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Hub.com Reviews

2.1 Rating 732 Reviews
26 %
of reviewers recommend Hub.com
Company Reviews Product Reviews
111
 Questions Metrics
2.1
Based on 732 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Over A Month
On-time Delivery
Greater than 13%
Accurate And Undamaged Orders
Greater than 84%
Customer Service
Communication Channels
Email
Queries Resolved In
Over A Week
Customer Service
1.9 out of 5
Returns & Refunds
Refunds Process
Difficult
Read Hub.com Reviews
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Email:

sales@i7pro.com

Location:

22 Sydenham Road, London, England, SE26 5QW, ,

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Anonymous
Anonymous  // 01/01/2019
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Anonymous
Verified Buyer
“My items were faulty therefore I sent an unhappy email. The company reacted to my email swiftly and honoured my refund. Happy customer.”
Helpful Report
Posted 5 years ago
Thank you for leaving us a positive review !, reviews are very important to us here at i7pro, to ensure that we are providing our customers with the best product / service possible. Thank you for your support !
Posted 5 years ago
Emily
Verified Buyer
“Do not use this company. It’s a scam. The product never came and every time I emailed customer services they replied with the same automated email. Stay clear don’t waste your money.”
Helpful Report
Posted 5 years ago
We are so sorry for the delay! An error occurred in our system that caused only a certain group of orders to be shipped out on time. Your order will be with you very soon ! Again, We are so sorry for the delay! Thanks for your patience !
Posted 5 years ago
Gareth
Verified Buyer
“I placed an order on 27th November and had not had any communication regarding despatch of these goods so on the 12th Dec I contacted them asking for the order to be cancelled and for a full refund made. There was no response until on the 17th December an email was sent saying goods despatched and the day after I received a reply to my email of the 12th saying item had now been sent. It is now the 9th January and I have still not received anything.”
Helpful Report
Posted 5 years ago
We are so sorry for the delay! An error occurred in our system that caused only a certain group of orders to be shipped out on time. Your order will be with you very soon ! Again, We are so sorry for the delay! Thanks for your patience !
Posted 5 years ago
Anonymous
Verified Buyer
“I ordered on 21st Nov for a Christmas present was told 10-25 days tracked plenty of time but after many emails not replied to it did not arrive until 3rd January I had to return and pay return delivery very unimpressed”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“No item received! I ordered in November! Where is it?”
Helpful Report
Posted 5 years ago
We are so sorry for the delay! An error occurred in our system that caused only a certain group of orders to be shipped out on time. Your order will be with you very soon ! Again, We are so sorry for the delay! Thanks for your patience !
Posted 5 years ago
Andrea
Verified Buyer
“The product took 3mins to purchase yet 7/8 weeks to turn up and it was poor quality and muffled sound so very disappointing teenage daughter!!”
Helpful Report
Posted 5 years ago
kindly return the unwanted item to the following address: i7Pro, Kemp House, 160 City Road, London,EC1V 2NX Once received a full refund will be iniated. Best Wishes AJ- Founder www.i7Pro.co.uk
Posted 5 years ago
Gary
Verified Buyer
“Ordered earphones on 23/11/18. Delivery time of 11-25 days. Great be here for Xmas. Didn’t arrive. E mailed twice but no reply. Eventually arrived in January. Shocking service and won’t be ordering anything from I7 pro again”
Helpful Report
Posted 5 years ago
Melanie
Verified Buyer
“I order I i7pro in November and have still not received it! I have written numerous e mails asking for a refund with no response. If someone could please contact me on reading this, I would very much appreciate it.”
Helpful Report
Posted 5 years ago
We are so sorry for the delay! An error occurred in our system that caused only a certain group of orders to be shipped out on time. Your order will be with you very soon ! Again, We are so sorry for the delay! Thanks for your patience !
Posted 5 years ago
Anonymous
Verified Buyer
“I got no feedback from customerservice. I do not like the product”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“A good product but it took a few weeks to arrive.”
Helpful Report
Posted 5 years ago
Thank you for leaving us a positive review !, reviews are very important to us here at i7pro, to ensure that we are providing our customers with the best product / service possible. Thank you for your support !
Posted 5 years ago
Jo
Verified Buyer
“6 weeks later, even after paying for express delivery, order still not arrived, when I do get a reply to my emails it’s just a generic rubbish one!”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“I liked the quality as in sound . But the charge doesn’t last long after 10mins it tells me I need power . Having charged it for hours even from night to morning. Don’t know if mine are faulty . I stopped using them .”
Helpful Report
Posted 5 years ago
Sue
Verified Buyer
“It took far to long to come I suggest if you order and allow 2 months”
Helpful Report
Posted 5 years ago
Laura
Verified Buyer
“Still haven’t received my items. Ordered 23.11.18”
Helpful Report
Posted 5 years ago
We are so sorry for the delay! An error occurred in our system that caused only a certain group of orders to be shipped out on time. Your order will be with you very soon ! Again, We are so sorry for the delay! Thanks for your patience !
Posted 5 years ago
Anonymous
Verified Buyer
“Haven’t received my EarPods yet ordered over 4 weeks ago! When I receive them I might alter my review as it stands can’t comment apart from poor delivery times!”
Helpful Report
Posted 5 years ago
We are so sorry for the delay! An error occurred in our system that caused only a certain group of orders to be shipped out on time. Your order will be with you very soon ! Again, We are so sorry for the delay! Thanks for your patience !
Posted 5 years ago
Aseel
Verified Buyer
“I have not received my order yet”
Helpful Report
Posted 5 years ago
We are so sorry for the delay! An error occurred in our system that caused only a certain group of orders to be shipped out on time. Your order will be with you very soon ! Again, We are so sorry for the delay! Thanks for your patience !
Posted 5 years ago
Steve
Verified Buyer
“Ordered goods on Black Friday. Estimated delivery was 10 to 25 days so should have arrived in plenty of time after Xmas. Actually arrived about a week after Xmas. As the order was an Xmas present then I was not impressed.”
Helpful Report
Posted 5 years ago
Claire
Verified Buyer
“I still haven’t received the product ordered in November”
Helpful Report
Posted 5 years ago
Steve
Verified Buyer
“No communication, late deliver, false information!!! Would not ever use them again!!”
Helpful Report
Posted 5 years ago
We are so sorry for the delay! An error occurred in our system that caused only a certain group of orders to be shipped out on time. Your order will be with you very soon ! Again, We are so sorry for the delay! Thanks for your patience !
Posted 5 years ago
Corey
Verified Buyer
“Earpods arrived quickly, would of made a good Christmas gift if both of them actually worked, one was broken and hasn't worked at all.”
Helpful Report
Posted 5 years ago
Hello, Please contact us on info@i7pro.co.uk regarding this issue Thanks for your support !
Posted 5 years ago
Hub.com is rated 2.1 based on 732 reviews
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