“Customer service reached out asking for pictures. I don’t have any….i threw the bottle out because it got so gross and I couldn’t clean it. Not that I really cared, but they offered to file a claim. The only issue is they need a receipt and photo proof, which I don’t have because I bought it over a year, and again, as I said in my review I threw away. So frustrating”
“This hydro jug is super cute. I gave it four stars because I bought the 40 ounce and really miss having a handle for this size jug. The lid is a bit hard to open, but was told it will become easier overtime.”
“Nice. Big jug make sure to push off your straw that bends to clean in between I just lost my straw no idea how it walked alway from the kitchen room mates… anyway I just need a good cleaning tool so I am in market for that next”
“The design and look is great! But keeping my drink cold or the ice lasting. Not at all! My ice melts in 3hrs. My drink barely gets cold. The straw seems like I’m drinking out of a broken straw too. Disappointed but love the whole design of it! hydrojug did send me a new one!”
“The bottom grip came off shortly after getting it. Didn’t bother me too much and I liked the design, however months in it is completely falling apart and the design is coming off. For how much you pay for one it is not worth the cost.”
“Have bought several of these from both company site and authorized retailers. I do love them but recently was disappointed with the autumn checkers as it had had a couple chips in it when delivered. I returned and another is on the way, but I’m worried this might be an issue with this style. I hope not.”
“Very pleased with Hydro jug's prompt response when my new Blair lid started to discolor. I look forward to receiving my new lid! Thank you! Great customer service! 😊”
“I love love love the color of this!! I was disappointed that it Didn’t have the new style hydrojug lid. Especially with it being a brand new design. The new lid is much easier to clean”
“I love the new color and I bought the matching can cooler! Was concerned about the ice melting fast but did realize that no matter because the water is always cold!”
