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Hyperli Reviews

2.4 Rating 208 Reviews
35 %
of reviewers recommend Hyperli
2.4
Based on 208 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 52%
Accurate And Undamaged Orders
Greater than 78%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Over A Week
Returns & Refunds
Refunds Process
Difficult

Write Your review

Anonymous
Anonymous  // 01/01/2019
Hi there I received my product within ample time period but unfortunately I have been struggling to get the item working and seems like it's one if the faulty ones and have requested via email for the product to be returned?
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Posted 1 year ago
Thank you so much for the great review, we love to see positive feedback!
Posted 1 year ago
The service was good and I received what I ordered. One thing I didn't like was that the orders were delivered on different days.
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Posted 1 year ago
Thank you so much for the great review, we love to see positive feedback!
Posted 1 year ago
Great instructors, friendly and very helpful. Braai was very nice.
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Posted 1 year ago
Thank you so much for the 5* review, we love to see positive feedback!
Posted 1 year ago
The platter was amazing, value for money. We were full. Highly Recommend it.
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Posted 1 year ago
Thank you so much for the great review, we love to see positive feedback!
Posted 1 year ago
Great deals
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Posted 1 year ago
Thank you so much for the great review, we love to see positive feedback!
Posted 1 year ago
It is what it is
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Posted 1 year ago
Thank you so much for the great review, we love to see positive feedback!
Posted 1 year ago
The service was amazing
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Posted 1 year ago
Thank you so much for the great review, we love to see positive feedback!
Posted 1 year ago
Love their work!!!
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Posted 1 year ago
Thank you so much for the 5* review, we love to see positive feedback!
Posted 1 year ago
It was just ohk
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Posted 1 year ago
Thank you so much for leaving your feedback about your experience. We are incredibly sorry for this. We take customer satisfaction very seriously, and we would like to apologize for the inconvenience caused. Please do not hesitate to contact us on Facebook Messenger, at support@hyperli.com, or on our website live chat for assistance. Regards, Hyperli
Posted 1 year ago
Awesome, shoes
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Posted 1 year ago
Thank you so much for the 5* review, we love to see positive feedback!
Posted 1 year ago
Marsha was amazing. However my appointment started 15 min late. So the treatment was 45 min. There was constant noise outside the room . Banging on the walls. So no peace and quiet to relax. Do better please 🙏
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Posted 1 year ago
Thank you so much for leaving your feedback about your experience. We are incredibly sorry for this. We take customer satisfaction very seriously, and we would like to apologize for the inconvenience caused. Please do not hesitate to contact us on Facebook Messenger, at support@hyperli.com, or on our website live chat for assistance. Regards, Hyperli
Posted 1 year ago
What a PATHETIC service from Hyperli!!!Why bother to share your email for contact if you're not going to reply for days. A SCAM!!! Placed an order and haven't received anything,after reading the reviews,I have no hope at all. Ridiculous
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Posted 1 year ago
Thank you so much for leaving your feedback about your experience. We are incredibly sorry for this. We take customer satisfaction very seriously, and we would like to apologize for the inconvenience caused. We attend to every one of our customer emails at support@hyperli.com, however, it may take 1-2 days due to high volume. Please do not hesitate to contact us on Facebook Messenger for a faster reply (on our Facebook page or Instagram). Regards, Hyperli
Posted 1 year ago
I purchased two spa vouchers and the spa is not taking any hyperli bookings and also not getting any responses on my email sent to hyperli. poor service no contact nr and no refunds from any of the two parties. This is fraud and will be handled as such.
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Posted 1 year ago
Thank you so much for leaving your feedback about your experience. We are incredibly sorry for this. We take customer satisfaction very seriously, and we would like to apologize for the inconvenience caused. We do provide refunds and would like to assist you ASAP. Please do not hesitate to contact us on Facebook Messenger, at support@hyperli.com, so we can attend to this promptly. Regards, Hyperli
