Hub.com Reviews

Name: Hub.com
Rating: 2.10

2.1 Rating 732 Reviews

26 %

of reviewers recommend Hub.com

2.1

Based on 732 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over A Month
On-time Delivery	Greater than 13%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Email
Queries Resolved In	Over A Week
Customer Service	1.9 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Email:

sales@i7pro.com

Location:

22 Sydenham Road, London, England, SE26 5QW, ,

Write Your review

Tell us how Hub.com made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“As I have not received my goods that I ordered back in November for a Christmas gift and despite several emails requesting Delivery or refund, I am at a loss as why you are asking me for a review Very poor service. NO Goods or refund You need to get it sorted Would recommend people do not go anywhere near this company they’re clearly a bunch of crooks. Wish I’d read reviews before ordering.”

Helpful Report

Posted 5 years ago

“Overpriced fake headphones, which don’t work. Don’t buy form this website, was waiting on my order for more than 1 month, item is now working.”

Helpful Report

Posted 5 years ago

“Paid just £2.99;for ONE earbud, and charger cable, Not much battery (say 45 mins?) and took 3 weeks to come ...but for the price - GOOD. I ordered a second and it came ok. Works the same.”

Helpful Report

Posted 5 years ago

Thank you for leaving us a positive review !, reviews are very important to us here at i7pro, to ensure that we are providing our customers with the best product / service possible. Thank you for your support !

Posted 5 years ago

“Still waiting for them to be delivered! I ordered the headphones months ago to receive an email asking me to write a review.”

Helpful Report

Posted 5 years ago

“Ordered for Christmas BUT still waiting for delivery!! 07.01.2019. Useless service will never use again.”

Helpful Report

Posted 5 years ago

“The ear buds when arrived were good however I ordered 22nd November for xmas gift and they arrived 28th December which was very disappointing to say the least They were an xmas gift and I believe I ordered in plenty of time so I would say order months in advance for this is poor.”

Helpful Report

Posted 5 years ago

“Awful. Never again! They shipped wrong merchandise and on top of it I had to pay € 40,- to DHl for Duty and delivery. These Chargers were Not forecasted or predicted ! Customer Service Management is terrible and total unprofessional!”

Helpful Report

Posted 5 years ago

“Well I did purchase a pair of earphones and never received them and 10 E mails later and still nothing , had to give 1 star to write the review I would left 0 stars”

Helpful Report

Posted 5 years ago

“Total scam I wouldn’t even give a 1”

Helpful Report

Posted 5 years ago

“Order was cancelled. No reason given. Very disappointed. Stay well clear.”

Helpful Report

Posted 5 years ago

“I brought these as a Christmas present for my teenage son. He absolutely loves them! They were easy to order, very reasonably priced and delivery was very quick. He set them up easily with no problems and uses them all the time.”

Helpful Report

Posted 5 years ago

“Extremely disappointed that order did not arrive in time for Christmas. The order was placed in good time. I sent a number of emails asking when I could expect to receive. It took some time to get the reply which was just a standard email and told me nothing. Will not use again”

Helpful Report

Posted 5 years ago

“Never received item they just put a refund back in my account without any explanation to why the item didn’t get sent would stay clear”

Helpful Report

Posted 5 years ago

“Good phone”

Helpful Report

Posted 5 years ago

“Ordered 2 pairs of ipod style earphones 3days apart mid November thinking I'd have them by Christmas... 1st pair arrived Dec 30th. Still waiting for 2nd pair. Can't fault the pair that arrived, £9.99”

Helpful Report

Posted 5 years ago

“I ordered 4weeks before Christmas and expected a delvery for a family present. It was not delivered in spite of reports that it was on its way so I demanded e refund and got one promptly. I do not think I will be using you again.”

Helpful Report

Posted 5 years ago

“Only one ear pod connects, since heard it's a common problem and no customer service to answer emails to resolve the issue, totally unacceptable”

Helpful Report

Posted 5 years ago

“Ordered item start of Dec, arrived around a month later, when emailed they were very quick to reply and advised due to the busy Christmas period may be a bit longer to arrive. Item it perfect didn’t mind the wait. Thank you very much”

Helpful Report

Posted 5 years ago

“Would give 0 if it would let me . Still not Received my goods after ordering them on the 24/11 . I don’t want the items and have cancelled tjem”

Helpful Report

Posted 5 years ago

“Still not received my goods after 4 weeks. Poor responses despite my regular requests for an update. Not impressed with service from this company. Paul Keep Still waiting !!!”

Helpful Report

Posted 5 years ago

Hub.com is rated 2.1 based on 732 reviews