“The other day I ordered 1OZ and when it arrived I weighed it. It was only about a gram short but one gram adds up over time if I continue to order from Hyperwolf. I will not be ordering from Hyperwolf again due to my purchase being shorted and the Buds were harvested prematurely as I recognize how the buds looked, the trichome was not ready, and the smell took me back to a time when I knew nothing of growing and these buds did not cure correctly.”
High Brent,
We’re really sorry to hear about your experience, and we appreciate you taking the time to share your feedback with us. We totally get your frustration with both the weight and quality of the bud.
We’d love to make things right for you. Please reach out to us directly at support@Hyperwolf.com, and we’ll work together to find a solution that feels fair and gets you back to enjoying your experience with us. ⚡
We really value your loyalty, and we want to ensure you’re always happy with your orders. Thanks for bringing this to our attention, and we’ll make sure we sort it out for you.🐺
“My experience with HyperWolf has been fantastic!
The drivers really know their products and are always in a great mood, which makes the service even better. They also deserve props for navigating and following directions at my confusing condo complex—huge respect for that!
One thing I’d love to see improved is the ability to tip the drivers when paying with a card. These workers absolutely deserve it, and it would make supporting them even easier.
Keep up the great work, HyperWolf!”
“Really disappointed... been using you guys for awhile and got shafted. I ordered the 10 PC gummy and I got 2... not cool. I would have ordered the 2 PC for 2.80 but I ordered the 100 mg that came with 10 gummy for 13.80. It's not right to do that to your long time customer. Spent over 5k with you guys. Really disappointed.”
High Bianca,
We’re really sorry to hear about the mix-up with your order—that’s not the experience we want you to have, especially as a loyal customer. We completely get how frustrating this must be.
Please reach out to us at support@hyperwolf.com, and we’ll make it right for you as quickly as possible. We appreciate your trust in us, and we’re here to take care of it. 🐺⚡
“There is no resolution, after spending thousands of dollars at Hyperwolf, for the horrible product I received. I’ve never complained once until now and they offer no solution or resolution.”
High Colette,⚡ We're really sorry to hear that the product didn’t hit the mark. To get this sorted as quickly as possible, could you send us a pic of the item along with the batch number to support@hyperwolf.com? Your patience means a lot, and we’re here to make things right! 🙏🏼
In the future, if you ever have any feedback or issues with a product, please reach out to us directly — we’ve got your back! 🐺🌱
