Hub.com Reviews

Name: Hub.com
Rating: 2.10

2.1 Rating 732 Reviews

26 %

of reviewers recommend Hub.com

2.1

Based on 732 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over A Month
On-time Delivery	Greater than 13%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Email
Queries Resolved In	Over A Week
Customer Service	1.9 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Email:

sales@i7pro.com

Location:

22 Sydenham Road, London, England, SE26 5QW, ,

Write Your review

Tell us how Hub.com made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great set of buds”

Helpful Report

Posted 4 years ago

“Very very good”

Helpful Report

Posted 4 years ago

“Worked for a day, next day the right side stopped working such a shame”

Helpful Report

Posted 4 years ago

“I’m not sure whether I’ve got faulty products as they don’t stay charged as advertised & sometimes only one works or goes from one to the other, bit disappointed as all reviews were good which persuaded me to purchase”

Helpful Report

Posted 4 years ago

“Extremely poor service. Ordered expecting to be here between 2-4 days, 3 weeks later still not arrived. Emailed after the 1st week got a reply in week 3 saying they’ll arrive the next week. Would not recommend in the slightest”

Helpful Report

Posted 4 years ago

“In the ordered this item on 23 April and still haven't received it so as of yet I cant review something I haven't received. I don't like the fact that there is no telephone number either.”

Helpful Report

Posted 4 years ago

“Like the size and quite comfy in the ears, my only issue is they din't hold there charge for long”

Helpful Report

Posted 4 years ago

“Horrendous customer service and delivery. Ordered almost a month ago and still not received. Can’t get in touch with them and they haven’t bothered to provide an explanation. Website and email said 2-4 days delivery. Joke of a company.”

Helpful Report

Posted 4 years ago

“SCAMMER DO NOT BUY! Takes money and doesn't send product check out trustpilot for other reviews”

Helpful Report

Posted 4 years ago

“Still not received product after almost 2 weeks!”

Helpful Report

Posted 4 years ago

“Still waiting for my order!!!!!!!!”

Helpful Report

Posted 4 years ago

“I’m still waiting for my Airbuds to be delivered. I ordered a couple of weeks ago. Are you able to advise how long delivery will be please?”

Helpful Report

Posted 4 years ago

“Very impressed with the quality of these inexpensive air buds!! I give 5star for these and for the prompt delivery, would buy again and would recommend these to people thanks”

Helpful Report

Posted 4 years ago

“Very good product arrived within 1 week even with the lock down on would reccomend to anyone.”

Helpful Report

Posted 4 years ago

“Headphones are not good at all. They don’t work properly and die quickly. One head phone is louder than the other. Did not come in appropriate packaging Royal Mail has to repack it! Not good AVOIDDDDDDD!!!!”

Helpful Report

Posted 4 years ago

“This is my first pair of Airbuds and wasn't expecting to much from them as they were only £24 . Have to say I'm pleasantly surprised at how fantastic they are . Ordering and delivery was quick and simple , as was charging and set up . I use them every day when I go for a brisk walk and they are super comfy and don't move about at all . The sound quality is perfectly fine and over all they are great value for money. I have used them for 6 hours so far and still plenty of battery life left . Very happy with this product and can recommend them to others.”

Helpful Report

Posted 4 years ago

“The new ear phones have pretty average sound quality and sometimes cut out for a split second. If I touch them to push them into me ear a little bit more they either switch off or disconnect. The battery life is quite short and I am overall disappointed in them and find I hardly use them as my older earphones are so much better.”

Helpful Report

Posted 4 years ago

“Great sound also fit into my ears perfect for running delighted so far”

Helpful Report

Posted 4 years ago

“I am writing to say how disappointed I am with your service. I am resisting posting anything on your Facebook advert but if I don’t get a reply to this email I will have to. I ordered 2 Airbuds on your site which stated they would be delivered by the 24th April. I wouldn’t have ordered them if it hadn’t said that. I ordered 2, one for my sons birthday on the 24th April, one for my daughters on the 2nd May. I hadn’t heard anything about delivery before the 24th so I contacted you and was told they were on their way. One pair only arrived , a day late on the 25th. I contacted you about the other pair and was told it had been sent. It obviously hadn’t been sent as it still hasn’t arrived! I was told to reorder one but was given a voucher code so I wouldn’t be charged. I ordered them on the 26th April and finally received a confirmation on the 29th to say they were on their way. They still haven’t arrived. Basically I ordered 2 pairs for my children’s birthdays. One arrived a day late and one still hasn’t arrived and it’s my daughters birthday today. To make matters worse the pair that has arrived aren’t working. The left air bud isn’t working. We have tried everything recommended in the instructions numerous times and it still isn’t working.”

Helpful Report

Posted 4 years ago

“Definitely not worst it! Customer care inexistant who ask you to wait over and over. 39.99 pounds wasted as I bought the Apple AirPods later on. Now the website is "403 Forbidden".”

Helpful Report

Posted 4 years ago

Hub.com is rated 2.1 based on 732 reviews