Hybrid HQ
“Jacket purchased arrived quickly and communication was good in terms of order tracking via DPD. Delivery was not free for my order so at least with the tracking I was getting something for the fee paid.
The Dion Crepe Sleeve Bolero I purchased at £19.99 was good value and a good fit at size 12 (I am 10 to 12 on top usually).
The jacket is very thin, no shoulder padding and no lining on the sleeves. Since my purchase the price has increased to £49.99, it is not worth this.
Time your purchase right.”
Hi Venetia,
Thank you for reviewing our service.
DPD is used for all UK orders and on the day your parcel is due to be delivered, you will receive a email/text giving you a estimated 1 hour delivery slot. Unfortunately delivery is only free for orders over £100.
The RRP of the Dion bolero is £70.00, however we are often in sale. If you sign up to our Newsletter, you will receive emails regularly about a sale starting, a sale finishing and other promotions and discounts.
If you have anymore queries, please email enquiries@hybridfashion.com and a member of our customer service team will be happy to help.
Kind regards,
Ellie @ Hybrid HQ
“Paid above the odds for a Saturday delivery - the order was placed on a Thursday evening. I was assured that my order would be delivered prompt on the Saturday. I was due to go on holiday on the Sunday and ordered the two dresses for my holidays. My order did not arrive despite emails and texts from hybrid and DPD assuring me that the delivery was scheduled. This resulted in several phone calls from myself to DPD, I eventually said that I would come to the depot to pick the dresses up myself, I was told that the dresses were not even at the depot! Disappointing and a complete waste of money!”
Hi Michael,
We're sorry to hear you are not happy with our service. From the DPD tracking, we can see that the parcel was delivered on Saturday and left in a safe place.
From previous orders, we can see that all parcels have been left in your garage along with other companies parcels. We sent a email to you on the 29th February to see if we can help and to locate your parcel for you, but we have not yet received a reply from yourself.
If you have anymore queries, please contact enquiries@hybridfashion.com and a member of our customer service team will be happy to help.
Kind regards,
Ellie @ Hybrid HQ
