Hyperli Reviews

Name: Hyperli
Rating: 2.42

2.4 Rating 207 Reviews

34 %

of reviewers recommend Hyperli

2.4

Based on 207 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 52%
Accurate And Undamaged Orders	Greater than 78%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult

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Hyperli 1 star review on 12th September 2024

Themba

Hyperli 1 star review on 1st August 2024

C Smith

Hyperli 1 star review on 24th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have been making use of Hyperli for the past 2 years and always received the best deals.However 3 weeks ago I purchased a Boston Barber hair voucher which was accepted by the vendor. 2 days later when I purchased 2 more,I was informed that they no longer accept them as Hyperli takes too long to pay the vendor.I have requested a refund for both vouchers and "Khanya's" response was that it would take 7 working days but I still haven't received anything. I'm very disappointed in Hyperli.”

Helpful Report

Posted 1 year ago

Thank you so much for leaving your feedback about your experience. We are incredibly sorry for this. We take customer satisfaction very seriously, and we would like to apologize for the inconvenience caused by the delay. Please do not hesitate to contact us on Facebook Messenger for faster assistance. Regards, Hyperli

Posted 1 year ago

“I bgt 2 Spa vouchers at seperate partners if Hyperli. The one voucher was for a 50th bday gift. There is no mention of the Spa's name. Their telephone # is null and void. I emailed your company and Khanya responded a day later 'cc' the partner as well. No word or response from either todate after my 2nd email. HYPERLI DO YOU ACTUALLY VET OR CHECKOUT THESE PARTNERS THAT YOU ARE IN BED WITH.... Seems like a scam. Prove me wrong please. I also cannot call your client services 0212029566 or 0210451311... Is there a running business happening??. Thk you. Looking forward to a response”

Helpful Report

Posted 1 year ago

Thank you so much for leaving your feedback about your experience. We are incredibly sorry for this. We take customer satisfaction very seriously, and we would like to apologize for the inconvenience caused. Please do not hesitate to contact us on Facebook Messenger, at support@hyperli.com where we will be able to assist you ASAP. We do not have a call centre, unfortunately. Regards, Hyperli

Posted 1 year ago

“I bought 3 EMS foot massagers on 3 May, they are still not delivered. Order number # 475989.”

Helpful Report

Posted 1 year ago

Thank you so much for leaving your feedback about your experience. We are incredibly sorry for this. We take customer satisfaction very seriously, and we would like to apologize for the inconvenience caused by the delayed delivery. Please do not hesitate to contact us on Facebook Messenger, at support@hyperli.com, or on our website live chat for assistance. Regards, Hyperli

Posted 1 year ago

“Best deal!!!”

Helpful Report

Posted 1 year ago

Thank you so much for the 5* review, we love to see positive feedback!

Posted 1 year ago

“The all-inclusive 2 night stay at Honeyguide Ranger Camp was superb!!! Entire booking process and confirmation process was completed in less than 24 hours. Hyperli... thank you! Inexpensive deals offering sheer luxury... highly recommended!”

Helpful Report

Posted 1 year ago

Thank you so much for the 5* review, we love to see positive feedback!

Posted 1 year ago

Thank you so much for the 5* review, we love to see positive feedback!

Posted 1 year ago

“all good. enjoy my voucher number”

Helpful Report

Posted 1 year ago

Thank you so much for the 5* review, we love to see positive feedback!

Posted 1 year ago

“I bought vibrating egg, after waiting for for long time, its finally arrived but its not working, ols I need a refund”

Helpful Report

Posted 1 year ago

Hi there, we're sorry to hear about the negative experience you've had with purchasing products. We completely understand your frustration and apologise for any inconvenience caused. To assist you further, could you send us a direct message with your order number and any additional information you have about your order? We are available on Facebook Messenger, at support@hyperli.com, or on our website live chat for assistance. We take customer service very seriously and we would like to assist you ASAP. Regards, Hyperli

Posted 1 year ago

“One of the juiciest burgers I've eaten. You'll love it.”