Posted 1 year ago
I love your honesty. Please pay your people sooner. I've been to 3 massage therapists that say, they had to wait a before they were paid
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Posted 1 year ago
Hi Heath, Thank you so much for taking the time to provide feedback and letting us know about this, we really appreciate it. We will definitely investigate this further! Please do not hesitate to contact us on Facebook Messenger, at support@hyperli.com, or on our website live chat for assistance. Regards, Hyperli
Posted 1 year ago
I accidentally purchased a Samsung S23 instead of a Samsung S23 Ultra. I notified Hyperli immediately on receipt of the item. They absolutely refused to return the item but am happy to sell me another phone!
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Posted 1 year ago
Thank you so much for leaving your feedback about your experience. We are incredibly sorry for this. We take customer satisfaction very seriously, and we would like to apologize for the inconvenience caused. Please do not hesitate to contact us on Facebook Messenger, at support@hyperli.com, or on our website live chat for assistance. Regards, Hyperli
Posted 1 year ago
Placed an order on hyperli 21 April 2023. Till today, 12 June i have only received half of mentioned order. I have emailed and called. Receive automated reply that someone will be in contact shortly. Nobody ever contacts. When trying to request a refund the site is conveniently not available. Pathetic service. Will never again use this site and advise everyone i know to not order from here.
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Posted 1 year ago
Thank you so much for leaving your feedback about your experience. We are incredibly sorry for this. We take customer satisfaction very seriously, and we would like to apologize for the inconvenience caused by the delay in response. Please do not hesitate to contact us on Facebook Messenger, at support@hyperli.com, or on our website live chat and we will assist you with this shortly. Regards, Hyperli
Posted 1 year ago
Bought a CPO iPhone on the 25 May 2023, i received it today 10 June 2023 all excited, only to switch on the phone and it requires a Pin Code that i wasnt given to, i am very disappointed.
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Posted 1 year ago
Thank you so much for leaving your feedback about your experience. We are incredibly sorry for this. We take customer satisfaction very seriously, and we would like to apologize for the inconvenience caused. Please do not hesitate to contact us on Facebook Messenger, at support@hyperli.com, or on our website live chat for assistance.so we can assist you with this, Regards, Hyperli
Posted 1 year ago
I Requested for a refund on a spa treatment purchased and I still haven't received any feedback or response
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Posted 1 year ago
Thank you so much for leaving your feedback about your experience. We are incredibly sorry for this. We take customer satisfaction very seriously, and we would like to apologize for the inconvenience caused. Please do not hesitate to contact us on Facebook Messenger, at support@hyperli.com, or on our website live chat for assistance. Regards, Hyperli
Posted 1 year ago
Set of 6 Stackable Storage Boxes When they say soft plastic, they mean the cheapest soft plastic they could find; utterly useless storage boxes crumble with the slightest touch; I do not recommend this product; I spend a bit extra to buy good quality.
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Posted 1 year ago
Thank you so much for leaving your feedback about your experience. We are incredibly sorry for this. We take customer satisfaction very seriously, and we would like to apologize for the inconvenience caused. Please do not hesitate to contact us on Facebook Messenger, at support@hyperli.com, or on our website live chat as we would like to investigate this further. Regards, Hyperli
Posted 1 year ago
I placed an order on May 25 (ORDER #482025). 11 days later no communication as to when my order will be delivered, searching the website there is no contact number. I am here wondering if I am scammed.
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Posted 1 year ago
Hi Lorraine, we're sorry to hear about the negative experience you've had with purchasing products. We completely understand your frustration and apologise for any inconvenience caused by the delay in receiving your order. To assist you further, could you send us a direct message with your order number and any additional information you have about your order? We are available on Facebook Messenger, at support@hyperli.com, or on our website live chat for assistance. We take customer service very seriously and we would like to make things right. Thank you for bringing this to our attention and giving us the opportunity to address it. Regards, Hyperli
Posted 1 year ago
Hyperli is rated 2.4 based on 208 reviews