Hub.com Reviews

Name: Hub.com
Rating: 2.10

2.1 Rating 732 Reviews

26 %

of reviewers recommend Hub.com

2.1

Based on 732 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over A Month
On-time Delivery	Greater than 13%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Email
Queries Resolved In	Over A Week
Customer Service	1.9 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Email:

sales@i7pro.com

Location:

22 Sydenham Road, London, England, SE26 5QW, ,

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered headphones for a Christmas present. Payment was accepted and then I received an email to say they had refunded the amount with no further explanation, so I emailed back and asked why - no response. I then received another message for the same headphones, slightly more expensive. Again I paid, it was accepted and again they refunded - no explanation. I emailed again and to date have not had the courtesy of a reply! I would NOT recommended i7pro, their customer service is non-existent.”

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Posted 5 years ago

Hello, Please contact us on info@i7pro.co.uk regarding this issue Thanks for your support !

Posted 5 years ago

“I have not yet received my order placed in December”

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Posted 5 years ago

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Posted 5 years ago

“Great product”

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Posted 5 years ago

Thank you for leaving us a positive review !, reviews are very important to us here at i7pro, to ensure that we are providing our customers with the best product / service possible. Thank you for your support !

Posted 5 years ago

“Product didn’t even arrive & company ignored all my correspondence. I had to get my bank involved to return my funds. Do not purchase from this company.”

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Posted 5 years ago

Hello, Please contact us on info@i7pro.co.uk regarding this issue Thanks for your support !

Posted 5 years ago

“Never received the item and money was refunded to me”

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Posted 5 years ago

Hello, Please contact us on info@i7pro.co.uk regarding this issue Thanks for your support !

Posted 5 years ago

“extremely delayed delivery. would not recommend. will definitely not purchase again.”

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Posted 5 years ago

“Ordered at end of November and still not received!! E-mailed i7Pro and no response from them. They took my money no bother though! Would have given 0 stars but no options for that.”

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Posted 5 years ago

Hello, Please contact us on info@i7pro.co.uk regarding this issue Thanks for your support !

Posted 5 years ago

“Took over a month to deliver. Missed Xmas and the trip I wanted to take them on. They’re not a microphone and the battery lasts 2 hours.”

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Posted 5 years ago

“Never receive order, on up side I was refunded”

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Posted 5 years ago

Hello, Please contact us on info@i7pro.co.uk regarding this issue Thanks for your support !

Posted 5 years ago

“Worst service ever. Ordered goods for A Christmas present. Never arrived, I sent an email saying I hadn’t had a dispatch email. All I got back was “you have been refunded”. No apology, no explanation and I am not sure I have been refunded yet either”

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Posted 5 years ago

“I didn’t receive my purchase my money was just refunded back to me.”

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Posted 5 years ago

Hello, Please contact us on info@i7pro.co.uk regarding this issue Thanks for your support !

Posted 5 years ago

“You taken my money for the item then nothing for ages then with no reason WHY you put the money back into my account saying I’m not receiving the product. I’ve asked why but no answer from yourself, and now you want me to give you a feedback Very poor, I think your i7pro is a joke 🤣”

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Posted 5 years ago

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Posted 5 years ago

“I still haven had it delivered - please advise where it is - if I don't get it by Monday I will be calling my credit card to claim it back - as it said 2 weeks ago it was on its way!”

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Posted 5 years ago

“You cancelled my order which was a Christmas present for my 15 year old son.. very poor service”

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Posted 5 years ago

Hello, Please contact us on info@i7pro.co.uk regarding this issue Thanks for your support !

Posted 5 years ago

“Be never received the goods ordered but did get a refund eventually”

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Posted 5 years ago

“Service and communication needs improving”

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Posted 5 years ago

“I've not received the item I ordered.”

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Posted 5 years ago

Hello, Please contact us on info@i7pro.co.uk regarding this issue Thanks for your support !

Posted 5 years ago

“Poor quality product. Have yet to pair both ear plugs together. Sound not great, hardly any bass. Took over a month to arrive.”

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Posted 5 years ago

“The item did not come when promised,and no reasonable explanation was given. It did eventually turn up but no apology.”

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Posted 5 years ago

Hello, Please contact us on info@i7pro.co.uk regarding this issue Thanks for your support !

Posted 5 years ago

“My order was refunded without any explanation or option to purchase another item, this was a Christmas present for my wife, I had already waited 3 weeks for the order only to be emailed on the 27/12 that my account had been credited in full, I also sent an email to ask why and still no response Order #4482 was confirmed for shipping on the 08/12/18”

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Posted 5 years ago

Hello, Please contact us on info@i7pro.co.uk regarding this issue Thanks for your support !

Posted 5 years ago

Hub.com is rated 2.1 based on 732 reviews