“Second time round and still it received my order. First time I chased customer support. They said there hasn’t been any update from the parcel company so they will send another order. Same thing. I ordered this starting December as a Christmas gift. Still not received. Hydro still have taken my payment.”
“I ordered on Jan 3 and still have not received my cup(s) on Jan 24. I reached out to customer service and it took 5+ days to hear back. It’s been a very irritating experience.”
