Hub.com Reviews

Name: Hub.com
Rating: 2.10

2.1 Rating 732 Reviews

26 %

of reviewers recommend Hub.com

2.1

Based on 732 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over A Month
On-time Delivery	Greater than 13%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Email
Queries Resolved In	Over A Week
Customer Service	1.9 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Email:

sales@i7pro.com

Location:

22 Sydenham Road, London, England, SE26 5QW, ,

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Prudent never arrived. Taking action to get my money back.DO NOT SHOP AT i7pro.”

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Posted 5 years ago

Hello, Please contact us on info@i7pro.co.uk regarding this issue Thanks for your support !

Posted 5 years ago

“Bought from this page arrived after 6 weeks u can listen music very clear but to talk u can't hear nothing (fakeone) suppose to be £120 and bought £39 if I knew it are fake I never bought it.”

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Posted 5 years ago

“Not yet received goods”

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Posted 5 years ago

Hello, Please contact us on info@i7pro.co.uk regarding this issue Thanks for your support !

Posted 5 years ago

“Hi, with reference to my order placed 27th Nov 2018. I have yet failed to receive my order and after numerous e-mails to i7Pro, it is with great disappointment to myself and my son as the order was part of his Santa request. At this stage I wish for you to refund me the value of the order I placed with you 27th Nov 2018 ASAP without delay. As a valued customer to you company your reputation as a seller goes with me your extremely disappointed customer.”

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Posted 5 years ago

Hello, Please contact us on info@i7pro.co.uk regarding this issue Thanks for your support !

Posted 5 years ago

“Ordered earphones, paid for them and two days later had an email saying that my payment had been refunded, no reason why so I sent an email asking if they were out of stock and have had no response at all. Waste of time!”

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Posted 5 years ago

Hello, Please contact us on info@i7pro.co.uk regarding this issue Thanks for your support !

Posted 5 years ago

“It has taken a month and my order still hasn’t arrived. I won’t ever order from them again”

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Posted 5 years ago

Hello, Please contact us on info@i7pro.co.uk regarding this issue Thanks for your support !

Posted 5 years ago

“Did not work!!!!”

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Posted 5 years ago

Hello, Please contact us on info@i7pro.co.uk regarding this issue Thanks for your support !

Posted 5 years ago

“Bought for my son he likes them Charging seems to be hit & miss”

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Posted 5 years ago

“I hadn't heard of i7Pro prior to placing an order and really wasn't sure if I had done the right thing, ordering 4 items a month before Christmas. Communication seemed a little slow and non specific, but then there must have been hundreds of orders to deal with based on the amazing price of the offers, so they were probably inundated. True to their word, two items turned up in time for Christmas and the recipients were more than delighted. I accepted a refund on the remaining two items due to a mix up but given the choice, would much rather have had the items instead - nevertheless, I can honestly say I would recommend using this company, but please have patience when waiting for your orders to be delivered. I have rated them Good, only because I feel there are a few improvements to be made in their communications/customer service, otherwise it would have been Very Good! Thank you :-)”

Helpful Report

Posted 5 years ago

Thank you for leaving us a positive review !, reviews are very important to us here at i7pro, to ensure that we are providing our customers with the best product / service possible. Thank you for your support !

Posted 5 years ago

“It is a scam website. I bought £60 worthth of products and it’s been over a month and I haven’t received my stuff. If you email them they send you the exact same message every time. I REPEAT DO NO PURCHASE OFF THIS SITE!”

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Posted 5 years ago

Hello, Please contact us on info@i7pro.co.uk regarding this issue Thanks for your support !

Posted 5 years ago

“Ordered 2 items but not delivered so had to contact firm and waited over 1 week for a response and then a further week before a refund issued.”

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Posted 5 years ago

Hello, Please contact us on info@i7pro.co.uk regarding this issue Thanks for your support !

Posted 5 years ago

“I made purchas on 6 December 2018?and until now did not receive my product. I was contacting twice by e-mail and on second e- mail got response that soon my product will be with me. I tried to call on company phone number many times but there was not any response. Hope so I will get my item soon.”

Helpful Report

Posted 5 years ago

We are so sorry for the delay! An error occurred in our system that caused only a certain group of orders to be shipped out on time. Your order will be with you very soon ! Again, We are so sorry for the delay! Thanks for your patience !

Posted 5 years ago

“The phone is in great condition, really happy about it. However, it took longer than I thought to receive the phone which was nerve wrecking as I was worried I fell for a dodgy website.”

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Posted 5 years ago

“Arrived a month late. Email responses were generic and irrelevant to questions asked. Will never use this company again”

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Posted 5 years ago

Hello, Please contact us on info@i7pro.co.uk regarding this issue Thanks for your support !

Posted 5 years ago

“I have not receive my order yet!! I have ordered at 28 of November .. I have sent emails to them and no answer at All!!!!”

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Posted 5 years ago

Hello, Please contact us on info@i7pro.co.uk regarding this issue Thanks for your support !

Posted 5 years ago

“Unfortunately I have had very poor service , I ordered an item on the 27 November for a Christmas gift which still hasn't arrived. Whenever I emailed them they just responded with the same automated email. They have only responded to my email this week and have finally agreed to refund me the money.”

Helpful Report

Posted 5 years ago

“Ordered 2 items and only received one. Still awaiting the other item since there is no message from the supplier.”

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Posted 5 years ago

Hello, Please contact us on info@i7pro.co.uk regarding this issue Thanks for your support !

Posted 5 years ago

“No items arrived but received a refund”

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Posted 5 years ago

Hello, Please contact us on info@i7pro.co.uk regarding this issue Thanks for your support !

Posted 5 years ago

“The headphones do not work and communication with the company is extremely poor. I will never buy from them again wasted my money”

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Posted 5 years ago

Hello, Please contact us on info@i7pro.co.uk regarding this issue Thanks for your support !

Posted 5 years ago

“I ordered for my daughters Xmas present never arrived I got a message to say that my money has been refunded”

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Posted 5 years ago

Hello, Please contact us on info@i7pro.co.uk regarding this issue Thanks for your support !

Posted 5 years ago

Hub.com is rated 2.1 based on 732 reviews