Hub.com Reviews

Name: Hub.com
Rating: 2.10

2.1 Rating 732 Reviews

26 %

of reviewers recommend Hub.com

2.1

Based on 732 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over A Month
On-time Delivery	Greater than 13%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Email
Queries Resolved In	Over A Week
Customer Service	1.9 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Email:

sales@i7pro.com

Location:

22 Sydenham Road, London, England, SE26 5QW, ,

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Sound not good and when I have a call it blurs.”

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Posted 5 years ago

Thank you for leaving us a positive review !, reviews are very important to us here at i7pro, to ensure that we are providing our customers with the best product / service possible. Thank you for your support !

Posted 5 years ago

“I have still not received my item and it has been over 5 weeks since it was ordered. Terrible”

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Posted 5 years ago

“I ordered some earpods - heard nothing for weeks and then I had a email telling me I would receive a refund. Problem was the last 4 numbers of the card did not belong to my card so I did not get a refund. I emailed to get this sorted out but of course have heard nothing.”

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Posted 5 years ago

“One product didn't come no explanation just an email after Christmas with a refund disappointed as was a Xmas present”

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Posted 5 years ago

“I paid 29.00 GBP to i7Pro for apple ear pods in November as a Christmas present for my son and after many emails nothing no ear pods no refund no explanation as to why the product has not arrived. It’s now January 09 nothing. All I have is an upset son. Don’t use this company. Best Regards Chris Roe”

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Posted 5 years ago

“I I ordered headphones on the 26th Nov. I still haven't received them and my emails have been ignored. Including ignoring getting a refund! I'm about in touch with my bank to report this site as a scam”

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Posted 5 years ago

“Refunded our money canceled order with no explanation. Would like to know why. Thanks. PS will never order from them again. First and last time.”

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Posted 5 years ago

“Taken my money on the 23rd December, it’s the 9th January - received nothing. Look up on TrustPilot everyone will day the same. Would give 0 stars if I could!!”

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Posted 5 years ago

“product arrived faulty. unable to make contact. PayPal also tried to contact with no joy so full refund given. shocking service.”

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Posted 5 years ago

“I purchased 2 iPhone Wireless Earpods on 26th November 2018. To date 9th January 2019 still no earpods. Emails sent to ask where they are and no reply. On 17th December I received an email stating the earpods had been shipped. Still no earpods. All I can advise is that you do not purchase anything from this company. Facebook reviews from people who have purchased earpods and not received them either. Most probably a fraudulent company who just take your money and don't send any products. My review and advise is avoid this company.”

Helpful Report

Posted 5 years ago

“Ordered headphones in November 2018 and it’s now January 2019 and still no headphones, took my money but no item. Wouldn’t even rate them a 1. Awful service, very very slow at emailing you back. Shouldn’t be allowed to sell products!!”

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Posted 5 years ago

“Terrible!! Completely ignorant. Not replying for emails. Parcel still not arrived after a month.”

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Posted 5 years ago

“Took over a month to arrive, which amounted in having to email company. On aerial only 1 headphone working and call reception very poor”

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Posted 5 years ago

“Not got yet”

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Posted 5 years ago

“Still waiting for item ordered on November 7th. Numerous emails all sent to me with same reply. No answer when I ring the contact number. No proper reply when I have emailed them. Don't buy from here.”

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Posted 5 years ago

“Ordered headphones in September and still haven’t received them and it’s not January. Wrote an emails to explain and haven’t received anything back. Poor service so would not recommend this service to anyone!”

Helpful Report

Posted 5 years ago

“Shocking service, items came months later & no reply from emails until weeks later. Worst service I’ve ever nckuntered & id warm anyone to never buy a thing from these frauds !!!”

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Posted 5 years ago

“Receiving this e-mail request to submit a review is an absolute insult and joke. Ear buds were ordered on 13 November 2018 and as at today’s date of 9 January 2019 I have still not received them. Despite numerous e-mails to the sellers all I have received is the same return e-mail saying that the purchase is on its way. I have checked other reviews on the internet and they range from “poor” to the whole thing being a “scam”. Not a happy consumer.”

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Posted 5 years ago

“Earpods arrived late despite paying extra for quicker delivery and instructions for use are in chinese. As of yet we have been unable to use pods.”

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Posted 5 years ago

“Never recieved item, never gave me a refund, never replied to my 2nd email, con men and they have been reported. DO NOT USE THIS SITE!!!”

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Posted 5 years ago

Hub.com is rated 2.1 based on 732 reviews