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Hydro Jug Reviews

3.8 Rating 989 Reviews
67 %
of reviewers recommend Hydro Jug
The traveler lives up to every bit of the hype and then some! Obviously I did the flip test when I got it, not a drop leaked. I am putting down 3 full cups (40 ounces each) of water every day. Must. Buy. More.
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Posted 1 year ago
I've yet to receive my product ordered the beginning of the month. Yet they send me an email to review the product? Don't bother ordering fron this company.
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Posted 1 year ago
Please email our team at service@thehydrojug.com and they can help you track down your order.
Posted 11 months ago
I love this water bottle. Currently pregnant and carrying in my bag to free up my hands is the best. I go through a lot of water so having a 40oz is perf… Also it stays cold for a long time. Like the whole day. I now only put 4-6 ice cubes depending on my temperature like if I’m too hot.
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Posted 1 year ago
I absolutely love the Hyrdo Jug Traveler mugs. 10/10! They look incredible compared to Stanley cups and the no spills is just a huge bonus! That being said, this order I was annoyed. I figured the best “birthday door buster” were on day 1 based off the email I received. WRONG. They gave the crappy gift that day, I spent $70 for a straw? I also added a mystery gift and received a SLEEVE for the Hydro Jugs style that I didn’t order. I won’t make that mistake again, what a disappointment.
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Posted 1 year ago
Great customer service! Quickly responded regarding order status.
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Posted 1 year ago
Amazing! Finally a leak proof cup!
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Posted 1 year ago
First time having a hydro jug and I love the Traveler cup!
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Posted 1 year ago
This is my second hydrojug traveler (although I have other models) and while I appreciate how the brand continues to evolve, my lavender traveler has a whistle and very time I drink out of it. It also leaks.
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Posted 1 year ago
Asking how I like it when I haven’t even received it yet. It has been stuck in Utah for 10 days
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Posted 1 year ago
Please email our team at service@thehydrojug.com and they can help you track down your order.
Posted 11 months ago
Ordered 3 weeks ago and still haven’t gotten my jug. Sad
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Posted 1 year ago
Please email our team at service@thehydrojug.com and they can help you track down your order.
Posted 11 months ago
Just got my Hydrojug this week and LOVING it! It REALLY is leak-proof!
Hydro Jug 5 star review on 25th January 2024
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Posted 1 year ago
Grateful for a company who evolves and keeps making better products
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Posted 1 year ago
Amazing best cup I have ever got
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Posted 1 year ago
I just received my traveler, a little disappointed, I went with the teal, because the one I wanted was sold out. Online the teal looks brighter, what I got looks faded nothing like the teal that is showed. It is a nice cup and keeps drinks cold.
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Posted 1 year ago
I love this cup so much! It holds 2 water bottles and a bunch of ice, the ice stays frozen overnight. My clumsy self doesn’t have to worry about spills because it’s spill proof, the cutest colors and they go on sale ! 🔥🔥🔥
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Posted 1 year ago
The site quoted Id get the bottle in 7 business days, I got the bottle 2 weeks later. Saw the policy but if something is running late or short, there shouldn't be misconstrued information and quotes. The policy states they take longer on shipping during busy times but if that's the case don't quote me a shipping time, I would've just ordered pickup from Shields.
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Posted 1 year ago
I haven’t received it and it’s been over a week but I got and email saying I hope you have been enjoying your hydro jug but I haven’t bc I haven’t received it…
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Posted 1 year ago
Shipping took forever - ordered in November and now it’s January - still nothing. The one color I wanted was removed from my cart after 2 months of waiting. I don’t even want the rest at this point….still haven’t received anything but was definitely charged.
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Posted 1 year ago
Please email our team at service@thehydrojug.com and they can help you track down your order.
Posted 11 months ago
I’ve been a fan of HydroJug for a long time, but the new Travelers are a game changer! Love that they keep my water cold and that they don’t leak. Plus HydroJug support is always outstanding!!
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Posted 1 year ago
I absolutely love Hydrojug products but their customer service department is an absolute nightmare & really makes me never want to recommend them to anyone.
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Posted 1 year ago
Hydro Jug is rated 3.8 based on 989 reviews