Helpful Report

Posted 1 year ago

Thank you so much for the 5* review, we love to see positive feedback!

Posted 1 year ago

“I bought a voucher a week ago and up to this day I still haven't received the email for me to be able to use the voucher”

Helpful Report

Posted 1 year ago

Thank you so much for leaving your feedback about your experience. We are incredibly sorry for this. We take customer satisfaction very seriously, and we would like to apologize for the inconvenience caused. Please do not hesitate to contact us on Facebook Messenger, at support@hyperli.com, or on our website live chat for assistance. Regards, Hyperli

Posted 1 year ago

“Great deals!”

Helpful Report

Posted 1 year ago

Thank you so much for the great review, we love to see positive feedback! Could you please let us know how we can improve our services so that next time we will receive a 5* review? :)

Posted 1 year ago

“I did not receive the solar light set of 2 hence cannot provide a review. It was not delivered. I ordered two items only received one item.”

Helpful Report

Posted 1 year ago

Thank you so much for leaving your feedback about your experience. We are incredibly sorry for this. Please let us know if your issue was resolved and do not hesitate to contact us for assistance on Facebook Messenger, at support@hyperli.com, or on our website live chat. Regards, Hyperli

Posted 1 year ago

“Wow, such an incredible experience! My daughter LOVED it😍 The safari was awesome and such an amazing guide Tau🤩”

Helpful Report

Posted 1 year ago

Thank you so much for the 5* review, we love to see positive feedback!

Posted 1 year ago

“Greatest Website ever, when are we getting a proper app”

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Posted 1 year ago

Thank you so much for the 5* review, we love to see positive feedback! The app is discontinued at the moment and we are focusing on the website, but in the near future, we will update our app as well.

Posted 1 year ago

“I couldnt access my account, received an email i had to register again and lost the R1499 credit of a refund that was in the wallet tab. Been struggling for just over 2 weeks to make a purchase. Sent follow up emails but to no avail. :(”

Helpful Report

Posted 1 year ago

Thank you so much for leaving your feedback about your experience. We are incredibly sorry for this. We take customer satisfaction very seriously, and we would like to apologize for the inconvenience caused. Please do not hesitate to contact us on Facebook Messenger, at support@hyperli.com, or on our website and we will assist you with the voucher. Regards, Hyperli

Posted 1 year ago

“I love it,the course is comprehensive and it was very cheaply priced. There is ease of access when activating the origram. Thank you Hyperli.”

Helpful Report

Posted 1 year ago

Thank you so much for the 5* review, we love to see positive feedback!

Posted 1 year ago

“The staff was friendly and approachable. Great friendly vibe. Food was delicious”

Helpful Report

Posted 1 year ago

Thank you so much for the 5* review, we love to see positive feedback!

Posted 1 year ago

“Delicious burgers. One of the best i've tasted.”

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Posted 1 year ago

Thank you so much for the 5* review, we love to see positive feedback!

Posted 1 year ago

“Delivery takes forever. I placed my order on rhe 10th of April, even today it has not yet been delivered. Their contact number is not going through. This is very frustrating. When I send an email, someone replies and always say the order is being prepared for shipping.😌”

Helpful Report

Posted 1 year ago

Hi Enoch, we're sorry to hear about the negative experience you've had with purchasing products. We completely understand your frustration and apologise for any inconvenience caused by the delay in receiving your order. To assist you further, could you send us a direct message with your order number and any additional information you have about your order? We are available on Facebook Messenger, at support@hyperli.com, or on our website live chat for assistance. We take customer service very seriously and we would like to make things right. Thank you for bringing this to our attention and giving us the opportunity to address it.

Posted 1 year ago

“Great service”

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Posted 1 year ago

Thank you so much for the 5* review, we love to see positive feedback!

Posted 1 year ago

“Very tasty...”

Helpful Report

Posted 1 year ago

Thank you so much for the great review, we love to see positive feedback! Could you please let us know how we can improve our services so that next time we will receive a 5* review? :)

Posted 1 year ago

Hyperli is rated 2.4 based on 207 reviews