Hub.com Reviews

Name: Hub.com
Rating: 2.10

2.1 Rating 732 Reviews

26 %

of reviewers recommend Hub.com

2.1

Based on 732 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over A Month
On-time Delivery	Greater than 13%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Email
Queries Resolved In	Over A Week
Customer Service	1.9 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Email:

sales@i7pro.com

Location:

22 Sydenham Road, London, England, SE26 5QW, ,

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I’ve not even received my parcel yet so I’m not very happy.”

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Posted 5 years ago

Hello, Please contact us on info@i7pro.co.uk regarding this issue Thanks for your support !

Posted 5 years ago

“Scam.”

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Posted 5 years ago

Hello, Please contact us on info@i7pro.co.uk regarding this issue Thanks for your support !

Posted 5 years ago

“Not received order after a month”

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Posted 5 years ago

“The quality was poor and it took more than a month to receive the money back”

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Posted 5 years ago

“This has been the worst internet experience I have had. No delivery. No refund. No proper response to emails. I have made a complaint to Shopify. I believe these people are not operating legally.”

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Posted 5 years ago

Hello, Please contact us on info@i7pro.co.uk regarding this issue Thanks for your support !

Posted 5 years ago

“Received my order of blue tooth wireless earphones in September. As a gift for my partner. After a few days we realised they do not work properly. They cut out, don't hold charge, make a crackle noise. Stopped working . I emailed and was told i would get a refund. After months of chasing and not received my refund i was then told i need to return the goods then they wil refund. But i was not ever told that for the first few months of chasing. I have since been out of the country so will now send them back this week and hope i finally get my refund. I have all email correspondence as evidence. Terrible service. Very unhappy”

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Posted 5 years ago

Hello, Please contact us on info@i7pro.co.uk regarding this issue Thanks for your support !

Posted 5 years ago

“Sent to billing address instead of postal address. Actual product loses power very quickly and the product itself is much cheaper elsewhere (brand etc was not provided prior to sale so could only compare after).”

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Posted 5 years ago

Hello, Please contact us on info@i7pro.co.uk regarding this issue Thanks for your support !

Posted 5 years ago

“I placed order on 22 November,plenty of time to receive this before xmas. You took payment on 23rd November. It stated delivery would take 10 - 25 days. I then chased this on the 10th December, you sent an email saying it would arrive shortly. I then chased again on 19th Dec this time asking several questions - which were ignored by your company and you just emailed the same response as before, clearly just a generic message. I then emailed to cancel my order as it was clear to see my goods would not arrive by xmas. Again my email request for a refund was ignored. I then purchased the Ear Buds from another supplier because I needed to make sure they were here in time to give the gift on the 25th December (my new supplier delivery next day).................... My order with your company eventually arrived on the 29th DECEMBER despite me putting in writing that I wished to be refunded - so it took your company 37 days to deliver my order !!!!! This means I am out of pocket as I ended up having to purchase a second pair as you failed to refund my money despite taking well over a month to deliver the goods”

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Posted 5 years ago

Hello, Please contact us on info@i7pro.co.uk regarding this issue Thanks for your support !

Posted 5 years ago

“They don't hold charge, sound breaks up and are pretty much a total waste of money!”

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Posted 5 years ago

“Even though the product is really good, the service in delivering this item is unacceptable. I was advised delivery would be within 12 days and it was twice as long!”

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Posted 5 years ago

“I bought the iPhone air pods on 29th November 2018 as a Christmas present. At the time of writing (9th Jan 2019) I have received nothing. One email on 4th Jan 2019 saying: “Thank you for your email! Your order has already been despatched and should be with you shortly. We have received an overwhelmingly positive response and we apologize for the delay. Rest assured we will be personally monitoring your order to make sure it gets to you as soon as possible.” Won’t be making the same mistake again.”

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Posted 5 years ago

“I still haven't received a product which I ordered back in November. It's now been far longer than 25 working days. I emailed requesting an update on where my order was and have had no response”

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Posted 5 years ago

“I have not received my purchase six weeks after ordering!!! I have missed Christmas and still waiting!”

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Posted 5 years ago

“NOTHING RECEIVED - NO COMMUNICATION - NOW DOUBT I WILL RECEIVE ANYTHING - RESIGNED THAT THIS IS PROBABLY JUST A SCAM TO GET MONEY - UNLESS I LEARN DIFFERENT VERY SOON. ORDERED EARLY DECEMBER - NOW MID JANUARY 2019”

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Posted 5 years ago

“Bought 2 lots for my kids for Xmas and only the right one works on both”

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Posted 5 years ago

“Despite long initial delays over delivery and concerns I was scammed I was proved wrong. The item did arrive but sadly not in time for Xmas. I would use again but in the full knowledge that you need to order well in advance of the date required to be sure of receiving the item by the date needed.”

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Posted 5 years ago

Thank you for leaving us a positive review !, reviews are very important to us here at i7pro, to ensure that we are providing our customers with the best product / service possible. Thank you for your support !

Posted 5 years ago

“I ordered a pair of wireless earphones back in November for my son's Christmas and I've still not received them. Very disapointed”

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Posted 5 years ago

“I ordered the AirPods nearly 2 months ago and I still haven’t received them.”

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Posted 5 years ago

“Item has arrived after 2 months”

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Posted 5 years ago

“Ordered 2 x iPod ear phones for Christmas presents, did not arrive then 1 arrived and not the other. Have emailed but not received a reply.”

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Posted 5 years ago

Hello, Please contact us on info@i7pro.co.uk regarding this issue Thanks for your support !

Posted 5 years ago

Hub.com is rated 2.1 based on 732 reviews