“Order was delivered. Loved the honeydew and pink sand color but a little disappointed on the teal color. What I received was not the color that was displayed. But overall travelers are amazing.”
“The tumbler itself is great. I can throw it in my bag and I don't have to worry about anything spilling through. My problem is with the color. The color that is advertised (teal) is drastically different from what I actually received. It's not a matter of lighting and it being darker or brighter. The color itself is just not teal.”
Email our team at service@thehydrojug.com and they will back to you as soon as they can. There is a high volume of orders right now so that is why it is longer than normal.
“Seriously love this tumbler. It doesn’t spill, it’s easy to clean, and keeps my drink ice cold for hours. The only issue I have is the color. I ordered the teal, however, the color in-person is not the same as shown online. Other than that, I love it and would recommend to my friends and family.”
“Love the travelers and the electrolytes. I wish this company would stock better for launches and not subscribe to the FOMO culture. Also wish shipping was better and it didn’t take so long to dispatch orders and then use couriers to deliver to usps for delivery.”
“The only thing I would change with the traveler is to have a metal straw instead of a plastic or acrylic one. Once ice is in the traveler, it is hard to twist the lid back on with the plastic straw without fear it will break. Also, there need to be options to purchase replacement straws.”
“I am obsessed with the hydro jug, I absolutely love the handle and the straw that folds down to make it portable unlike my Stanley. But I don’t feel like it keeps the ice as cold as long as the Stanley did. Other than that, I absolutely love it!”
“I loveeeeeeeeee my hydro jug traveler! ESPECIALLY WITH IT BEING A ABSOLUTE NO SPILL! Makes this mama heart not have to worry about my kiddo spilling it everywhere! I would give it 5 starts but the tracking for the package was absolutely awful! The tracking was incorrect the whole time per my post office. They had to hunt it down. Other than that absolutely love and will definitely be purchasing again!”
“I love this cup but it doesn’t keep ice very long that’s really my only complaint but maybe I just got one not sealed very well😞 but overall I love this cup! I love that it’s spill proof most of all.”
“First off I love the traveler I’m able to throw it in my backpack and no worries that it’s going to spill. Love the rubber bottom so when I bump it on the desk it doesn’t slide. The only down side is we really wanted the teal color so when it was back in stock we ordered it but when we got it, it was more like a baby blue color so a little disappointed on that.”
“Really love the jug! Great quality, great materials, love the rubber bottom. I think I might have got one with a small defect due to it leaks if the lid is not screwed on just right. I have other hydro jugs and never had this issue. Would still recommend.”
