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Hub.com Reviews

2.1 Rating 732 Reviews
26 %
of reviewers recommend Hub.com
2.1
Based on 732 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Over A Month
On-time Delivery
Greater than 13%
Accurate And Undamaged Orders
Greater than 84%
Customer Service
Communication Channels
Email
Queries Resolved In
Over A Week
Customer Service
1.9 out of 5
Returns & Refunds
Refunds Process
Difficult
Read Hub.com Reviews
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Email:

sales@i7pro.com

Location:

22 Sydenham Road, London, England, SE26 5QW, ,

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Anonymous
Anonymous  // 01/01/2019
Wasn’t sure at first when my earphones would arrive but after I sent an email I got one back saying they would arrive shortly. A few days later they came. Would’ve preferred constant updates like they said they would do but they got here eventually. Earphones are really good quality though can’t complain
Helpful Report
Posted 5 years ago
Thank you for leaving us a positive review !, reviews are very important to us here at i7pro, to ensure that we are providing our customers with the best product / service possible. Thank you for your support !
Posted 5 years ago
The items were cancelled and therefore not delivered !
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Posted 5 years ago
Hello, Please contact us on info@i7pro.co.uk regarding this issue Thanks for your support !
Posted 5 years ago
I never received my order I think y’all rip me off
Helpful Report
Posted 5 years ago
Thank you for leaving us a positive review !, reviews are very important to us here at i7pro, to ensure that we are providing our customers with the best product / service possible. Thank you for your support !
Posted 5 years ago
Hi , I am extremely disappointed with your company as I still have not received my order. The first order didn't arrive as you supposedly ran out of stock, I e- mailed you about this matter as you had taken my payment. The payment was refunded, and another payment has been taken and the goods have not arrived. I do wonder if I shall receive any compensation for my inconvensience. This is the reason for my low score. Regards A Wilson
Helpful Report
Posted 5 years ago
Hello, Please contact us on info@i7pro.co.uk regarding this issue Thanks for your support !
Posted 5 years ago
Ordered x3 sets of earphones, never received them and still havent received refund! Terrible service !
Helpful Report
Posted 5 years ago
Hello, Please contact us on info@i7pro.co.uk regarding this issue Thanks for your support !
Posted 5 years ago
I didn’t receive the items I ordered. I sent a few messages asking for delivery time but had no communication back. Then randomly received a message to say i’d been refunded but no explanations. Very disappointing.
Helpful Report
Posted 5 years ago
Worst service I have ever received. Would advise others never to order from you and like so many others still do not have my order placed weeks ago. Avoid this company useless is an understatement.
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Posted 5 years ago
Hello, Please contact us on info@i7pro.co.uk regarding this issue Thanks for your support !
Posted 5 years ago
The headphones were a month late and the case is already broken in a week, so I can no Ionger charge them, give me a refund
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Posted 5 years ago
Never received the product. Don’t order from this company.
Helpful Report
Posted 5 years ago
Hello, Please contact us on info@i7pro.co.uk regarding this issue Thanks for your support !
Posted 5 years ago
Took a while to deliver but very high quality
Helpful Report
Posted 5 years ago
Thank you for leaving us a positive review !, reviews are very important to us here at i7pro, to ensure that we are providing our customers with the best product / service possible. Thank you for your support !
Posted 5 years ago
Were ordered as a Christmas present on the 21st November 2018, however arrived on 31st December 2018, so was unable to use as my children's Christmas present. They are out of sync so therefore make watching videos on gadgets annoying as the sound does not match the actions. My children and I are very disappointed.
Helpful Report
Posted 5 years ago
Hello, Please contact us on info@i7pro.co.uk regarding this issue Thanks for your support !
Posted 5 years ago
I did not receive the items I bought I’m very very disappointed and will never buy from you again
Helpful Report
Posted 5 years ago
Hello, Please contact us on info@i7pro.co.uk regarding this issue Thanks for your support !
Posted 5 years ago
I never received my order, instead I got a refund with no explination.
Helpful Report
Posted 5 years ago
I ordered the product on 5th December,was then informed in January that I was getting a refund. Shocking service!
Helpful Report
Posted 5 years ago
Hello, Please contact us on info@i7pro.co.uk regarding this issue Thanks for your support !
Posted 5 years ago
Extremely disappointed that my order was cancelled after money was debited from my account and then cancelled 3 weeks after order, which was a Christmas present and the cancellation happened 3/4 days before Christmas
Helpful Report
Posted 5 years ago
Made a purchase middle of December. Had a text and email to say dispatched as yet still not been recieved. Overall really poor. Paid for a product I don’t have. Requested a refund and get an email saying despatched. I wouldn’t purchase from this website.
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Posted 5 years ago
Hello, Please contact us on info@i7pro.co.uk regarding this issue Thanks for your support !
Posted 5 years ago
Item ordered early December has not yet arrived. Very poor service
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Posted 5 years ago
Hello, Please contact us on info@i7pro.co.uk regarding this issue Thanks for your support !
Posted 5 years ago
the battery life only lasts for 20 -25 mins on my earphones. I have charged them up fully a few times now and still the battery life on the earphones runs out very quickly.
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Posted 5 years ago
Hello, Please contact us on info@i7pro.co.uk regarding this issue Thanks for your support !
Posted 5 years ago
Haven’t received product and haven’t had a refund please contact me ASAP to resolve this
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Posted 5 years ago
Hello, Please contact us on info@i7pro.co.uk regarding this issue Thanks for your support !
Posted 5 years ago
Not received the item. Ordered mid November. Sent two emails and had the same response to say on it’s way!! But where is it! Looking at the other reviews this company is not legitimate I don’t think xxxx
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Posted 5 years ago
Hub.com is rated 2.1 based on 732 reviews