Hub.com Reviews

Name: Hub.com
Rating: 2.10

2.1 Rating 732 Reviews

26 %

of reviewers recommend Hub.com

2.1

Based on 732 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over A Month
On-time Delivery	Greater than 13%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Email
Queries Resolved In	Over A Week
Customer Service	1.9 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Email:

sales@i7pro.com

Location:

22 Sydenham Road, London, England, SE26 5QW, ,

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered the headphones at the end of November for a Christmas present, chased for delivery information. Finally got an email on 17th December advising that they had been despatched, but I still haven't received them.....”

Helpful Report

Posted 5 years ago

Hello, Please contact us on info@i7pro.co.uk regarding this issue Thanks for your support !

Posted 5 years ago

“Absolutely shocking service. No communication regarding issues with delivery. Happy to take your money and then not ship the goods when advised. Took over 30 days for the goods to arrive. Advised they shipped on 5th December and they actually didn’t ship until late December and arrived after they were required. Will never use this company again.”

Helpful Report

Posted 5 years ago

Hello, Please contact us on info@i7pro.co.uk regarding this issue Thanks for your support !

Posted 5 years ago

“Suddenly received a refund to my card for the full amount paid, with no explanation and I didn't receive the earphones, which I did not expect as I'd received the refund. What I would expect is a courtesy email explaining the situation.”

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Posted 5 years ago

“Service was very good”

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Posted 5 years ago

Thank you for leaving us a positive review !, reviews are very important to us here at i7pro, to ensure that we are providing our customers with the best product / service possible. Thank you for your support !

Posted 5 years ago

“Absolutely rubbish. Order placed early November still has not arrived. A joke of a company”

Helpful Report

Posted 5 years ago

Hello, What is your order number please ?

Posted 5 years ago

“Item never received and this was an Xmas gift. 3 x emails sent to complain, automated replies. Letter sent asking for full refund on the recommendation of Trading Standards, ignored. Phone calls ignored. Do NOT buy from this company!!!!!!!”

Helpful Report

Posted 5 years ago

“goods never delivered, money not refunded, they do not answer emails or phone calls. terrible company and customer service”

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Posted 5 years ago

“Good product”

Helpful Report

Posted 5 years ago

“Terrible product was a joke”

Helpful Report

Posted 5 years ago

“The orders are delivered really late”

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Posted 5 years ago

“Very slow and unhelpful customer service. Product is a 6/10”

Helpful Report

Posted 5 years ago

“I ordered 2 sets of ear pods at the end of November. I paid an extra £7.99 for expediated delivery. 10-14 days. The pods should have been with me by 15th December. After many emails the EarPods have finally arrived! On 10th January! But they have agreed to refund my extra delivery charge. Got them eventually and i7pro were helpful in the end.”

Helpful Report

Posted 5 years ago

Hello, What is your order number please ?

Posted 5 years ago

“Ordered in November still waiting for the item taken my money disgusting”

Helpful Report

Posted 5 years ago

“The delivery time was the worst one. I ordered this product almost 2 months ago and Delivery information indicated that it will be delivered in 10-15 business day. After 2 months, I received my product and I am no longer eligible to use it because I didnt catch it. Because i moved. So i didnt use this product and I will not recommend this product ever. You are the worst.”

Helpful Report

Posted 5 years ago

“Extremely poor as still awaiting my purchase that I ordered on the 26th November”

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Posted 5 years ago

“I have not received this order yet and already emailed regarding this, what kind of company are you 😡😡😡”

Helpful Report

Posted 5 years ago

“Arrived 2 weeks after latest arrival date”

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Posted 5 years ago

“Very poor. Ordered item late November, now 9th january and still waiting.”

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Posted 5 years ago

“Two months and still waiting for your order when you have paid for the delivery fees? That’s not professional”

Helpful Report

Posted 5 years ago

“I have not received any post or notification of postal services so am very disappointed and have not even received a refund”

Helpful Report

Posted 5 years ago

Hub.com is rated 2.1 based on 732 reviews