Hub.com Reviews

Name: Hub.com
Rating: 2.10

2.1 Rating 732 Reviews

26 %

of reviewers recommend Hub.com

2.1

Based on 732 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over A Month
On-time Delivery	Greater than 13%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Email
Queries Resolved In	Over A Week
Customer Service	1.9 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Email:

sales@i7pro.com

Location:

22 Sydenham Road, London, England, SE26 5QW, ,

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Products were not working properly very bad quality”

Helpful Report

Posted 5 years ago

Hello, Please contact us on info@i7pro.co.uk regarding this issue Thanks for your support !

Posted 5 years ago

“Awful company, everything is just shipped from China, took ages and the earbuds don’t work, stay well away from this company, communication also awful just a automated standard reply. They must send the same reply out a lot! Would have given zero stars if it was possible.”

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Posted 5 years ago

Thanks !

Posted 5 years ago

“The products ordered never arrived. I contacted my bank who looked at the case and refunded the money I had paid for the purchase of some earphones. If anybody else has dealt with this company and not received their goods, I suggest you do the same for an immediate refund. The company then sent me an email to see how I would rate their service. I have never before experienced such poor service from an online company, and they are obviously only into getting people to purchase goods which don't actually exist, or they have no intention of sending. Overall the company is one huge con.”

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Posted 5 years ago

“Did not receive my product 🤬🤬🤬🤬🤬🤬”

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Posted 5 years ago

Hello, Please contact us on info@i7pro.co.uk regarding this issue Thanks for your support !

Posted 5 years ago

“Still haven't recieved half of my order the half that did turn up is of poor quality . Can you just refund me as it was ment to be a Christmas present and it is now 10th January I ordered it in November 2018”

Helpful Report

Posted 5 years ago

Hello, Please contact us on info@i7pro.co.uk regarding this issue Thanks for your support !

Posted 5 years ago

“I really cant believe the audacity of i7Pro to ask me for a review. I am still waiting for my order which was placed on the 23rd of November with a delivery date of 10 to 15 days. After sending them emails I get the usual response that they have been sent. Then after mailing them again they decide to tell me that my order is now being processed. Bunch of crooks. I only wish I had took heed of the reviews before placing my order.”

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Posted 5 years ago

Hello, Please contact us on info@i7pro.co.uk regarding this issue Thanks for your support !

Posted 5 years ago

“BAD QUALITY”

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Posted 5 years ago

Hello, Please contact us on info@i7pro.co.uk regarding this issue Thanks for your support !

Posted 5 years ago

“It was delivered on time and there were no problems thanks”

Helpful Report

Posted 5 years ago

Thank you for leaving us a positive review !, reviews are very important to us here at i7pro, to ensure that we are providing our customers with the best product / service possible. Thank you for your support !

Posted 5 years ago

“Have not received my order still.”

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Posted 5 years ago

“I would give this company no stars if possible. Save your money and go elsewhere - I don’t even this this is a really company more of a scam. I order my order arrived and proceeded to break a short while after receipt. I emailed got a rapid response promising a replacement and I haven’t had anything now I can’t email them no one has contacted me and I can not get a refund. Again do not use”

Helpful Report

Posted 5 years ago

“Very poor service”

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Posted 5 years ago

“Goods did not arrive on time for Christmas as promised.”

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Posted 5 years ago

“I ordered a birthday present, it never arrived and it took me over a month before I finally got a refund.”

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Posted 5 years ago

“Only received one of the two items ordered and this took more than 2 months to arrive!Still waiting for the charger!”

Helpful Report

Posted 5 years ago

Hello, What is your order number please ?

Posted 5 years ago

“absolutely disgusting service, product never arrived, had to claim refund through my bank, total scam do not use this company!!!1”

Helpful Report

Posted 5 years ago

Really ?

Posted 5 years ago

“I am still waiting for the goods!”

Helpful Report

Posted 5 years ago

Hello, What is your order number please ?

Posted 5 years ago

“How can I even give a star? Ordered EarPods on the 27/11/18, clicked the 10-25days delivery just in time for Christmas as they were a gift. Didn’t arrive. 24/12/18 I emailed to have any updates and got a response on the 4/1/19 to say they’d be here shortly. On the 6/1/19 I had a text from ‘Lomeway’ to say DPD would deliver them on 7/1/19.. still no arrival. Beyond a joke how is this site still available!! ***DO NOT BUY INTO THIS SCAM****”

Helpful Report

Posted 5 years ago

Hello, Please contact us on info@i7pro.co.uk regarding this issue Thanks for your support !

Posted 5 years ago

“On the 17th December 2018 I was remarked to say the item was on the way. No tracking details and the item has still not arrived!!!”

Helpful Report

Posted 5 years ago

Hello, What is your order number please ?

Posted 5 years ago

“Absolutely terrible experience. Please avoid. Cheap, poor quality product. Even worse service. Was told the bluetooth earphones would come in 1-2 business days from a UK location via Royal Mail - ended up taking 3 weeks shipped from China. Received the product and was predictably awful.”

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Posted 5 years ago

“Battery life could be better, good distance on them”

Helpful Report

Posted 5 years ago

Hub.com is rated 2.1 based on 732 reviews