“You guys have lost a long time customer. After no update on when you guys will have product, for weeks now, I’ve switched over to Stiizy! Way better prices, better bud and I don’t have to wait 2 hours or more to receive my delivery! I only waited about 30 minutes yesterday. Delivery drivers are way nicer as well! Do better!!”
Thanks for sharing your thoughts with us. We’re really sorry to hear about your experience and totally understand your frustration. We know waiting around isn’t fun, and we’re working hard to step up our game.
We appreciate you being a loyal customer, and we’d love the chance to make things right. If you’re open to it, hit us up at support@hyperwolf.com. We’re here to help and would love to chat about how we can do better for you.
“Great products when they’re available. The credit card issue has apparently been solved so that really helps a lot. The delivery folks are always cordial and friendly. I did have a problem with a faulty product once, and it was promptly remedied. Overall happy with hyperwolfs service.”
“Had the pleasure of Dale being my delivery driver , I want to say it’s the first time I’ve had him and he was amazing definitely my favorite along with another one I recently had where he had waited because there was no response but I ended up finding him in the neighborhood. These two drivers were awesome and made me enjoy every bit of my transaction even more. Been shopping with Hyper wolf for a while now and I’ve got say you guys are the best !”
